LG Electronics North America Employee Reviews
Out of 3670 LG Electronics North America employee reviews, 81% were positive. The remaining 19% were constructive reviews with the goal of helping LG Electronics North America improve their work culture. The IT team, with 98% positive reviews, reports the best experience at LG Electronics North America compared to all other departments at the company. The Finance team offered the most constructive feedback, with 32% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Break down the cultural segregation, don't put the wrong unqualified people in place just because it's cheaper on the front end, more is lost on the back end.
Review from Operations Dept
Listen at least some of the time.
Review from Customer Support Dept
Proper pay compensation for long term employees
Review from Admin Dept
The leadership team needs to provide team members with clear expectations. Currently goals don't appear to matter when it comes to employee evaluations. Leadership should clearly lay out what is expected.
Review from Customer Success Dept
Understanding how the American Culture not only from an employer but also from a customer standpoint.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I should make what the average person with my years of experince makes.
Review from HR Dept
I have several certifications and I also was moved into a different position which pays at least 80k yearly salary and I only get 62k. I am one of the top performers at my job and I expect more compensation. 80k for a Facility Manager is what I seek.
Review from Engineering Dept
There is a lot of work and we are not compensated for it.
Review from Engineering Dept
The salary is very low for the amount of job roles and responsibilities placed on individuals. I am currently fulfilling the roles that 3 or more people should be doing and am only getting paid for one.
Review from Engineering Dept
Job descriptions' and duties are changed every few weeks and planning is so poor, some of the time the manager requires you to be in two states doing two different things at the same time. Only so many times can raises be 2% and cost of living goes up 8%.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
More experience in their roles and knowledge of their job, they hire all entry level knowledge and expect them to perform.
Review from Operations Dept
lack of technical skills, knowledge and others. communication is the best way to overcome.
Review from Finance Dept
I prefer not to disclose.
Review from Customer Support Dept
Not work in a silo. Be more collaborative. Think big picture.
Review from HR Dept
Listening, applying what we are told, owning their department, assisting new employees, giving feedback on what they don't understand, not relying on others to do the work.
Review from Customer Support Dept
What needs to change to make the company culture better?
American CEO, or Americanized CEO, old school Korean culture is not acceptable.
Review from Operations Dept
LG HQ needs to learn, we are a global company not a korean company. In order to compete globally, start adopting traits of a global company. Ask anyone that has worked in global companies what that means! PLEASE FOR THE SAKE OF EMP Productvity, IMPROVE OR GET RID OF THE CLOUD PC! It's TERRIBLE !
Review from Marketing Dept
There are so many places where company culture needs changes. A culture of grooming individuals for success and understanding all facets of the job instead of being given a problem and simply told to find soloutions that are always not good enough would be an excellent change.
Review from Customer Support Dept
Autonomy. A fewer number of FSEs. (Way too short term oriented) Competitive wages. and thinking about retention
Review from Business Development Dept
More interaction, More knowledge sharing, more resources and more knowledge-able people
Review from Engineering Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of LG Electronics North America yet.
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What's going wrong and how can it be improved?
Everyone is walking on racial eggshells, anything you say, do, expression, gets reported, instead of workers being held responsible to follow rules and policy. Afraid to even request people wear their PPE, or it will get reported as being racial bias.
Review from Operations Dept
Create a team work environment verses a who can I blame environment. Management has no idea what Leadership is. Manage assets but Lead people.
Review from Customer Support Dept
Finding out that I am so underpaid after being employed for over 20 years with LG is an extreme disappointment and depressing
Review from Admin Dept
LG culture needs to change when it comes to understanding and accepting the current American workforce dynamic and changes being accepted. There are many companies that have embraced work from home. However LG still has conflicting direction . Some employees get to all the time and others do not .
Review from Customer Support Dept
I am afraid of the excessive changes of the executive teams decisions and how it affects my day every day.
Review from Product Dept
What would you most like to see improved at your company?
More of a focus around diversity and inclusion within employees