93
out of 100
LivePerson Claimed Company
We help brands create Curiously Human™ digital experiences.
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LivePerson Competitors
LivePerson competitors include Redbooth, ChaCha, Datanyze and Bloomfire. LivePerson ranks 2nd in Gender Score on Comparably vs its competitors. See below how LivePerson compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
3rd
eNPS Rank
3rd
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
4th
NPS Rank
4th
Pricing Rank
3rd
Customer Service
4th
See LivePerson Culture vs Competitors:
- 1st
Redbooth85 / 100 - 2nd
ChaCha82 / 100 - 3rdLivePerson60 / 100
LivePerson Competitors at a Glance
CEO Ratings Comparison
LivePerson's CEO Score Ranks 3rd
50 Employees at LivePerson rate Robert LoCascio a 54 out of 100, which ranks them 3rd below ChaCha's CEO,Scott Jones. Last rating was months ago.
- 1st
Yuri SagalovRedbooth23 Employees at Redbooth rate Yuri Sagalov a 93 out of 100, which ranks them 1st out of LivePerson's competitors. Last rating was months ago.
- 2nd
Scott JonesChaCha78out of 1006 Employees at ChaCha rate Scott Jones a 78 out of 100, which ranks them 2nd out of LivePerson's competitors. Last rating was months ago.
Product Quality Score Comparison
LivePerson Ranks 4th in Product Quality Score
34 Customers rate LivePerson's Product Quality Score a 3.6/5, which ranks it 4th against its competitors, below Datanyze.
NPS Comparison
LivePerson Ranks 4th in Net Promoter Score
44 Customers rate LivePerson's Net Promoter Score a 19, which ranks it 4th against its competitors, below Datanyze. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend LivePerson to a friend?”.
Pricing Score Comparison
LivePerson Ranks 3rd in Pricing Score
35 Customers rate LivePerson's Pricing Score a 3.6/5, which ranks it 3rd against its competitors, below Bloomfire.
Customer Service Comparison
LivePerson Ranks 4th in Customer Service
21 Customers rate LivePerson's Customer Service a 3.3/5, which ranks it 4th against its competitors, below Redbooth.
Overall Culture Score Comparison
LivePerson Ranks 3rd in Overall Culture Score
57 Employees rate LivePerson's Overall Culture a 60/100, which ranks it 3rd against its competitors, below ChaCha. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
LivePerson Ranks 3rd in Employee Net Promoter Score
48 Employees rate LivePerson's Employee Net Promoter Score a -23, which ranks it 3rd against its competitors, below ChaCha. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at LivePerson to a friend?”.
Gender Score Comparison
LivePerson Ranks 2nd in Gender Score
3 Employees rate LivePerson's Gender Score a 59/100, which ranks it 2nd against its competitors, below Redbooth. The Gender Score tracks how positively women rate their experience at LivePerson.
Diversity Score Comparison
LivePerson Ranks 2nd in Diversity Score
7 Employees rate LivePerson's Diversity Score a 70/100, which ranks it 2nd against its competitors, below Redbooth. The Diversity Score tracks how positively diverse employees rate their experience at LivePerson.
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