LKQ Corporation – Not a pleasant experience. Poor, inconsistent management. | Comparably

LKQ Corporation – Not a pleasant experience. Poor, inconsistent management.

LKQ Corporation is the largest nationwide provider of alternative collision replacement parts and a leading provider of recycled engines read more
EMPLOYEE
PARTICIPANTS
721
TOTAL
RATINGS
5767

Not a pleasant experience. Poor, inconsistent management.

What do your coworkers need to improve and how could you work together better?

Constant turnover at branch caused poor customer service.

What is the best part about your compensation package?

A decent base salary & company car. Car was important because of a large geographic territory.

What's going wrong and how can it be improved?

Inconsistent message to field sales & an attitude of not worrying about each customer because LKQ is so large, we will get more business.

What needs to change to make the company culture better?

Field sales professionals were treated like a number & direct management fostered a culture of do as I say or I’ll enact disciplinary actio

What would you improve about your company's interview process?

It was not so much the interview process that was the problem. The on boarding & training was lacking, causing a difficult start on the job.

What does the leadership team need to get better at?

Inconsistent message to the field. As an example, LKQ decided to purchase thousands of Guniwheels, which are drastically overpriced & when they didn’t sell, field sales reps were told to sell 100 each or face disciplinary action. Management Bonus Program was based on margins but field dales on re

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