Luby’s is a multi-branded company operating in the restaurant industry and the contract food services industry. read more
Luby's Company Culture
Luby's Culture
This score is derived from employee ratings & reviews2.5/5
Luby's' Overall Culture is rated D
Top Rated Culture Dimensions
Environment
C-Perks & Benefits
C-Professional Development
C-eNPS
C-Compensation
D+Luby's CEO
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Christopher Pappas
54 /100
See More
Diversity at Luby's
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+
Diverse employees at Luby's have rated Team, Environment, and Executive Team as the highest categories they have scored
Women at Luby's
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D
Women at Luby's have rated Environment, Executive Team, and Retention as the highest categories they have scored
Luby's eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Recommend to a Friend?
-29
Luby's employees are -29% more likely to recommend Luby's as a great place to work
| 25% | Promoters |
|---|---|
| 21% | Passives |
| 54% | Detractors |
Working at Luby's
Working at Luby's is rated below average by 34 employees, across various culture dimensions. Luby's employees rate Environment highest among all categories, and think that CEO Rating and Happiness have the most room for improvement, putting Luby's’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Houston. See below in detail how working at Luby's was rated by employees.
Overall Company Culture at Luby's
D
Overall Company Culture at Luby's is rated D
Last updated months ago
Bottom
15%
Luby's ranks in the Bottom 15% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
Luby's Employee Reviews
Out of 54 Luby's employee reviews, 51% were positive. The remaining 49% were constructive reviews with the goal of helping Luby's improve their work culture.
| Positive Reviews | 51% |
|---|---|
| Constructive Feedback | 49% |
Positive Reviews From Luby's Employees
- What are some of the best things about your team?The help we give each other among all the colleagues who love our work at Luby's.
- What is the best part about your compensation package?The 401k and the Insurance Plan
- What did you like most about the interview process?It was fast and easily accessible
Constructive Feedback From Luby's Employees
- What's going wrong and how can it be improved?We get a lot of phone calls daily that unfortunately can't always be answered because its too busy. Or too understaffed. Either way, all phone calls go to one phone in food-to-go and theres only one food-to-go cashier. Its impossible to answer every call. Managers should take calls sometimes.
- Why do you feel undervalued and what would make you feel better about your compensation?Workload is physically and mentally exhuasting especially at a location that is busy ALL DAY everyday. When one person quits, it affects EVERYONE. Frequently shortstaffed because employees are treated like a product and not a person. Managers never clean up after their own mess.
- Why do you feel undervalued and what would make you feel better about your compensation?I'd like to be paid more money
Luby's Company Information
Luby's Company Overview
Luby’s is a multi-branded company operating in the restaurant industry and the contract food services industry.
Luby's Mission, Vision & Values
Luby's Mission & Values
a mission to be the most innovative and successful cafeteria company in America. By serving customers convenient, great-tasting, home-style meals at an excellent value in a friendly environment.
| Headquarter | Houston, TX United States of America |
|---|---|
| Website | www.lubys.com/ |
| Founding Date | 1947 |
| Company Status | Public |
| Stock | LUB |
Luby's Competitors
Luby's competitors include Darden Restaurants, Cracker Barrel, Golden Corral, and Papa John's International. Luby's ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Luby's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Luby's Employees
34 employees at Luby's have reviewed Luby's across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 34 Luby's employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Luby's are mostly dissatisfied with their total compensation at Luby's, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Luby's are not very pleased with their team. 34 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Luby's are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Luby's believe the environment at Luby's is split between positive and negative. Most Participants believe the pace of work at Luby's is comfortably fast. About 50% of the employees at Luby's work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Luby's are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Luby's - Employee Onboarding
The prevailing opinion from employees about joining Luby's is that the company was somewhat prepared on their first day. Luby's employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Luby's KPIs and OKRs
At this moment no Luby's employees have provided insight into whether or not they clearly understand Luby's' KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Luby's CEO & Leadership
Luby's CEO - Christopher Pappas
54 /100
Christopher’s approval rate is lower compared to CEOs at similar sized companies, putting Christopher in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in Houston. Christopher Pappas’s employees rank Luby's in the Bottom 30% for Environment, in the Bottom 30% for Perks And Benefits, and in the Bottom 30% for Professional Development. Pappas is generally unpopular with Luby's employees, but ranks especially low with employees with 1 to 3 Years experience, and by Caucasian employees and employees in the Operations department. However, employees with Over 10 Years experience have a slightly more favorable view of the CEO. When compared to Luby's’s competitors, Christopher Pappas ranks below both Papa John's International CEO Robert Lynch and Golden Corral CEO Lance Trenary.
Luby's Leadership
The Luby's Executive Team is rated a “D+” and led by CEO Christopher Pappas, Chief Financial Officer, Senior Vice President and Treasurer K. Scott Gray, and COO & Director Peter Tropoli
Christopher Pappas CEO / President
Christopher Pappas serves as the CEO / President of Luby's.
K. Scott Gray Chief Financial Officer, Senior Vice President and Treasurer
Mr. K. Scott Gray has been Chief Financial Officer and Senior Vice President of Luby's, Inc. since April 20, 2007 and... read more
Peter Tropoli COO & Director
Mr. Peter Tropoli has been the Chief Operating Officer of Luby's, Inc. since April 26, 2011. Mr. Tropoli serves as the... read more
Harris J. Pappas Executive Director
Mr. Harris J. Pappas has been the President of Pappas Restaurants Inc. since 1980. Mr. Pappas serves as a Partner of... read more
Benjamin T. Coutee Senior Vice President of Operations
Mr. Benjamin Coutee, also known as Todd, has been Senior Vice President of Operations at Luby's Inc., since April 20,... read more
Annie Bell Managing Director
Annie Bell serves as the Managing Director of Luby's.
Jackson Benaid Managing Director
Jackson Benaid serves as the Managing Director of Luby's.
Todd Coutee Senior Vice President-Operations
Todd Coutee serves as the Senior Vice President-Operations of Luby's.
Bill Devlin Executive Director of Information Technology
Bill Devlin serves as the Executive Director of Information Technology of Luby's.
Luby's Salaries
How much does Luby's pay?
How much do people at Luby's get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Luby's is $124,049, or $59 per hour, while the estimated median salary is $127,999, or $61 per hour.
At Luby's, the highest paid job is a Director of Sales at $225,742 annually and the lowest is a CS Rep at $45,664 annually. Average Luby's salaries by department include: HR at $116,006, IT at $63,110, Marketing at $126,764, and Finance at $84,753. Half of Luby's salaries are above $127,999.
19 employees at Luby's rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 62 ratings) while 19 employees at Luby's rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 21 ratings).
Salaries contributed from Luby's employees include job titles like Inventory. Comparably data has a total of 0 salary records from Luby's employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $73k | $73k | 1st Percentile |
17th Percentile $100k | $100k | 17th Percentile |
33rd Percentile $126k | $126k | 33rd Percentile |
50th Percentile $178k | $178k | 50th Percentile |
67th Percentile $226k | $226k | 67th Percentile |
83rd Percentile $269k | $269k | 83rd Percentile |
100th Percentile $279k | $279k | 100th Percentile |
$124,049*
Average Compensation
$127,999*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Luby's Salaries by Department
Diversity & Inclusion at Luby's
Diverse employees at Luby's score the company 58/100 across various culture categories, placing Luby's in the Bottom 25% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Luby's across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Luby's PTO
Luby's' PTO and Vacation policy typically gives 15-20 days off a year with 0% of employees expected to be work free while out of office. Paid Time Off is Luby's' most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Luby's' benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
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Luby's Careers
Luby's Jobs
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Frequently Asked Questions regarding Luby's
Who is the CEO of Luby's?
Luby's CEO is Christopher Pappas, their score by employees is 54
What is Luby's eNPS?
The eNPS for Luby's is -29
What is Luby's revenue?
Luby's revenue is $376M
What is the salary for Group Engineering Manager in Luby's?
Group Engineering Manager average salary in the US is 167k
What are the salaries in the Design in Luby's?
The average salaries for Design in Luby's is 116k
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