Lyft Drivers Employee Reviews
Out of 263 Lyft Drivers employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping Lyft Drivers improve their work culture. The Customer Support team, with 85% positive reviews, reports the best experience at Lyft Drivers compared to all other departments at the company. The Operations team offered the most constructive feedback, with 34% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
have drove for lyft over 3 years pay rate per mile needs to increase
Review from Customer Support Dept
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
They chime in when needed.
adds bonuses and incentives personalized
Review from Customer Support Dept
You are your own contractor so there are no bosses or employees on your team.
Review from Operations Dept
They allow us to be our own boss
Review from Operations Dept
They take care of the customers and the clients.
Review from Sales Dept
What does the leadership team need to get better at?
Share more rewards and take less bonus for themselves
Review from Operations Dept
Paying the people who are doing the actual work.
Review from Operations Dept
Taking care of its driver's and paying us correctly
Review from Operations Dept
Paying better fare fees for rides
Review from Product Dept
drivers have no access to leadership
Review from Operations Dept
What is the best part about your compensation package?
We can get paid instantly
Review from Operations Dept
I can instantly access my funds whenever needed.
Review from Sales Dept
It's affordable cheap awesome loving
Review from Customer Support Dept
50 cents off per gallon at Shell gas stations
The pay and 401k match.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I need PTO, please and thanks
company needs to pay drivers more per mile
Review from Customer Support Dept
Very little on the bottom
Review from Operations Dept
30-40% pay increase across the board
Review from Operations Dept
Because I am undervalued and they dont care
Review from Operations Dept
What are some of the best things about your team?
We all suffer and share in the grief
Review from Operations Dept
when i do have the pleasure of meeting another driver, they are always really friendly and enjoy sharing our driving experiences
Review from Operations Dept
The opportunity to have the income
Review from Operations Dept
We are all striving for the same goal
We all look out for each other when we have the opportunity.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Better meetings . They treat everyone as they if they are robots and not human beings
Review from Operations Dept
There are no meetings through this company.
Review from Operations Dept
Not applicable as drivers are deemed self-employed, independent contractors
Review from Operations Dept
I don't have Co workers
Review from Sales Dept
We don't really have any meetings.
Review from Operations Dept
What is most positive about the culture and environment at your company?
Feeling like a.boss and meeting cool people
meeting different people different cultures
Review from Customer Support Dept
The free coffee and pastries
Review from Operations Dept
its people oriented and everyone is proactive about problem solving and meeting needs
Review from Operations Dept
You make your own hours and can choose when you work.
Review from Operations Dept
What needs to change to make the company culture better?
Tell the customers to be more courteous. This is our personal vehicle not public transportation
Review from Operations Dept
Less workers , too slow! Not enough work
Review from Operations Dept
More pay for miles and wear on personal car.
There must be more accountability for the passenger side because as drivers we want to feel safe just as much is the passengers do because this is our property and they have a certain laws and regulations that they should oblige by
More gaurenteed hours, or keep your higher rated drivers in prime time.
Review from Operations Dept
What did you like most about the interview process?
It was not invasive, so "face forward,"
The fake smile and fake banter
Review from Operations Dept
it was completely on the phone
Review from Operations Dept
Not having an interview at all.
Review from Operations Dept
I did not have to do an in person interview
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Lyft Drivers yet.
Be the first to contribute a review.
What makes you most happy at work?
If needed I could get off whenever and check in on family
good experiences with my assengers
Review from Operations Dept
People places and things pay
Review from Operations Dept
Interacting with all the other drivers & passengers
Making money and my own schedule.
Review from Operations Dept
What's going wrong and how can it be improved?
Take care of the individual drivers who pay for gas and make way less than corporate for each ride
Review from Operations Dept
Very low pay hike customers are paying a premium for my services. Lyft keeps much more than their fair share.
Review from Operations Dept
Not enough clients too many drivers
Review from Operations Dept
No room for advancement, no real benefits
Review from Operations Dept
Fair and equitable compensation for all employees
Review from Customer Support Dept
What do you like best about your company?
The ability to manage my time in ways that benefit me best.
What would you most like to see improved at your company?
More interaction from corporate.