Lyft Drivers Leadership Employee Reviews
What do you like best about the leadership team?
They chime in when needed.
adds bonuses and incentives personalized
Review from Customer Support Dept
You are your own contractor so there are no bosses or employees on your team.
Review from Operations Dept
They allow us to be our own boss
Review from Operations Dept
They take care of the customers and the clients.
Review from Sales Dept
they let me work my own hours and i get to make a very flexible schedule
Left gets back to you really quickly when you contact them for support. It makes the job much easier, and it also makes me feel a bit at ease knowing my problem will be resolved quickly.
Review from Operations Dept
Responsiveness, customer service, feedback procedures
Review from Operations Dept
They do so much in putting you to work,if you're a hard worker The company is great to work for and you can work as much as you want.
Review from Customer Support Dept
They are personable and very open minded.
Review from Customer Support Dept
They are always there to help with any issue.
Review from Sales Dept
Attentive to needs of employees
Review from Operations Dept
The training and knowledge provided.
Review from Customer Support Dept
I get to work as a 1099 contractor with a company who supports my desire to have a hands-off manager while still getting the support I need for things like lost items, road hazards, etc.
Review from Operations Dept
Fast response to issues or questions. Answers are always thorough and have a friendly tenor. There is a feeling conveyed that the employees matter to the executive staff. Employee ideas and input welcome.
Review from Operations Dept
Commitment to change and betterment
Review from Customer Support Dept
Always working for the people. Very innovative and inspiring.
Review from Operations Dept
The flexible schedule and good pay
Review from Customer Support Dept
They are easy and allow me to work independently
Review from Sales Dept
They are well organized or hide the issues well
Review from Operations Dept
What does the leadership team need to get better at?
Share more rewards and take less bonus for themselves
Review from Operations Dept
Paying the people who are doing the actual work.
Review from Operations Dept
Taking care of its driver's and paying us correctly
Review from Operations Dept
Paying better fare fees for rides
Review from Product Dept
drivers have no access to leadership
Review from Operations Dept
Better options for drivers regarding car maintenance.
Review from Operations Dept
They need to have a number that the drivers can call in if a rider leaves items in your car...
Review from Operations Dept
Well rating is flawed as questions here cannot answer appropriately. Team does need to listen to driver's and should be required to having been a driver even to be part of team.
Review from Operations Dept
Taking false Driver ratings into account. And a 3 out of 5 stars is not a horrible word..Need to Replace the star ratings
Review from Operations Dept
Communication. Not last minute updates.