Lyft Drivers Employee Reviews
Out of 263 Lyft Drivers employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping Lyft Drivers improve their work culture. The Customer Support team, with 85% positive reviews, reports the best experience at Lyft Drivers compared to all other departments at the company. The Operations team offered the most constructive feedback, with 34% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Share more rewards and take less bonus for themselves
Review from Operations Dept
Paying the people who are doing the actual work.
Review from Operations Dept
Taking care of its driver's and paying us correctly
Review from Operations Dept
Paying better fare fees for rides
Review from Product Dept
drivers have no access to leadership
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I need PTO, please and thanks
company needs to pay drivers more per mile
Review from Customer Support Dept
Very little on the bottom
Review from Operations Dept
30-40% pay increase across the board
Review from Operations Dept
Because I am undervalued and they dont care
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Better meetings . They treat everyone as they if they are robots and not human beings
Review from Operations Dept
There are no meetings through this company.
Review from Operations Dept
Not applicable as drivers are deemed self-employed, independent contractors
Review from Operations Dept
I don't have Co workers
Review from Sales Dept
We don't really have any meetings.
Review from Operations Dept
What needs to change to make the company culture better?
Tell the customers to be more courteous. This is our personal vehicle not public transportation
Review from Operations Dept
Less workers , too slow! Not enough work
Review from Operations Dept
More pay for miles and wear on personal car.
There must be more accountability for the passenger side because as drivers we want to feel safe just as much is the passengers do because this is our property and they have a certain laws and regulations that they should oblige by
More gaurenteed hours, or keep your higher rated drivers in prime time.
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Lyft Drivers yet.
Be the first to contribute a review.
What's going wrong and how can it be improved?
Take care of the individual drivers who pay for gas and make way less than corporate for each ride
Review from Operations Dept
Very low pay hike customers are paying a premium for my services. Lyft keeps much more than their fair share.
Review from Operations Dept
Not enough clients too many drivers
Review from Operations Dept
No room for advancement, no real benefits
Review from Operations Dept
Fair and equitable compensation for all employees
Review from Customer Support Dept
What would you most like to see improved at your company?
More interaction from corporate.