Madewell Culture | Comparably
Madewell is proud to be part of the J.Crew Group and fully shares its commitment to providing the highest quality. read more
EMPLOYEE
PARTICIPANTS
56
TOTAL
RATINGS
388

Madewell Company Culture

Madewell Culture

This score is derived from employee ratings & reviews
3.0/5
Madewell's Overall Culture is rated C-

Top Rated Culture Dimensions

Madewell CEO

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
 Madewell's CEO
64 /100

Diversity at Madewell

Women at Madewell

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Women at Madewell have rated Retention, Leadership, and Happiness as the highest categories they have scored

Madewell eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

-9

Madewell employees are -9% more likely to recommend Madewell as a great place to work

30%Promoters
31%Passives
39%Detractors

Working at Madewell

Working at Madewell is rated below average by 56 employees, across various culture dimensions. Madewell employees rate Environment highest among all categories, and think that Compensation and Happiness have the most room for improvement, putting Madewell’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in Roanoke, VA. See below in detail how working at Madewell was rated by employees.

Overall Company Culture at Madewell

C-

Overall Company Culture at Madewell is rated C-

Last updated a month ago

Bottom
35%

Madewell ranks in the Bottom 35% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Madewell Employee Reviews

Out of 30 Madewell employee reviews, 81% were positive. The remaining 19% were constructive reviews with the goal of helping Madewell improve their work culture.

81%
19%
Positive Reviews81%
Constructive Feedback19%

Positive Reviews From Madewell Employees

  • What are some of the best things about your team?
    All kind patient and mature
  • What do you like best about the leadership team?
    They are kind and seem very mature
  • What did you like most about the interview process?
    How great my manager made madewell sound

Constructive Feedback From Madewell Employees

  • What do your coworkers need to improve and how could you work together better?
    More inclusive . They had their cliques and i didnt really feel welcomed when i started
  • Why do you feel undervalued and what would make you feel better about your compensation?
    More hours and better pay for the stuff i had to go through
  • What does the leadership team need to get better at?
    Better at scheduling and letting people move positions and not put them in the same position each shift

Madewell Company Information

Madewell Company Overview

Madewell is proud to be part of the J.Crew Group and fully shares its commitment to providing the highest quality.

Madewell Mission, Vision & Values

Madewell Mission & Values

Madewell is for denim loversbasically anyone who appreciates timeless designs that put you at ease.

HeadquarterOne Ivy Crescent
Lynchburg, VA 24513-1001
United States of America
Websitewww.madewell.com
Founding Date1937
Tel10000000000

Madewell Competitors

Madewell competitors include Nordstrom, J. Crew, Everlane, and Anthropologie. Madewell ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Madewell compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Nordstrom's Logo
    Nordstrom
    3.3/5
  2. #2
    Madewell's Logo
    Madewell
    3.0/5
  3. #3
    J. Crew's Logo
    J. Crew
    2.8/5
  4. #4
    Everlane's Logo
    Everlane
    2.8/5
  5. #5
    Anthropologie's Logo
    Anthropologie
    2.6/5

Madewell Employees

56 employees at Madewell have reviewed Madewell across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 56 Madewell employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Madewell are mostly dissatisfied with their total compensation at Madewell, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Madewell are generally satisfied with their team. 56 Participants grade the quality of their coworkers a C-. The majority believe the meetings at Madewell are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Madewell believe the environment at Madewell is positive. Most Participants believe the pace of work at Madewell is moderate. About 93% of the employees at Madewell work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Madewell are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Madewell - Employee Onboarding

The prevailing opinion from employees about joining Madewell is that the company was very unprepared on their first day. Madewell employees concluded that their overall onboarding experience was negative. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Madewell KPIs and OKRs

At this moment no Madewell employees have provided insight into whether or not they clearly understand Madewell's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

Madewell CEO & Leadership

Madewell CEO

 Madewell's CEO
64 /100

When compared to Madewell’s competitors, ranks below both J. Crew CEO James Brett and Nordstrom CEO Erik Nordstrom.

Madewell Leadership

The Madewell Executive Team is rated a “B-”

  • Alaina Piazza Store Director

    Alaina Piazza serves as the Store Director of Madewell.

  • Anne Crisafulli SVP of Merchandising Madewell Womens & Mens

    Anne Crisafulli serves as the SVP of Merchandising Madewell Womens & Mens of Madewell.

  • Beth Herget VP

    Beth Herget serves as the VP of Madewell.

  • Jen Lee VP of Digital Creative

    Jen Lee serves as the VP of Digital Creative of Madewell.

  • Joyce Lee SVP Design

    Joyce Lee serves as the SVP Design of Madewell.

  • Kent Knutson SVP Production

    Kent Knutson serves as the SVP Production of Madewell.

  • Valerie Vanogtrop EVP Brand Operations

    Valerie Vanogtrop serves as the EVP Brand Operations of Madewell.

Madewell Salaries

How much does Madewell pay?

How much do people at Madewell get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Madewell is $114,094, or $54 per hour, while the estimated median salary is $116,722, or $56 per hour.

At Madewell, the highest paid job is a General Counsel at $218,063 annually and the lowest is a CS Rep at $44,866 annually. Average Madewell salaries by department include: Design at $98,758, Business Development at $94,884, Admin at $55,182, and Operations at $93,445. Half of Madewell salaries are above $116,722.

22 employees at Madewell rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 60 ratings) while 19 employees at Madewell rank their Perks And Benefits in the Bottom 45% of similar sized companies in the US (based on 19 ratings).

Last updated months ago.

1st Percentile
$69k
$69k1st Percentile
17th Percentile
$91k
$91k17th Percentile
33rd Percentile
$117k
$117k33rd Percentile
50th Percentile
$164k
$164k50th Percentile
67th Percentile
$215k
$215k67th Percentile
83rd Percentile
$256k
$256k83rd Percentile
100th Percentile
$265k
$265k100th Percentile
$114,094*
Average Compensation
$116,722*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Madewell Salaries by Department

Explore Madewell Salaries

Diversity & Inclusion at Madewell

The Diversity score provides insights into how diverse employees feel and rate their work experience at Madewell across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Madewell Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Madewell PTO

Madewell PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Madewell Careers

Madewell Jobs

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H1B Visa

In 2019, Madewell applied for 2 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

2
Total Applied
  • 100% Granted (2 out of 2)
  • 0% Denied ( out of 2)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 2)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 2)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Madewell Know You Want To Work There

Overview of Candidates Interested in Madewell on Comparably

Candidates By Department

Operations
33%
Customer Support
33%
Design
33%

Candidates By Location

Lynchburg
33%
Roanoke
33%
Arlington Heights
33%

Frequently Asked Questions regarding Madewell

What is Madewell address?

Madewell location is at One Ivy Crescent

What is Madewell eNPS?

The eNPS for Madewell is -9

What is the salary for Content Manager in Madewell?

Content Manager average salary in the US is 82k

What are the salaries in the HR in Madewell?

The average salaries for HR in Madewell is 112k

Who are Madewell competitors?

Madewell main competitors are Nordstrom, J. Crew, Everlane, Anthropologie

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