J. Crew Claimed Company

EMPLOYEE PARTICIPANTS: 319

TOTAL RATINGS: 2151

Madewell

EMPLOYEE PARTICIPANTS: 57

TOTAL RATINGS: 391

J. Crew vs Madewell

Compare J. Crew versus Madewell for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 319 employees and customers of J. Crew and 57 employees and customers of Madewell.

J. Crew

J. Crew's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of J. Crew.

Madewell

Madewell's brand is ranked #858 in the list of Global Top 1000 Brands, as rated by customers of Madewell.

3.9/5

Product Quality

4.3/5

3.8/5

Pricing

3.8/5

3.9/5

Customer Service

4/5

NPS Score

51%	Promoters
21%	Passive
28%	Detractors

NPS Score

59%	Promoters
18%	Passive
23%	Detractors

Net Promoter Score
Winner by 13

See how J. Crew compares to its competitors

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See how Madewell compares to its competitors

Working at J. Crew vs Working at Madewell

63 / 100

CEO Rating

64 / 100

CEO Rating
Winner by 1%

J. Crew

J. Crew doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Madewell

Employees at Madewell rate their CEO, , 64/100. This score is 1% higher than the scores of J. Crew's CEO, James Brett.

CEO Score 63

CEO Score

CEO Score 64

Overall Culture 60

Overall Culture

Overall Culture 65

-21

eNPS

-10

Gender Score 52

Gender Score

Gender Score 86

Diversity Score 52

Diversity Score

Diversity Score N/A

Perk And Benefits 58

Perk And Benefits

Perk And Benefits 67

Professional Dev. 41

Professional Dev.

Professional Dev. N/A

Overall Culture at J. Crew vs Madewell

/ 100

J. Crew

Employees at J. Crew rate their Overall Culture a 60/100, with IT and Operations as the two departments that rate their experience the highest.

/ 100

Madewell

Employees at Madewell rate their Overall Culture a /100.

Overall Culture
Winner by 5%

J. Crew60
Madewell

Employee Net Promoter Score at J. Crew vs Madewell

-21

eNPS

J. Crew

67 Promoters 29%

46 Passives 21%

115 Detractors 50%

-10

eNPS

Madewell

14 Promoters 30%

14 Passives 30%

19 Detractors 40%

Employee Net Promoter Score
Winner by %

J. Crew
Madewell-12

Gender Score at J. Crew vs Madewell

/ 100

J. Crew

Employees at J. Crew rate their Gender Score a 52/100, with Operations and Sales as the two departments that rate their experience the highest.

/ 100

Madewell

Employees at Madewell rate their Gender Score a /100.

Gender Score
Winner by 34%

J. Crew52
Madewell

Diversity Score at J. Crew vs Madewell

/ 100

J. Crew

Employees at J. Crew rate their Diversity Score a 52/100, with Operations and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner

/ 100

Madewell

Madewell doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

J. Crew52

Perk and Benefits Score at J. Crew vs Madewell

/ 100

J. Crew

Employees at J. Crew rate their Perk and Benefits Score a 58/100, with Operations and Sales as the two departments that rate their experience the highest.

/ 100

Madewell

Employees at Madewell rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 9%

J. Crew58
Madewell

Professional Development Score at J. Crew vs Madewell

/ 100

J. Crew

Employees at J. Crew rate their Professional Development Score a 41/100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner

/ 100

Madewell

Madewell doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

J. Crew38

Leadership Culture Ratings vs Madewell

J. Crew rates % lower than Madewell on Leadership Culture Ratings vs Madewell Ratings based on looking at 581 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "What does the leadership team need to get better at?".

J. Crew
Madewell65

Compensation Culture Ratings vs Madewell

J. Crew

57 / 100

Compensation Culture Ratings vs Madewell
Winner by 2%

Madewell

55 / 100

J. Crew rates % higher than Madewell on Compensation Culture Ratings vs Madewell Ratings based on looking at 364 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

J. Crew57
Madewell

Team Culture Ratings vs Madewell

J. Crew rates % lower than Madewell on Team Culture Ratings vs Madewell Ratings based on looking at 313 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Do you look forward to interacting with your coworkers?".

J. Crew63
Madewell

Environment Culture Ratings vs Madewell

J. Crew rates % lower than Madewell on Environment Culture Ratings vs Madewell Ratings based on looking at 291 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "What needs to change to make the company culture better?".

J. Crew69
Madewell

Sentiment Culture Ratings vs Madewell

J. Crew rates % lower than Madewell on Sentiment Culture Ratings vs Madewell Ratings based on looking at 536 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "Are you typically excited about going to work each day?".

J. Crew62
Madewell