Manulife Competitors | Comparably
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To help people achieve their dreams and aspirations, by putting customer's needs first and providing the right advice and solutions. read more
EMPLOYEE
PARTICIPANTS
282
TOTAL
RATINGS
1707
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Manulife Competitors

Manulife competitors include Aflac, Sun Life, Lincoln Financial Group, Prudential and John Hancock. Manulife ranks 1st in Product Quality Score on Comparably vs its competitors. See below how Manulife compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
3rd
Gender Rank
5th
Diversity Rank
2nd
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st

Manulife Competitors at a Glance

Product Quality Score Comparison

Manulife Ranks 1st in Product Quality Score

186 Customers rate Manulife's Product Quality Score a 3.6/5, which ranks it 1st against its competitors.

  1. 1st
    Manulife
    3.6 / 5
  2. 2nd
    Sun Life
    3.4 / 5
  3. 3rd
    Prudential
    3.3 / 5
  4. 4th
    Aflac
    2.8 / 5
  5. 5th
    John Hancock
    2.6 / 5
  6. 6th
    Lincoln Financial Group
    2.5 / 5
Product Quality Score Comparison
RankCompany Score
1Manulife73
2Sun Life68
3Prudential66
4Aflac56
5John Hancock52
6Lincoln Financial Group51
NPS Comparison

Manulife Ranks 1st in Net Promoter Score

236 Customers rate Manulife's Net Promoter Score a 16, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Manulife to a friend?”.

  1. 1st
    Manulife
    16
  2. 2nd
    Sun Life
    10
  3. 3rd
    Prudential
    -4
  4. 4th
    Aflac
    -18
  5. 5th
    Lincoln Financial Group
    -22
  6. 6th
    John Hancock
    -23
NPS Comparison
RankCompany Score
1Manulife16
2Sun Life10
3Prudential-4
4Aflac-18
5Lincoln Financial Group-22
6John Hancock-23
Pricing Score Comparison

Manulife Ranks 1st in Pricing Score

168 Customers rate Manulife's Pricing Score a 3.4/5, which ranks it 1st against its competitors.

  1. 1st
    TIED
    Manulife
    3.4 / 5
  2. 1st
    TIED
    Sun Life
    3.4 / 5
  3. 3rd
    Prudential
    3.2 / 5
  4. 4th
    Lincoln Financial Group
    2.8 / 5
  5. 5th
    Aflac
    2.7 / 5
  6. 6th
    John Hancock
    2.5 / 5
Pricing Score Comparison
RankCompany Score
1Manulife69
1Sun Life69
3Prudential64
4Lincoln Financial Group56
5Aflac55
6John Hancock50
Customer Service Comparison

Manulife Ranks 1st in Customer Service

162 Customers rate Manulife's Customer Service a 3.5/5, which ranks it 1st against its competitors.

  1. 1st
    Manulife
    3.5 / 5
  2. 2nd
    Sun Life
    3.4 / 5
  3. 3rd
    Prudential
    3.2 / 5
  4. 4th
    Lincoln Financial Group
    2.8 / 5
  5. 5th
    Aflac
    2.5 / 5
  6. 6th
    John Hancock
    2.3 / 5
Customer Service Comparison
RankCompany Score
1Manulife70
2Sun Life68
3Prudential64
4Lincoln Financial Group56
5Aflac50
6John Hancock47
Overall Culture Score Comparison

Manulife Ranks 3rd in Overall Culture Score

282 Employees rate Manulife's Overall Culture a 74/100, which ranks it 3rd against its competitors, below Sun Life. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Aflac
    82 / 100
  2. 2nd
    Sun Life
    77 / 100
  3. 3rd
    Manulife
    74 / 100
  4. 4th
    Lincoln Financial Group
    74 / 100
  5. 5th
    Prudential
    73 / 100
  6. 6th
    John Hancock
    66 / 100
Overall Culture Score Comparison
RankCompany Score
1Aflac82
2Sun Life77
3Manulife74
4Lincoln Financial Group74
5Prudential73
6John Hancock66
eNPS Comparison

Manulife Ranks 3rd in Employee Net Promoter Score

214 Employees rate Manulife's Employee Net Promoter Score a 22, which ranks it 3rd against its competitors, below Sun Life. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Manulife to a friend?”.

  1. 1st
    Aflac
    43
  2. 2nd
    Sun Life
    28
  3. 3rd
    Manulife
    22
  4. 4th
    Lincoln Financial Group
    17
  5. 5th
    Prudential
    16
  6. 6th
    John Hancock
    -3
eNPS Comparison
RankCompany eNPS
1Aflac43
2Sun Life28
3Manulife22
4Lincoln Financial Group17
5Prudential16
6John Hancock-3
Gender Score Comparison

Manulife Ranks 5th in Gender Score

11 Employees rate Manulife's Gender Score a 68/100, which ranks it 5th against its competitors, below Prudential. The Gender Score tracks how positively women rate their experience at Manulife.

  1. 1st
    Aflac
    85 / 100
  2. 2nd
    Sun Life
    80 / 100
  3. 3rd
    Lincoln Financial Group
    79 / 100
  4. 4th
    Prudential
    76 / 100
  5. 5th
    Manulife
    68 / 100
  6. 6th
    John Hancock
    60 / 100
Gender Score Comparison
RankCompany Score
1Aflac85
2Sun Life80
3Lincoln Financial Group79
4Prudential76
5Manulife68
6John Hancock60
Diversity Score Comparison

Manulife Ranks 2nd in Diversity Score

9 Employees rate Manulife's Diversity Score a 78/100, which ranks it 2nd against its competitors, below Aflac. The Diversity Score tracks how positively diverse employees rate their experience at Manulife.

  1. 1st
    Aflac
    82 / 100
  2. 2nd
    Manulife
    78 / 100
  3. 3rd
    Prudential
    68 / 100
  4. 4th
    John Hancock
    66 / 100
  5. 5th
    Sun Life
    63 / 100
  6. 6th
    Lincoln Financial Group
    62 / 100
Diversity Score Comparison
RankCompany Score
1Aflac82
2Manulife78
3Prudential68
4John Hancock66
5Sun Life63
6Lincoln Financial Group62
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