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Marchex Company Culture
Marchex Culture
This score is derived from employee ratings & reviews2.8/5
Marchex's Overall Culture is rated D+
Top Rated Culture Dimensions
Office Culture
BEnvironment
C+Team
C+Manager
CMeetings
CMarchex CEO
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
48 /100
See More
Diversity at Marchex
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F
Diverse employees at Marchex have rated Work Culture, Environment, and Happiness as the highest categories they have scored
Women at Marchex
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterMarchex eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Recommend to a Friend?
-42
Marchex employees are -42% more likely to recommend Marchex as a great place to work
| 23% | Promoters |
|---|---|
| 12% | Passives |
| 65% | Detractors |
Working at Marchex
Working at Marchex is rated below average by 23 employees, across various culture dimensions. Marchex employees rate Office Culture highest among all categories, and think that CEO Rating and Professional Development have the most room for improvement, putting Marchex’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Seattle. See below in detail how working at Marchex was rated by employees.
Overall Company Culture at Marchex
D+
Overall Company Culture at Marchex is rated D+
Last updated months ago
Bottom
25%
Marchex ranks in the Bottom 25% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Marchex Employee Reviews
Out of 20 Marchex employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping Marchex improve their work culture.
| Positive Reviews | 65% |
|---|---|
| Constructive Feedback | 35% |
Positive Reviews From Marchex Employees
- What did you like most about the interview process?Questions were just to gauge skill and experience.
- What is most positive about the culture and environment at your company?We have great co-workers and people here!
- What do you like best about the leadership team?The Senior Leaders are steering us back in the direction of growth.
Constructive Feedback From Marchex Employees
- What would you improve about your company's interview process?Not ask questions that dont pertain to the role at all.
- What's going wrong and how can it be improved?Ignore and disregard any customets that are considered smaller deals.
- What needs to change to make the company culture better?Everyrhing needs to be changed.
Marchex Company Information
Marchex Company Overview
Marchex is a mobile advertising company providing a software suite for businesses that depend on consumer phone calls to drive sales.
Marchex Mission, Vision & Values
Marchex Mission & Values
Marchex is a mobile advertising technology company. The company provides a suite of products and services for businesses that depend on consumer phone calls to drive sales. Marchex’s mobile advertising platform delivers new customer phone calls to businesses, while its technology analyzes the data in these calls to help maximize ad campaign results. Marchex disrupts traditional advertising models by giving businesses full transparency into their ad campaign performance and charging them based on new customer acquisition.
Marchex Vision Statement
Marchex understands the best customers are those who call your company - they convert faster, buy more, and churn less. Marchex provides solutions that help companies drive more calls, understand what happens on those calls, and convert more of those callers into customers. Our actionable intelligence strengthens the connection between companies and their customers, bridging the physical and digital world, to help brands maximize their marketing investments and operating efficiencies to acquire the best customers.
| Headquarter | 520 Pike Street Seattle, WA 98101 United States of America |
|---|---|
| Website | www.marchex.com |
| Founding Date | 2003 |
| Tel | 206-331-3300 |
| Company Status | Public |
| Stock | MCHX |
| Jobs | www.marchex.com/about-us/careers/ |
| Social Sites |
Marchex Competitors
Marchex competitors include Invoca and OpenX. Marchex ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Marchex compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Patrick Tesh, Senior Account Manager -- Upwards mobility and finding a fit.
Stephanie Savoia, Engineer -- Building solutions while she builds her career.
At Marchex, we're bringing a human connection to the world of digital analytics. We're changing the way modern marketers think about their digital budgets to help our world class clients solve their most critical marketing challenges. We do this by connecting spend to what really drove someone to pick up the phone to call. Marchex provides actionable intelligence from inside the conversation to help our clients convert more callers into customers.
Marchex Employees
Marchex has 300 employees. 23 employees at Marchex have reviewed Marchex across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 23 Marchex employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Marchex are generally satisfied with their total compensation at Marchex, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Marchex are generally satisfied with their team. 23 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Marchex are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Marchex believe the environment at Marchex is positive. Most Participants believe the pace of work at Marchex is comfortably fast. About 92% of the employees at Marchex work 8 hours or less.
Overall, the employees at Marchex are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Marchex employees generally work 7.8 hrs a day
Work Hours
A Day in the Life
Employees at Marchex report the work pace is comfortably fast
Work Pace
A Day in the Life
85% of Marchex employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Marchex employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
100% of Marchex employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Marchex employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
64% of Marchex employees call their work environment positive
Environment
Joining Marchex - Employee Onboarding
The prevailing opinion from employees about joining Marchex is that the company was somewhat prepared on their first day. Marchex employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Marchex KPIs and OKRs
Employees’ understanding of Marchex's KPIs and OKRs is essential for its success. Out of 7 Marchex employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Marchex CEO & Leadership
Marchex CEO
48 /100
When compared to Marchex’s competitors, ranks below both OpenX CEO John Gentry and Invoca CEO Gregg Johnson.
Marchex Leadership
The Marchex Executive Team is rated a “D”
Anna Forbes Managing Director of United Kingdom
Anna Forbes has been Managing Director of United Kingdom at Marchex, Inc. since May 2, 2016. Anna Forbes leads Marchex's... read more
Travis Fairchild Senior Vice President of Solution Consulting & Business Development
Mr. Travis Fairchild has been Senior Vice President of Solution Consulting & Business Development at Marchex, Inc. since... read more
Mark H. Corley Senior Vice President of Analytics
Mr. Mark H. Corley has been Senior Vice President of Analytics at Marchex, Inc. since June 2017. Mr. Corley serves as... read more
John Busby Senior Vice President of Consumer Insights & Marketing
Mr. John Busby has been Senior Vice President of Consumer Insights & Marketing at Marchex, Inc. since October 20th 2015.... read more
Matt Muilenburg Senior Vice President of Offline Product Solutions & Strategy
Mr. Matt Muilenburg has been Senior Vice President of Customer Evangelist at Marchex, Inc. since September 2015. Mr.... read more
Scott Greenberg Senior Vice President of National Business
Mr. Scott Greenberg has been Senior Vice President of National Business at Marchex, Inc. since October 20, 2015. Mr.... read more
Andy Smith Senior Vice President of Media & Marketplace
Mr. Andy Smith has been Senior Vice President of Media & Marketplace at Marchex, Inc. since July 2017. Mr. Smith served... read more
Michael M. Miller Senior Vice President of Finance and Corporate Controller
Mr. Michael M. Miller has been Senior Vice President of Finance at Marchex, Inc. since May 7, 2015 and as its Corporate... read more
Mike Arends CFO
Mike Arends serves as the CFO of Marchex. Mike started at Marchex in May of 2003. Mike currently resides in Greater... read more
Marchex Salaries
How much does Marchex pay?
How much do people at Marchex get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Marchex is $107,881, or $51 per hour, while the estimated median salary is $100,029, or $48 per hour.
At Marchex, the highest paid job is a General Counsel at $267,316 annually and the lowest is a CS Rep at $37,686 annually. Average Marchex salaries by department include: Customer Support at $58,910, Legal at $267,316, Admin at $54,246, and Business Development at $120,517. Half of Marchex salaries are above $100,029.
18 employees at Marchex rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 57 ratings) while 14 employees at Marchex rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 19 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $58k | $58k | 1st Percentile |
17th Percentile $78k | $78k | 17th Percentile |
33rd Percentile $90k | $90k | 33rd Percentile |
50th Percentile $162k | $162k | 50th Percentile |
67th Percentile $254k | $254k | 67th Percentile |
83rd Percentile $275k | $275k | 83rd Percentile |
100th Percentile $335k | $335k | 100th Percentile |
$107,881*
Average Compensation
$100,029*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Marchex Salaries by Department
Diversity & Inclusion at Marchex
Diverse employees at Marchex score the company 43/100 across various culture categories, placing Marchex in the Bottom 5% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Marchex across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Marchex Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Marchex PTO
Marchex's PTO and Vacation policy typically gives 10-15 days off a year. Paid Time Off is Marchex's 2nd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. Marchex's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Marchex Careers
Marchex Jobs
No Recent Jobs found for Marchex on Comparably
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H1B Visa
In 2019, Marchex applied for 6 H1B visas. Of the work permits applied for, 33% were approved, 33% certified-withdrawn, and 33% withdrawn.
An in-depth look at ‘Certified-withdrawn’ H1B applications at Marchex unveil that 2 approved work permit applications were withdrawn before the employee’s start date, and 2 were withdrawn by Marchex after the employee’s start date.
Work Permit Application Outcome
Marchex has a total of 300 employees
6
Total Applied
H1B Applications Outcome
- 33% Granted (2 out of 6)
- 0% Denied ( out of 6)
- 33% Withdrawn Application was withdrawn by the employer before approval/rejection (2 out of 6)
- 33% Certified-Withdrawn Application was approved but later withdrawn by employer (2 out of 6)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Marchex Know You Want To Work There
Overview of Candidates Interested in Marchex on Comparably
Candidates By Department
All Industries | 38% | |
|---|---|---|
Engineering | 21% | |
Product | 13% | |
Marketing | 8% | |
IT | 8% | |
Other | 12% |
Candidates By Location
Seattle | 58% | |
|---|---|---|
Austin | 4% | |
Sammamish | 4% | |
Beaverton | 4% | |
Coon Valley | 4% | |
Other | 25% |
Frequently Asked Questions regarding Marchex
What is Marchex address?
Marchex location is at 520 Pike Street
What is Marchex eNPS?
The eNPS for Marchex is -42
What is Marchex revenue?
Marchex revenue is $90M
What is the salary for Senior Marketing Manager in Marchex?
Senior Marketing Manager average salary in the US is 109k
What are the salaries in the HR in Marchex?
The average salaries for HR in Marchex is 91k
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