Mary Kay Employee Reviews
Out of 329 Mary Kay employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping Mary Kay improve their work culture. The Customer Support team, with 91% positive reviews, reports the best experience at Mary Kay compared to all other departments at the company. The Operations team offered the most constructive feedback, with 20% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Terrible management, lack of communication. Favoritism.
Review from Operations Dept
Admitting that you won't make money.
Leadership and willingness to update their way of doing business
Review from Sales Dept
Being realistic and supporting the team
Review from Sales Dept
Training people live that are in different states
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
They paid much lower than similar positions at competitors
Review from Sales Dept
All bonuses were withheld for the year.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Management would play workers against each other.
Review from Operations Dept
What needs to change to make the company culture better?
Management from directors, supervisors, coordinator and training. Most of the time you have to train yourself.
Review from Operations Dept
Just stay relevant and stop getting stuck in the past
Review from Sales Dept
Better work/life management. Understaffing leads to very heavy workloads
What would you improve about your company's interview process?
It was super clunky and awkward
Review from Sales Dept
it was completely staged and not genuine.
Review from Sales Dept
What's going wrong and how can it be improved?
Make it about HER. Dont just say it
When something goes wrong (after supervisor makes a mistake) they try to find somebody to take responsibility.
Review from Operations Dept
Lack of trust and respect
Review from Sales Dept
Change the leadership to people with skills.
Review from Sales Dept
double standards where a manager preaches one thing and does another
Review from Sales Dept