Mercer Customer Service Manager Salaries in Baltimore, MD | Comparably
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"Mercer is a consulting firm that provides human resource, investment banking and financial advisory services." read more
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Mercer Customer Service Manager Salaries in Baltimore, MD

The average Mercer Customer Service Manager in Baltimore, MD earns an estimated $130,352 annually, which includes an estimated base salary of $116,019 with a $14,333 bonus. Mercer's Customer Service Manager compensation is $60,057 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Mercer in Baltimore, MD can range from $115,000 - $150,000.

In Baltimore, MD, The Customer Support Department at Mercer earns $152 more on average than the Legal Department.

Last updated 5 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$130,352
Average Compensation
$116,019
avg. base
$14,333
avg. bonus

Customer Service Manager Salaries at Mercer

In Baltimore, MD, Customer Service Managers earn $47 more than Customer Service Managers.

Customer Service Manager
$130k*
Technical Support
$60k*
CS Rep
$55k*
* estimated salary

Compensation at Mercer by Department

In Baltimore, MD, The Customer Support Department averages $152 more than the Legal Department, and $30,974 less than the Sales Department

Sales
$162,778 Avg. total comp.
+$31k
Customer Support
$131,804 Avg. total comp.
Legal
$131,652 Avg. total comp.
-$152

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Mercer reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to Mercer reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at Mercer Rate Their Compensation

The majority of Customer Service Managers at Mercer believe they're compensated fairly. 75% of Customer Service Managers at Mercer say they receive annual bonuses, and the majority (61%) are satisfied with their benefits. See more compensation ratings at Mercer

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