Mercer Employee Reviews
Out of 116 Mercer employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Mercer improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They're transparent, they care about their employees and they stand by their policies, name and brand.
Intellgent forward thinking and collborative
Our CEO Martine Ferland is smart, dynamic and engaged across many levels at our company. She's approachable and her energy is motivating.
It's a great team to work with.
International team has great leadership
What does the leadership team need to get better at?
Transparency on what's happening with our industry (skills shifting, our work being disrupted by AI, etc.)
Retaining talent, make a commitment to keeping jobs locally, review the salaries and make them competitive.
Honesty, transparency, inclusion, communication, trust
Communication, style of leadership, relationship and stakeholder management
Providing better training to new employees
What is the best part about your compensation package?
The annual bonus has been good so far
Health care and pension is good
401k match at 7% is generous
Days off and benefits are good
variable compensation formula is fair
Why do you feel undervalued and what would make you feel better about your compensation?
I was the only female analyst and paid thousands of dollars less than the males
A lot of work and not a lot of support
Salary increases lag inflation. No transparency around pay and bonus.
People who stay at Mercer continue to earn below market value. My comp hasn't changed in the 6+ years I've worked there while my job and responsibilities have expanded considerably. Formula's and pay ranges are not retention tools. We loose folks who've been there awhile due to better pay elsewhere.
I feel very undervalued to be honest, and will be leaving the company. Mercer is a billion dollar company. But they don't mind their employees having to eat ramen noodles at the end of the month because their minimal living wage does not cover the increasing costs of every day living.
What are some of the best things about your team?
Hardworking colleagues, flexible schedule, understanding
Friendly helpful and knowledgeable people
Diversity of experience working in industry
Expe Rienced workers are very helpful
We have become a family.
What do your coworkers need to improve and how could you work together better?
More transparency, more sharing information.
Really lack collaboration skills and need to lear to openly work together across siloes
Stop time wasting and chit chats.
The quality of employees is not very good at Mercer's shared service center. They should undertake more development trainings to develop their personal and soft skills to able to interact and communicate effectively. Also the level of work ethic and professionalism is not upto the mark.
What is most positive about the culture and environment at your company?
Good ethics. No drama. Understanding supervisors.
the people and the talent they bring to the table.
People are kind and generous
The people are really nice
They embraced working from home at the start of the pandemic.
What needs to change to make the company culture better?
There's an overarching sense of a lack of authenticity in leadership. Leadership steps on their messaging all the time.
Treat people honestly and fair
What did you like most about the interview process?
It had a case study which was interesting
The interview itself was fairly straightforward.
That they understood my situation and still hired me.
Friendly interview without any stress
360 degree interview with senior members, with peers and with junior members of the team
What would you improve about your company's interview process?
Must be clear about roles and be serious about supporting them.
More structured with objective evaluation and a step by step multi-stage process to assess an individual holistically, specially for niche roles
What makes you most happy at work?
The people I work with
The people. The work is challenging and always changing. It requires you to think, experiment and deliver.
The coworkers support and care
I have a few colleagues who are very supportive and very good at their roles.
Being able to work from home
What's going wrong and how can it be improved?
There aren't any Outlook reviews of Mercer yet.
Be the first to contribute a review.
What do you like best about your company?
colleagues, flexible work schedule, limited travel
What would you most like to see improved at your company?
Compensation, benefits. Align incentives with desired behavior
compensation