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Mercer Company Culture
Mercer Culture
This score is derived from employee ratings & reviews3.6/5
Mercer's Overall Culture is rated C+
Top Rated Culture Dimensions
CEO Rating
BTeam
BDiversity
B-Environment
B-Leadership
B-Mercer CEO
Top 25%Top 25% of Similar Size Companies on Comparably
Martine Ferland
73 /100
See More
Diversity at Mercer
Top 40%Top 40% of Similar Size Companies on Comparably
B-
Diverse employees at Mercer have rated Office Culture, CEO Rating, and Leadership as the highest categories they have scored
Women at Mercer
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-
Women at Mercer have rated Team, Compensation, and Outlook as the highest categories they have scored
Mercer eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
-2
Mercer employees are -2% more likely to recommend Mercer as a great place to work
| 35% | Promoters |
|---|---|
| 28% | Passives |
| 37% | Detractors |
Working at Mercer
Working at Mercer is rated average by 236 employees, across various culture dimensions. Mercer employees are most satisfied about CEO Rating, Team, and Environment categories, putting Mercer’s culture in the Top 50% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in New York. See below in detail how working at Mercer was rated by employees.
Overall Company Culture at Mercer
C+
Overall Company Culture at Mercer is rated C+
Last updated 2 months ago
Top
50%
Mercer ranks in the Top 50% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Mercer Employee Reviews
Out of 116 Mercer employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Mercer improve their work culture.
| Positive Reviews | 69% |
|---|---|
| Constructive Feedback | 31% |
Positive Reviews From Mercer Employees
- What is the best part about your compensation package?The annual bonus has been good so far
- What did you like most about the interview process?It had a case study which was interesting
- What makes you most happy at work?The people I work with
Constructive Feedback From Mercer Employees
- What does the leadership team need to get better at?Transparency on what's happening with our industry (skills shifting, our work being disrupted by AI, etc.)
- Why do you feel undervalued and what would make you feel better about your compensation?I was the only female analyst and paid thousands of dollars less than the males
- Why do you feel undervalued and what would make you feel better about your compensation?A lot of work and not a lot of support
Mercer Company Information
Mercer Company Overview
"Mercer is a consulting firm that provides human resource, investment banking and financial advisory services."
Mercer was founded in 1945 and its current CEO is Martine Ferland. Since its inception 81 years ago, Mercer has grown to 29957 employees.
Mercer Mission, Vision & Values
Mercer Mission & Values
We work with our clients as partners and with each other as a team.
Mercer Vision Statement
At Mercer, our purpose is to make a positive difference in people's lives by helping advance their health, wealth and careers. We do this by living within our carefully structured Mercer house, where our daily values support our strategic imperatives, which in turn support our overarching mission and purpose.
| Headquarter | 1166 Avenue of the Americas New York City, NY 10036 United States of America |
|---|---|
| Website | www.mercer.com/ |
| Founding Date | 1945 |
| Tel | 1-212-345-7000 |
| Company Status | Private |
| Jobs | www.mercer.com/careers.html |
Mercer Competitors
Mercer competitors include Reflektive, Accenture, Aon Hewitt, and Capco. Mercer ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Mercer compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Mercer Employees
Mercer has 29957 employees. 236 employees at Mercer have reviewed Mercer across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.
Overall, the 236 Mercer employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Mercer are not very pleased with their total compensation at Mercer, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Mercer are generally satisfied with their team. 236 Participants grade the quality of their coworkers a B. The majority believe the meetings at Mercer are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Mercer believe the environment at Mercer is positive. Most Participants believe the pace of work at Mercer is comfortably fast. About 52% of the employees at Mercer work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Mercer are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Mercer employees generally work 9.3 hrs a day
Work Hours
A Day in the Life
Employees at Mercer report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Mercer have 2 meetings
Meetings
A Day in the Life
80% of Mercer employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Mercer employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
75% of Mercer employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Mercer employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
75% of Mercer employees call their work environment positive
Environment
Joining Mercer - Employee Onboarding
The prevailing opinion from Comparably users in New York about their company is that it was very prepared on their first day. New York employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Mercer KPIs and OKRs
Employees’ understanding of Mercer's KPIs and OKRs is essential for its success. Out of 10 Mercer employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Mercer CEO & Leadership
Mercer CEO - Martine Ferland
73 /100
Mercer’s CEO Martine Ferland started in this role in 2019. Martine’s approval rate is in the Top 25% of all CEOs of similar-sized companies on Comparably, and in the Top 30% compared to the CEOs of all other companies in New York. Mercer’s CEO is highly regarded especially by employees in the Finance department, employees with 6 to 10 Years experience, and employees with the company for 5 to 10 Years. However, employees with the company for Over 10 Years, Caucasian employees, and employees with Over 10 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to Mercer’s competitors, Martine Ferland ranks right above Aon Hewitt CEO Kristi Savacool. Under Ferland’s leadership, Mercer employee respondents are most happy about their Team and the company’s Environment. Professional Development and Gender are two areas, according to respondents, where Mercer could stand to see real improvement.
Mercer Leadership
The Mercer Executive Team is rated a “C+” and led by CEO Martine Ferland, Global COO, Retirement, Health & Benefits Business Katie Stein, and CFO and Business Operations Leader, Mercer Services Diane ONeill
Martine Ferland CEO / President
Martine Ferland serves as the CEO / President of Mercer.
Katie Stein Global COO, Retirement, Health & Benefits Business
Katie Stein serves as the Global COO, Retirement, Health & Benefits Business for Mercer. Katie started at Mercer in... read more
Diane ONeill CFO and Business Operations Leader, Mercer Services
Diane ONeill serves as the CFO and Business Operations Leader, Mercer Services for Mercer. Diane started at Mercer in... read more
Chase Zaputil Chief Sales Officer, North America
Chase Zaputil serves as the Chief Sales Officer, North America for Mercer. Chase started at Mercer in November of 2017.... read more
Amy Scissons Chief Marketing Officer | International Region
Amy Scissons serves as the Chief Marketing Officer | International Region for Mercer. Amy started at Mercer in November... read more
Missy DeAngelis Partner, Chief Engagement and Marketing Officer Multinational Client Group
Missy DeAngelis serves as the Partner, Chief Engagement and Marketing Officer Multinational Client Group for Mercer.... read more
Jeanniey Mullen Global Chief Marketing Officer
Jeanniey Mullen serves as the Global Chief Marketing Officer for Mercer. Jeanniey started at Mercer in April of 2017.... read more
Steve Faigen Chief Marketing Officer, North America
steve faigen serves as the Chief Marketing Officer, North America for Mercer. steve started at Mercer in January of... read more
Mercer Salaries
How much does Mercer pay?
How much do people at Mercer get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Mercer is $124,988, or $60 per hour, while the estimated median salary is $121,505, or $58 per hour.
At Mercer, the highest paid job is a Director of Sales at $235,048 annually and the lowest is an Admin Assistant at $56,345 annually. Average Mercer salaries by department include: Engineering at $137,959, Operations at $120,843, Business Development at $160,956, and HR at $124,403. Half of Mercer salaries are above $121,505.
88 employees at Mercer rank their Compensation in the Bottom 45% of similar sized companies in the US (based on 278 ratings) while 83 employees at Mercer rank their Perks And Benefits in the Bottom 40% of similar sized companies in the US (based on 92 ratings).
Salaries contributed from Mercer employees include job titles like Director of Engineering, Senior Developer, Senior Product Manager, and Business Analyst. Comparably data has a total of 16 salary records from Mercer employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $78k | $78k | 1st Percentile |
17th Percentile $99k | $99k | 17th Percentile |
33rd Percentile $121k | $121k | 33rd Percentile |
50th Percentile $171k | $171k | 50th Percentile |
67th Percentile $212k | $212k | 67th Percentile |
83rd Percentile $265k | $265k | 83rd Percentile |
100th Percentile $272k | $272k | 100th Percentile |
$124,988*
Average Compensation
$121,505*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Mercer Salaries by City
- New York
- Chicago
- Minneapolis
- Bridgeport, CT
- Phoenix
- San Francisco
- Des Moines, IA
- Ames, IA
- Dallas
- Fort Worth, TX
- Boston
- Elizabethtown, KY
Mercer Salaries by Department
Diversity & Inclusion at Mercer
Diverse employees at Mercer score the company 68/100 across various culture categories, placing Mercer in the Top 40% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Mercer across various culture dimensions.
Mercer deploys a multidisciplinary approach to diversity and inclusion with experts in talent management, analytics, reward, health and diversity and inclusion of course, to create a holistic, long-term and integrated solution
Ranked Culture the Highest
Ranked Culture the Lowest
Mercer Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Mercer PTO
Mercer's PTO and Vacation policy typically gives 20-30 days off a year with 0% of employees expected to be work free while out of office. Paid Time Off is Mercer's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Mercer's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Mercer Careers
Mercer Jobs
No Recent Jobs found for Mercer on Comparably
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H1B Visa
In 2019, Mercer applied for 30 H1B visas. Of the work permits applied for, 90% were approved, 3% certified-withdrawn, and 7% withdrawn.
An in-depth look at ‘Certified-withdrawn’ H1B applications at Mercer unveil that 2 approved work permit applications were withdrawn before the employee’s start date, and one was withdrawn by Mercer after the employee’s start date.
Work Permit Application Outcome
Mercer has a total of 29957 employees
30
Total Applied
H1B Applications Outcome
- 90% Granted (27 out of 30)
- 0% Denied ( out of 30)
- 7% Withdrawn Application was withdrawn by the employer before approval/rejection (2 out of 30)
- 3% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 30)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Mercer Know You Want To Work There
Overview of Candidates Interested in Mercer on Comparably
Candidates By Department
All Industries | 59% | |
|---|---|---|
Marketing | 9% | |
IT | 7% | |
Product | 4% | |
Operations | 4% | |
Other | 17% |
Candidates By Location
New York City | 69% | |
|---|---|---|
Dallas | 4% | |
San Francisco | 2% | |
West Hempstead | 2% | |
Nashville | 2% | |
Other | 22% |
Frequently Asked Questions regarding Mercer
What is Mercer address?
Mercer location is at 1166 Avenue of the Americas
Who is the CEO of Mercer?
Mercer CEO is Martine Ferland, their score by employees is 73
What is Mercer eNPS?
The eNPS for Mercer is -2
What is the salary for Brand Manager in Mercer?
Brand Manager average salary in the US is 114k
What are the salaries in the Customer Support in Mercer?
The average salaries for Customer Support in Mercer is 128k
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