Mercer Customer Success Manager Salaries in Baltimore, MD | Comparably
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"Mercer is a consulting firm that provides human resource, investment banking and financial advisory services." read more
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Mercer Customer Success Manager Salaries in Baltimore, MD

The average Mercer Customer Success Manager in Baltimore, MD earns an estimated $56,498 annually, which includes an estimated base salary of $52,898 with a $3,600 bonus. Mercer's Customer Success Manager compensation is $4,709 more than the US average for a Customer Success Manager. Customer Success Manager salaries at Mercer in Baltimore, MD can range from $30,800 - $77,000.

In Baltimore, MD, The Customer Support Department at Mercer earns $152 more on average than the Legal Department.

Last updated 5 months ago.

$13k
$23k
$32k
$41k
$12.04M
$56,498
Average Compensation
$52,898
avg. base
$3,600
avg. bonus

Customer Success Manager Salaries at Mercer

In Baltimore, MD, Customer Success Managers earn $1,379 more than CS Reps, and $3,047 less than Technical Supports.

Customer Service Manager
$130k*
Technical Support
$60k*
CS Rep
$55k*
* estimated salary

Compensation at Mercer by Department

In Baltimore, MD, The Customer Support Department averages $152 more than the Legal Department, and $30,974 less than the Sales Department

Sales
$162,778 Avg. total comp.
+$31k
Customer Support
$131,804 Avg. total comp.
Legal
$131,652 Avg. total comp.
-$152

Customer Success Manager Compensation by Gender (All Companies)

The average female Customer Success Manager at companies similar size to Mercer reported making $42,803, while the average male Customer Success Manager at similar sized companies reported making $51,559.

Customer Success Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Success Manager at companies similar size to Mercer reported making $68,667, while the average African American/Black Customer Success Manager at similar sized companies reported making $38,012.

How Customer Success Managers at Mercer Rate Their Compensation

The majority of Customer Success Managers at Mercer believe they're compensated fairly. 75% of Customer Success Managers at Mercer say they receive annual bonuses, and the majority (61%) are satisfied with their benefits. See more compensation ratings at Mercer

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