Merck Customer Success Manager Salaries in Baltimore, MD | Comparably
Merck Claimed Company
At Merck, known as MSD outside of the United States and Canada, we are unified around our purpose: We use the power of leading-edge science to save and improve lives around the world. For more than 130 years, we have brought hope to humanity through the development of important medicines and vaccines. We aspire to be the premier research-intensive biopharmaceutical company in the world – and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We foster a diverse and inclusive global workforce and operate responsibly every day to enable a safe, sustainable and healthy future for all people and communities. read more
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Merck Customer Success Manager Salaries in Baltimore, MD

The average Merck Customer Success Manager in Baltimore, MD earns an estimated $56,391 annually, which includes an estimated base salary of $52,791 with a $3,600 bonus. Merck's Customer Success Manager compensation is $4,603 more than the US average for a Customer Success Manager. Customer Success Manager salaries at Merck in Baltimore, MD can range from $30,800 - $77,000.

In Baltimore, MD, The Customer Support Department at Merck earns $12,667 more on average than the Marketing Department.

Last updated a year ago.

$13k
$23k
$32k
$41k
$12.04M
$56,391
Average Compensation
$52,791
avg. base
$3,600
avg. bonus

Customer Success Manager Salaries at Merck

In Baltimore, MD, Customer Success Managers earn $1,422 more than CS Reps, and $3,007 less than Technical Supports.

Customer Service Manager
$130k*
Technical Support
$59k*
CS Rep
$55k*
* estimated salary

Compensation at Merck by Department

In Baltimore, MD, The Customer Support Department averages $12,667 more than the Marketing Department, and $820 less than the Legal Department

Legal
$132,346 Avg. total comp.
+$820
Customer Support
$131,526 Avg. total comp.
Marketing
$118,859 Avg. total comp.
-$13k

Customer Success Manager Compensation by Gender (All Companies)

The average female Customer Success Manager at companies similar size to Merck reported making $42,803, while the average male Customer Success Manager at similar sized companies reported making $51,559.

Customer Success Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Success Manager at companies similar size to Merck reported making $68,667, while the average African American/Black Customer Success Manager at similar sized companies reported making $38,012.

How Customer Success Managers at Merck Rate Their Compensation

The majority of Customer Success Managers at Merck believe they're compensated fairly. 83% of Customer Success Managers at Merck say they receive annual bonuses, and the vast majority (78%) are satisfied with their benefits. See more compensation ratings at Merck

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