Merck Senior Customer Service Manager Salaries in Wilmington, DE | Comparably
Merck Claimed Company
At Merck, known as MSD outside of the United States and Canada, we are unified around our purpose: We use the power of leading-edge science to save and improve lives around the world. For more than 130 years, we have brought hope to humanity through the development of important medicines and vaccines. We aspire to be the premier research-intensive biopharmaceutical company in the world – and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We foster a diverse and inclusive global workforce and operate responsibly every day to enable a safe, sustainable and healthy future for all people and communities. read more
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Merck Senior Customer Service Manager Salaries in Wilmington, DE

The average Merck Senior Customer Service Manager in Wilmington, DE earns an estimated $99,635 annually, which includes an estimated base salary of $85,260 with a $14,375 bonus. Merck's Senior Customer Service Manager compensation is $29,340 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Merck in Wilmington, DE can range from $64,800 - $142,000.

In Wilmington, DE, The Customer Support Department at Merck earns $2,697 more on average than the Operations Department.

Last updated 9 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$99,635
Average Compensation
$85,260
avg. base
$14,375
avg. bonus

Senior Customer Service Manager Salaries at Merck

In Wilmington, DE, Senior Customer Service Managers earn $6,352 more than Customer Service Managers.

Customer Service Manager
$93k*
CS Rep
$63k*
Technical Support
$60k*
* estimated salary

Compensation at Merck by Department

In Wilmington, DE, The Customer Support Department averages $2,697 more than the Operations Department, and $1,134 less than the Legal Department

Legal
$136,968 Avg. total comp.
+$1k
Customer Support
$135,834 Avg. total comp.
Operations
$133,137 Avg. total comp.
-$3k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Merck reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to Merck reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at Merck Rate Their Compensation

The majority of Senior Customer Service Managers at Merck believe they're compensated fairly. 83% of Senior Customer Service Managers at Merck say they receive annual bonuses, and the vast majority (78%) are satisfied with their benefits. See more compensation ratings at Merck

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