Mercy Hospital Employee Reviews
Out of 477 Mercy Hospital employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping Mercy Hospital improve their work culture. The Admin team, with 82% positive reviews, reports the best experience at Mercy Hospital compared to all other departments at the company. The HR team offered the most constructive feedback, with 33% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Communication Direct communication from the administration to hospital department employees. Vague wording via managers deliberately reflects a lack of care.
Initiate direct communication with hospital employees. If hospital departments are measured on productivity, then administration must share their productivity objectively. Non-clinical administration should not outnumber clinical administration.
Everything they are awful they use you until your wore out and then fire you
Communicate better with their employees
Review from Customer Support Dept
communication and transparency, being honest and fair to all
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Working understaffed for an entire year is exhausting. I want direct communication with the administration about the hospital hiring freeze. I know the hospital needs more support based on everyday experiences, but the administration determines if the department can hire more staff.
Again it's PTO time and not very good insurance plans. This is compared to other jobs I've held in this field.
Benefits were subpar. Nondirectors / nonclinical have to use PTO for any holidays.
I believe all employees under leadership level need to be paid more money.
A raise would be nice and stop lying about being topped out. I get emails offering me jobs at Mercy for $10 per hour more
What do your coworkers need to improve and how could you work together better?
Better training and less turnover
Better training. New leadership. Better work flow
Most people don't have good work ethic and only give 20% from what I see and I believe that's due to having no reason to improve because no matter how much they give...they will never have any consequences for poor work ethic and attendance.
communication talk to each other not about each other
Focus more on work and less on unrelated topics
Review from Operations Dept
What needs to change to make the company culture better?
Adequate staffing, improved communication, and not through management
Diversity, and team building. Instead of running to put a coworker down help them. This is a catholic hospital and my coworkers cuss like sailors.
Revamp leadership to executives with integrity
Better pay/benefits. Better training. Management needs training. More focus on patient care and less on collecting money.
Review from HR Dept
Better management who actually knows whats going on.
What would you improve about your company's interview process?
Be honest to nurses about high patient loads of high acuity patients
Review from Operations Dept
Way too easy. Fix it
Review from Operations Dept
There seems to be a communication breakdown between the individual departments knowing specific people who have applied for positions but applications not being sent to them.
Review from Finance Dept
What's going wrong and how can it be improved?
Starts with the leader, staffing, and acuity
Mercy has changed. It's not about the patient anymore. It's about the money.
Manager. Work flow. Back stabbing
Keep nurse to patient ratio at 5 to 1 at most. Lower ratio with high acquire patients.
Review from Operations Dept
It can be improved by transferring staff in eliminated positions into another position. Rather than firing them. This happens too frequently and Mercy is not a stable place to work. Stop the Firing Squad.
Review from Admin Dept
What would you most like to see improved at your company?
keeping every body on time to get the job done on time.
They grossly under compensate us compared to the market
The amount of money that we are paid for our services