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Mercy Hospital Claimed Company
Mercy, named one of the top five large U.S. health systems for four consecutive years (2016 to 2019) by IBM Watson Health, serves millions annually. read more
Mercy Hospital Company Culture
Mercy Hospital Culture
This score is derived from employee ratings & reviews3.0/5
Mercy Hospital's Overall Culture is rated C-
Top Rated Culture Dimensions
Professional Development
B+Gender
BOffice Culture
BDiversity
C+Environment
C+Mercy Hospital CEO
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Lynn Britton
61 /100
See More
Diversity at Mercy Hospital
Top 50%Top 50% of Similar Size Companies on Comparably
C+
Diverse employees at Mercy Hospital have rated Team, Environment, and Office Culture as the highest categories they have scored
Women at Mercy Hospital
Top 35%Top 35% of Similar Size Companies on Comparably
B
Women at Mercy Hospital have rated Team, Work Culture, and Environment as the highest categories they have scored
Mercy Hospital eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Recommend to a Friend?
-16
Mercy Hospital employees are -16% more likely to recommend Mercy Hospital as a great place to work
| 34% | Promoters |
|---|---|
| 16% | Passives |
| 50% | Detractors |
Working at Mercy Hospital
Working at Mercy Hospital is rated below average by 442 employees, across various culture dimensions. Mercy Hospital employees rate Professional Development highest among all categories, and think that CEO Rating and Compensation have the most room for improvement, putting Mercy Hospital’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in Saint Louis, MO. See below in detail how working at Mercy Hospital was rated by employees.
Overall Company Culture at Mercy Hospital
C-
Overall Company Culture at Mercy Hospital is rated C-
Last updated a month ago
Bottom
35%
Mercy Hospital ranks in the Bottom 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Mercy Hospital Employee Reviews
Out of 477 Mercy Hospital employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping Mercy Hospital improve their work culture.
| Positive Reviews | 72% |
|---|---|
| Constructive Feedback | 28% |
Positive Reviews From Mercy Hospital Employees
- What did you like most about the interview process?Elsa, it was amazing and caring. She made sure you knew you were valued and she was excited to have me on the team and you can look at my evaluations the last two managers because I got above exceeding expectations but after they left, it did not matter.
- What is the best part about your compensation package?Great care and even better physicians
- What do you like best about the leadership team?They genuinely listen and want you to be happy at mercy for a long time
Constructive Feedback From Mercy Hospital Employees
- What needs to change to make the company culture better?Adequate staffing, improved communication, and not through management
- Why do you feel undervalued and what would make you feel better about your compensation?Working understaffed for an entire year is exhausting. I want direct communication with the administration about the hospital hiring freeze. I know the hospital needs more support based on everyday experiences, but the administration determines if the department can hire more staff.
- What does the leadership team need to get better at?Communication Direct communication from the administration to hospital department employees. Vague wording via managers deliberately reflects a lack of care.
Mercy Hospital Company Information
Mercy Hospital Company Overview
Mercy, named one of the top five large U.S. health systems for four consecutive years (2016 to 2019) by IBM Watson Health, serves millions annually.
Mercy Hospital was founded in 1986 and its current CEO is Lynn Britton. Since its inception 40 years ago, Mercy Hospital has grown to 50000 employees.
Mercy Hospital Mission, Vision & Values
Mercy Hospital Mission Statement
As the Sisters of Mercy before us, we bring to life the healing ministry of Jesus through our compassionate care and exceptional service.
Mercy Hospital Vision Statement
We are the people of Mercy Health Ministry. Together, we are pioneering a new model of care. We will relentlessly pursue our goal to get health care right. Everywhere and every way that Mercy serves, we will deliver a transformative health experience.
Mercy Hospital Values
- Dignity
- Excellence
- Justice
- Service
- Stewardship
| Headquarter | 14528 S Outer Forty Rd Chesterfield, MO 63017 United States of America |
|---|---|
| Website | www.mercy.net |
| Founding Date | 1986 |
| Tel | +1-580-623-7211 |
| Company Status | Private |
| Jobs | careers.mercy.net/ |
| Social Sites |
Mercy Hospital Competitors
Mercy Hospital competitors include BJC HealthCare and SSM Healthcare. Mercy Hospital ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Mercy Hospital compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Mercy: Worthy of the Name
Mercy Nurse Donna Frazier - Chief Nursing Officer
High Performing Ministry
Mercy Nurse Saretta Lester
Mercy Nurse Laura Borgmeyer
Mercy Nurse Jim Igoe
Mercy Nurse Amy Clayton
Culture Video
Mercy Hospital Employees
Mercy Hospital has 50000 employees. 442 employees at Mercy Hospital have reviewed Mercy Hospital across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 442 Mercy Hospital employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Mercy Hospital are not very pleased with their total compensation at Mercy Hospital, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Mercy Hospital are generally satisfied with their team. 442 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Mercy Hospital are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Mercy Hospital believe the environment at Mercy Hospital is positive. Most Participants believe the pace of work at Mercy Hospital is comfortably fast. About 49% of the employees at Mercy Hospital work 8 hours or less, while 15% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Mercy Hospital are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Mercy Hospital employees generally work 9.8 hrs a day
Work Hours
A Day in the Life
Employees at Mercy Hospital report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Mercy Hospital have 0 meetings
Meetings
A Day in the Life
82% of Mercy Hospital employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Mercy Hospital employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
67% of Mercy Hospital employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Mercy Hospital employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
61% of Mercy Hospital employees call their work environment positive
Environment
Joining Mercy Hospital - Employee Onboarding
The prevailing opinion from employees about joining Mercy Hospital is that the company was prepared on their first day. Mercy Hospital employees concluded that their overall onboarding experience was positive. 67% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Mercy Hospital KPIs and OKRs
At Mercy Hospital 33% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Mercy Hospital's KPIs and OKRs is essential for its success. Out of 13 Mercy Hospital employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 9 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Mercy Hospital CEO & Leadership
Mercy Hospital CEO - Lynn Britton
61 /100
Lynn’s approval rate is lower compared to CEOs at similar sized companies, putting Lynn in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Bottom 30% compared to CEOs of all other companies in Saint Louis, MO. Lynn Britton’s employees rank Mercy Hospital in the Top 20% for Professional Development, in the Top 35% for Office Culture, and in the Top 50% for Environment. Britton is generally unpopular with Mercy Hospital employees, but ranks especially low with employees identified with Other ethnicities, and by employees in the Operations department and employees with 6 to 10 Years experience. However, employees with Entry Level experience have a slightly more favorable view of the CEO.
Mercy Hospital Leadership
The Mercy Hospital Executive Team is rated a “C-” and led by CEO Lynn Britton, Regional President of West Communities Diana Smalley, and COO Scott Kashman
Lynn Britton CEO / President
Lynn Britton serves as the CEO / President of Mercy Hospital.
Diana Smalley Regional President of West Communities
Ms. Diana Smalley, also known as Di, serves as the Regional President of West Communities at Mercy Hospital St. Louis... read more
Scott Kashman COO
Scott Kashman serves as the COO of Mercy Hospital.
Jerry Mashburn CFO
Jerry Mashburn serves as the CFO of Mercy Hospital.
Penny Kryza Sr. Director Patient Care
Penny Kryza serves as the Sr. Director Patient Care of Mercy Hospital.
Miriam Hernandez Executive Secretary to CNO at Mercy Hospital
Miriam Hernandez serves as the Executive Secretary to CNO at Mercy Hospital of Mercy Hospital. Miriam started at Mercy... read more
Toby Bethea Vice President for Development
Toby Bethea serves as the Vice President for Development of Mercy Hospital. Toby started at Mercy Hospital in Jan of... read more
Bruce Czarnik Director, Heart Failure
Bruce Czarnik serves as the Director, Heart Failure of Mercy Hospital. Bruce started at Mercy Hospital in Jul of 2015.... read more
Bette Neville Vice President & CNO
Bette Neville serves as the Vice President & CNO of Mercy Hospital. Bette started at Mercy Hospital in Jul of 2012.... read more
Mercy Hospital Salaries
How much does Mercy Hospital pay?
How much do people at Mercy Hospital get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Mercy Hospital is $141,242, or $67 per hour, while the estimated median salary is $143,673, or $69 per hour.
At Mercy Hospital, the highest paid job is a Director of Sales at $232,783 annually and the lowest is an Admin Assistant at $33,000 annually. Average Mercy Hospital salaries by department include: Legal at $156,112, IT at $97,574, HR at $125,866, and Finance at $90,092. Half of Mercy Hospital salaries are above $143,673.
202 employees at Mercy Hospital rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 610 ratings) while 191 employees at Mercy Hospital rank their Perks And Benefits in the Bottom 45% of similar sized companies in the US (based on 202 ratings).
Salaries contributed from Mercy Hospital employees include job titles like Admin Assistant, Collections Manager, Customer Service Manager, and Project Manager. Comparably data has a total of 5 salary records from Mercy Hospital employees.
Last updated 2 months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $69k | $69k | 1st Percentile |
17th Percentile $105k | $105k | 17th Percentile |
33rd Percentile $133k | $133k | 33rd Percentile |
50th Percentile $189k | $189k | 50th Percentile |
67th Percentile $246k | $246k | 67th Percentile |
83rd Percentile $277k | $277k | 83rd Percentile |
100th Percentile $297k | $297k | 100th Percentile |
$141,242*
Average Compensation
$143,673*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Mercy Hospital Salaries by City
Mercy Hospital Salaries by Department
Diversity & Inclusion at Mercy Hospital
Diverse employees at Mercy Hospital score the company 66/100 across various culture categories, placing Mercy Hospital in the Top 50% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Mercy Hospital across various culture dimensions.
At Mercy Health, diversity and inclusion are important pillars of our ministry. Our Values of Compassion, Excellence, Human Dignity, Justice, Sacredness of Life and Service guide us as we build an inclusive ministry supporting the diversity of our patients, visitors, employees, business partners and communities.,,
Ranked Culture the Highest
Ranked Culture the Lowest
Mercy Hospital Perks & Benefits
Mercy’s benefits program is designed to support your personal health and well-being, offer market-competitive coverage and fulfill our call to be responsible stewards of Mercy’s resources. Both full-time and part-time co-workers are eligible for a variety of benefits. To learn more, please visit https://careers.mercy.net/mercy-benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
Office Perks
- Legal Assistance
Mercy Hospital PTO
Mercy Hospital's PTO and Vacation policy typically gives 15-20 days off a year with 78% of employees expected to be work free while out of office. Paid Time Off is Mercy Hospital's 2nd most important benefit besides Healthcare when ranked by employees, with 25% of employees saying it is the most important benefit. Mercy Hospital's benefits and PTO Package averages to represent a $2500+ cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Mercy Hospital Careers
Mercy Hospital Jobs
No Recent Jobs found for Mercy Hospital on Comparably
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H1B Visa
In 2019, Mercy Hospital applied for 3 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
Mercy Hospital has a total of 50000 employees
3
Total Applied
H1B Applications Outcome
- 100% Granted (3 out of 3)
- 0% Denied ( out of 3)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 3)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 3)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Mercy Hospital Know You Want To Work There
Overview of Candidates Interested in Mercy Hospital on Comparably
Candidates By Department
All Industries | 67% | |
|---|---|---|
Business Development | 17% | |
Customer Support | 17% |
Candidates By Location
Cape Elizabeth | 17% | |
|---|---|---|
Trenton | 17% | |
Saint Louis | 17% | |
Fort Worth | 17% | |
Los Angeles | 17% | |
Other | 17% |
Frequently Asked Questions regarding Mercy Hospital
What is Mercy Hospital address?
Mercy Hospital location is at 14528 S Outer Forty Rd
Who is the CEO of Mercy Hospital?
Mercy Hospital CEO is Lynn Britton, their score by employees is 61
What is Mercy Hospital eNPS?
The eNPS for Mercy Hospital is -16
What is the salary for Customer Service Manager in Mercy Hospital?
Customer Service Manager average salary in the US is 60k
What are the salaries in the Marketing in Mercy Hospital?
The average salaries for Marketing in Mercy Hospital is 133k
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