Micro Center Employee Reviews
Out of 883 Micro Center employee reviews, 87% were positive. The remaining 13% were constructive reviews with the goal of helping Micro Center improve their work culture.
Briefly describe your overall experience at your company
Review from Operations Dept
What do you like best about the leadership team?
I really enjoy how friendly they are, it allows me to feel open towards them.
Review from Sales Dept
They are great human beings, they care about us, for them our opinion matters
Review from Sales Dept
They treat me very well and are accommodating
Review from Operations Dept
communication and availability of resources
Review from Operations Dept
their ability to set an example
Review from Sales Dept
What does the leadership team need to get better at?
The leadership team needs to get better at being on the same page about how disagreements between employees should be handled. And not put cashiers on a higher pedestal than the rest of employees
Review from Sales Dept
The 5090 Launch was terrible. First come first serve created an unsightly camp outside of the building for more than two weeks that put people at risk of illness and injury. Uncool. We need to do a QR code or a raffle or something that prevents a big stinky mass of bodies camping on the building.
Review from Sales Dept
accommodating schedules, stop scheduling people to only close, stop forcing people to come on their off days
Review from Sales Dept
On boarding and communication. I have been with the organization for just over a month and the reality doesn't align with what is taught during the gear onboarding. Instead of learning from best practices I have been thrusted in to situations where I have no reference on how to handle.
Leadership without implementing micromanagement and threats of demotion. I am personally more inspired by leadership by example, and at our store I feel like the management strategy could not be further from that.
Review from Sales Dept
What is the best part about your compensation package?
To be honest, the tuition reimbursement
Review from Sales Dept
Love to be on commission, health benefits are great
Review from Sales Dept
ability for bonus at the end of every quarter
Review from Operations Dept
To me the 401K and Healthcare
Review from Sales Dept
Maybe not the best part but i really like the access perk app.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
BYO and Systems are allowed to sell in general sales and it feels as though I am working to help those departments sell more while struggling to meet my customers per hour metric. They also dont contribute as much to the maintenance of the department even though they sell there too.
Review from Sales Dept
I feel that there are many daily responsibilities from dusting the aisles, grabbing returns, organizing the shelves, and doing downstocking reports especially during truck days that interfere with the main goal of helping customers. Any kind of incentive for completing these would be appreciated.
Review from Sales Dept
If there was a clear statement of compensation growth by length of time in the company.
Review from Operations Dept
I do not like the commission-based pay for service technicians. I think a set, base-pay with spiffs as a bonus would be better
More money is helpful to payoff bills
Review from Sales Dept
What are some of the best things about your team?
We are all alike and can relate with each other, allows us to work stronger as a team and the drive to help each other out if amplified.
Review from Sales Dept
We take care of each other
Review from Sales Dept
Everyone is super nice and helpful.
Review from Operations Dept
pleasant and easy to work with
Review from Operations Dept
teamwork and cooperation, the managers also help
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
it's a hit or miss with some people so i'm fairly neutral about it
Review from Sales Dept
They lack in striking a balance between merchandising and sales.
Review from Sales Dept
What is most positive about the culture and environment at your company?
The teamwork and fun working in a tech store.
Review from Sales Dept
That our opinion really matters and we listen to each other, it's a great place to work with excellent and smart people
Review from Sales Dept
People help each other most of the time. And everyone tends to have a good sense of humor
Review from Operations Dept
the friendship made throughout the company with my peers
Review from Operations Dept
the employees and managers for sure
Review from Sales Dept
What needs to change to make the company culture better?
Actually hold managers accountable for what they do/say with/do associates when nobody is around.
Review from Sales Dept
Pay, training, and customer foot traffic. There is no advertisement. All customers that come in state "I didn't know this place was here"
finding more ways to reward employees outside of sales numbers
I think everyone could pitch in on some busy work more evenly so that sales could also be distributed more evenly
Review from Sales Dept
Please top micromanaging the stores!
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
The people around me, as well as the products.
Review from Sales Dept
1- I like to work on commission, 2- Learn something every day from the interactions with costumers, 3- Research about hardware and solutions, etc
Review from Sales Dept
The people are great that work here
Review from Operations Dept
my leadership team and my employees
Review from Operations Dept
high traffic customer days, and my coworkers
Review from Sales Dept
What's going wrong and how can it be improved?
BYO and Systems selling in General Sales is demotivating and makes it feel like General Sales associates are not needed at times except to maintain the department. Customer handoffs also don't happen as often as they should because I sometimes see a BYO associate sell in General sales with no call.
Review from Sales Dept
Dealing with customers is sometimes draining.
There was a long stretch of time when I loved this job, but after a while it becomes dificult to maintain that enthusiasm, especially when things get in the way of what makes us money. I'm not here to work for free.
Review from Sales Dept
There may be a flow of customers but there are dead periods. This is not something that can be controlled.
Review from Sales Dept
Stop adding non commission tasks to commission sales teams or better compensate them during those times.
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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