Microsoft Claimed Company
Microsoft, a software corporation that develops, manufactures, licenses, supports, and sells a range of software... read more
EMPLOYEE
PARTICIPANTS
3109
TOTAL
RATINGS
44863
...

Microsoft FAQs

Microsoft's Frequently Asked Questions page is a central hub where its customers can always go to with their most common questions. These are the 24 most popular questions Microsoft receives.

Frequently Asked Questions About Microsoft

  • Stay in control of your Wunderlist logins! Check the devices that are currently connected to your Wunderlist account and remove any suspicious active login here.

    View Article
  • General GDPR FAQs What is the GDPR? The GDPR is the European Union’s new data protection law. It replaces the Data Protection Directive ("Directive”), which has been in effect since 1995. While the GDPR preserves many of the principles established in the Directive, it is a much more ambitious law. Among its most notable changes, the GDPR gives individuals greater control over their personal data and imposes many new obligations on organizations that collect, handle, or analyze personal data. When will the GDPR come into effect? The GDPR takes effect on May 25, 2018. Although the GDPR became law in April 2016, given the significant changes some organizations will need to make to align with the regulation, a two-year transition period was included. Who does GDPR apply to? The GDPR applies to companies, government agencies, non-profits, and other organizations that offer goods and services to people in the EU and that collect and analyze data tied to EU residents (personal data). The GDPR applies no matter where personal data is processed and imposes a wide range of requirements on organizations that collect or process personal data, including a requirement to comply with six key principles: Requiring transparency on the handling and use of personal data. Limiting personal data processing to specified, legitimate purposes. Limiting personal data collection and storage to intended purposes. Enabling individuals to correct or request deletion of their personal data. Limiting the storage of personally identifiable data for only as long as necessary for its intended purpose. Ensuring personal data is protected using appropriate security practices. Although the rules differ somewhat, the GDPR applies to organizations that collect and process data for their own purposes ("controllers") as well as to organizations that process data on behalf of others ("processors"). In addition, unlike the current Data Protection Directive, both controllers and processors can be held accountable for failing to comply with GDPR. Does GDPR apply to Wunderlist? To the extent 6Wunderkinder processes EU personal data, yes, GDPR applies to Wunderlist. What is personal data under the GDPR? The definition of personal data is broad under the GDPR. It includes any information relating to an identified or identifiable natural person (‘data subject’). Under the law, an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. If an identifier can be tied to a natural person, it is personal data for purposes of GDPR compliance. What are Processors and Controllers under GDPR? A controller is a natural or legal person, public authority, agency or other body which, alone or jointly with others, determines purposes and means of the processing of personal data. A processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf and under the direction of the controller. Is 6Wunderkinder GmbH (“6Wunderkinder”) a Processor or Controller under GDPR with respect to Wunderlist? 6Wunderkinder makes numerous decisions about the purposes and means of processing personal data we collect directly from Wunderlist users, including how we use the data we collect for our services. For example, 6Wunderkinder determines how data is stored and processed using the service including available data fields (e.g. tasks with due dates, reminders, files and notes) and the purpose and functionality behind the data (e.g. offering push notifications for reminders, synchronizing data between different devices). Therefore, under GDPR Wunderlist is a controller and not a processor of that data. Wunderlist is delivered pursuant to the data protection policies and procedures as a data controller, including: Maintains a Privacy Statement at https://go.microsoft.com/fwlink/?LinkId=521839 that explains to consumers how 6Wunderkinder collects and processes personal information as a data controller; and Maintains appropriate processes to select, contract with, and monitor the data processing activities of vendors that process personal information on behalf of 6Wunderkinder. To the extent you have questions about what this means for your business, we encourage our customers to work with a legally qualified professional to discuss GDPR, how it applies specifically to their organization, and how best to ensure compliance. What are the responsibilities of a Controller? A controller is directly responsible for complying with data protection laws. This includes requirements to: provide notice of processing to the data subject; confirm legitimacy and proportionality for the processing of personal information; assure that disclosures to third parties are made in accordance with appropriate contractual terms and otherwise in compliance with applicable law; establish adequate measures to protect the cross-border transfer of personal information outside the EU; and establish appropriate controls over processors who process personal information on the controller’s behalf, including: assuring processors maintain appropriate security measures, confirming the engagement of sub-processors in compliance with applicable rules, and assuring adequate protections for cross-border transfers. Is Wunderlist GDPR Compliant? Wunderlist is committed to being GDPR compliant when enforcement begins on May 25, 2018. What terms apply to use of Wunderlist? The Wunderlist Terms of Use govern use of free and Pro Wunderlist.? How does 6Wunderkinder comply with Data Subject Rights? 6Wunderkinder honors data subject rights through different means: Data subjects can access, correct, or delete their content via the Wunderlist apps or the Wunderlist website. Data subjects can export their content via the Wunderlist Exporter

    View Article
  • Since joining Microsoft in 2015, we shifted our focus from building Wunderlist to developing To Do. We’ve stopped releasing new features and updates to Wunderlist, and it’s becoming more difficult to maintain the app as it ages. While we’d love to ensure that Wunderlist remains a reliable service in the future, we simply cannot guarantee that it will continue to work as technology continues to advance and new devices and operating systems are introduced.

    View Article
  • Since Wunderlist will shut down on May 6, 2020, we've removed the option to create new accounts. Instead, we recommend using our new app Microsoft To Do. It's built by the team in Berlin and has many of the same features as Wunderlist, including recurring reminders, shared lists, list groups, steps, and file attachments. Plus, we've added My Day and suggestions for smart daily planning. Microsoft To Do has native apps for iOS, Mac, Android, Windows, and web, so you can stay organized at work, home, and on the go. To sign in, you'll just need a Microsoft account. If you have a hotmail.com, live.com, or outlook.com email address, or if you use any other Microsoft service (like Xbox or Skype), you can sign in using the same account information that you use there. If you don't have one yet, it's easy to create a Microsoft account directly in To Do. You can even use an email address you already have, like Gmail. Just select Don't have a Microsoft account? from the bottom of the sign-in page, enter the email address you'd like to use, and create a password. Then, you'll just need to enter your name, location, and birthday. Verify your email address and you're set! Learn more about Microsoft To Do.

    View Article
  • We host all of Wunderlist's databases and servers in Ireland, using Amazon Web Services.

    View Article
  • Wunderlist will shut down on May 6, 2020. After that date, you'll no longer be able to update or edit your lists or tasks. We recommend exporting your account or importing your lists and tasks to To Do before then. With our importer it's easy to move your lists, tasks, subtasks, files and notes to To Do. First, you just need to get Microsoft To Do. Then, head to your To Do settings and select the option to import. Once you've made the move, we think you'll feel right at home using the new Microsoft To Do. From assigning in shared lists to keeping your lists organized with list groups, we've been working to bring the best of Wunderlist to To Do. If you’d like to find out more about Microsoft To Do’s features, just visit our homepage.

    View Article
  • We take data privacy and security very seriously. We know and appreciate that you’ve entrusted us with your daily routines, various collections, and most important goals. So, we’ve made sure that you can take your data with you, either by importing it to To Do or by downloading it as an export. Your account will stop syncing on May 6, 2020. After that date, you will no longer be able to update your lists or tasks. We recommend moving to To Do or exporting your account before then.

    View Article
  • If there's an unexpected issue with our Sync Service, or when we're doing Scheduled Maintenance, we update our server Status Board - http://status.wunderlist.com - with the latest information. You can also follow us on Twitter to be kept in the loop of updates.

    View Article
  • If you use Wunderlist like we do, then you also know how it's an extension of your personality, thoughts and ideas. For this reason, keeping your data safe and secure is very important to us. By clicking or tapping on the links, you can read our complete Privacy Policy and Terms of Use.

    View Article
  • With Wunderlist's Calendar Feed you can see your To-do’s with Due Dates in your calendar, whether you use iCal, Google Calendar, and Outlook, or any calendar that supports the iCalendar format. Calendar Feed takes all of your to-dos with a Due Date and places them in your Calendar as an 'all-day' event. To begin, sign into your Wunderlist account on the Web App. If you don’t normally use the Web app, don't worry. You just need to go here once to retrieve the unique URL for your Wunderlist calendar feed. Go to Account Settings by clicking on your Avatar/profile picture at the top left corner: Scroll all the way to the bottom until you’ll see the Calendar Feed section: Copy the link (it starts with https://). On iCal Go to File > New Calendar Subscription Paste the URL from your Wunderlist account into the field that pops up Click Subscribe, and you’ll then be able to set some preferences (how frequently you want the calendar to update, if iCal should ignore attachments, etc) Your To-do’s with Due Dates will now show up in your iCal. iCal will auto-refresh the sync depending on your settings, up to every 5 minutes On Google Calendar Follow the steps above in the Web app to get your unique Wunderlist Calendar Feed URL Go to Other Calendars on the left and click the little arrow facing down to open Options Click Add by URL. Paste your Wunderlist Calendar Feed URL, then click Add Calendar Your To-do’s with Due Dates will now show up in your Google Calendar. Please note, Google Calendar only syncs once every 8 hours, so tasks you added in Wunderlist will not immediately show up in your calendar. On Outlook 2013 Go to the Start ribbon, and click Open Calendar > choose From the Internet Paste your Wunderlist Calendar Feed URL Your To-do’s with Due Dates will now show up in your Outlook Calendar On www.Outlook.com In Outlook.com, navigate to your Calendar Click Import, then click Subscribe In the Calendar URL Box, type or copy-and-paste the Calendar Feed URL Enter a name for the calendar and select a color. Now click on Subscribe

    View Article
  • Printing & emailing lists is available from the Web app and Mac app as well as on iOS & Android devices. On Mac & Web Select the list you wish to print and then select "More" from the Action Bar (located either at the bottom of the screen in Mac, or in the top right for Web). Here you have the option to print or email the entire list or selected tasks: on Mac: in Web: On iPhone & iPad To print or email from your iOS device, first open the list then tap "More" from the Action Bar at the bottom of the screen. Here you will find options to print or email your list. Note: Though these features are not yet available on Windows 10, we are working toward introducing this across all client platforms.

    View Article
  • Stay in control of your Wunderlist account! You can check the integrations added to your Wunderlist account here. If you want to discover more integrations visit wunderlist.com/integrations.

    View Article
  • Keeping your data safe and secure is very important to us. To find out more, please read our Privacy Policy. When you download Wunderlist for Android, we ask for a range of ‘permissions.’ In this article, we'll be explaining why we ask for each permission and what each is used for: Storage This permission allows us to locally store your lists and their contents. By doing this, you can use Wunderlist without an internet connection (offline). It also helps us make your Wunderlist experience faster and smoother, as you won't need to always download your lists from our servers. Network Communication This permission allows your Android phone/tablet to both receive as well as send updates to and from our servers, so that your lists stay in sync across your other devices. For example, this covers almost everything you can do in Wunderlist, from creating to-dos to Sharing lists to Reminders/push notifications to adding Comments and viewing Files. When you sync, your data is sent through a secure and encrypted connection. Your Social Information Being able to privately share a list is a core feature of Wunderlist. We ask for this permission to make it easier to share a list with your friends, family or colleagues. In general, we never save your contacts or their details to our servers. When you share a list, our Android App only displays their data to you (so that you don't have to manually type their email address). The only time that we ever store your contact's details on our servers, is when you choose to privately share a list with them. We then associate that specific email address with the list you've shared. Your Accounts To make signing up and/or signing in to Wunderlist easier, we include options to associate your Wunderlist account with your Google+ and Facebook profiles. We only ever access this information if you choose to opt-in for this. Google Play Billing Service Wunderlist offers both a free and premium service, Wunderlist Pro. If you choose to purchase Wunderlist Pro using the Android App, we then use this permission to complete the payment. Control Vibration In the Settings menu, you can choose whether you'd like to receive Notifications. This permission allows Wunderlist to vibrate your phone/tablet when you receive one. Prevent Phone From Sleeping This is only used if Wunderlist is open and in the process of syncing. We prevent your phone/tablet from sleeping during a sync to make sure that all of your changes are saved and appear across your devices. When Wunderlist is closed or not syncing this isn't used.

    View Article
  • Stay always in control of your Wunderlist account! You can heck the apps you have allowed to access your Wunderlist account here.

    View Article
  • Since the release of Wunderlist 3's Real-time sync, manually syncing shouldn't be necessary, as it now happens almost instantly in the background. However, there may be times when service is slow or your connection is weak, and in these cases you may want to, or need to, manually sync. On iPhone & iPad If you want to manually sync from your iOS device, tap anywhere on your Home View and drag down to initiate. On Android Swipe downwards either from the Home screen or List view. When sync is in progress, you'll see white outward-moving pulsating lines, just above the blue arrows pictured below. On Mac and in the Web app You can sync manually by clicking on your Avatar icon in the top right corner and choosing “Sync Now.” In the Mac app you can also sync your account with the shortcut "CMD + S" or , or in the Web app by simply tapping on "R." If you're having trouble with syncing, and our Status page shows no issues regarding sync performance and availability, then shoot us a direct mail with as much information as possible regarding your device, OS and Wunderlist version.

    View Article
  • I forgot my password, what should I do? To reset your password please go to www.wunderlist.com/forgotpassword. Alternatively from the login screen of your phone, desktop and tablet apps, please enter your email address and click on "Forgot Password?” We'll send you an email with a link to reset your password. When you click on the link, you'll be taken to a page where you can reset your password. Please also check your Spam folder for this email if you don't see it. The Reset Password link is valid for 48 hours - if it's expired, please repeat the steps to request a password reset once more. What if I use Facebook or Google+ to sign in? Your Wunderlist account is associated with your email address and a password of your choosing. If you created an account using Facebook or Google+ and can't remember the password you created, then use the email associated with your Facebook or Google+ profile when resetting your password (e.g. [email protected] or [email protected]). I can't remember which email address I use for Wunderlist Please click here and then try entering all of your email addresses. Still not working? Shoot us a direct mail & include all possible email addresses. From Desktop or Web App: If you're logged into Wunderlist and you simply want to change your password, go to Account Settings > Change Password: From the Mobile app: Go to Settings > Account Details > Change Password. Type in a new password and then confirm it using your current password. Didn't receive a password reset email from us? Please contact Support directly ([email protected]) so we can assist you!

    View Article
  • You can remove other users from a Shared List only if you are the list owner – otherwise, you will have to contact the list owner and request that they remove the user by following the steps below: On iPhone & iPad To remove a user from a Shared list on your iPad or iPhone, swipe from right to left on the list name, and tap on the blue cog icon (edit button). The "Edit Shared List" screen will pop up, where you can remove the user from the list by swiping from right to left across the user's name: On Android To remove a user from a Shared list on your Android device, tap on the list name to bring you to Item view. Then tap on the three dots in the top right corner of the screen to access the "More..." menu and then select "Edit List." Now you'll see the "Edit Shared List" screen, where you can remove users from the list by tapping on the X located next to each user's name: On Mac & in the Web app To remove members from a Shared list on the Web app or in your Mac desktop app, double-click on the list's title bring up the "Edit List" view and to see the list members. Alternatively, you can also single-click on the list and click the pencil icon which appears to the right of your list's name to open the same settings. Next, click on the “Remove” button next to a member’s name to remove them from the list: If you're experiencing some trouble with receiving or sending Shared lists, please go to our Support Article here, which explains the common errors & solutions.

    View Article
  • It’s easy to move your Wunderlist lists and tasks over to Microsoft To Do with our importer. First, you’ll just need to get Microsoft To Do. Once you’ve installed and signed in to the app, just head to your settings, find the option to Import from Wunderlist and click or tap Import to get started. If you’re not already signed in to your Wunderlist account on your device, we’ll ask you to sign in. We’ll then show you a summary of everything that will be moved over to To Do. We’ll import your lists and tasks. Folders will be imported as list groups and subtasks will be imported as steps. Comments aren’t supported yet in To Do, so we’ll import those as a note. Assignments and members of shared lists won't be imported. We'll make it easy for you to re-share those lists after importing, though, by showing you all of the list members from Wunderlist when you tap or click on the sharing icon in To Do. After reviewing the import summary, just hit Import once more to start importing. Once we’ve finished moving your account over, we’ll let you know with an in-app notification. You can view a summary of everything that was imported by selecting Details from the notification. You can also view the summary at any time by heading to your settings and selecting Show last import summary. If you’d like to continue using Wunderlist after importing, you’ll need to import again to get your latest changes from Wunderlist in To Do. We’ll remember what you import each time, so we’ll only move over your latest changes.

    View Article
  • With native apps for iOS, Mac, Android, Windows and web, you can install Microsoft To Do on all your devices. To sign in, you’ll just need a Microsoft account. If you have a hotmail.com, live.com or outlook.com email address or use any other Microsoft service, like Xbox or Skype, you can sign in using the same credentials that you use there. If you haven’t got one yet, it’s easy to create a Microsoft account directly in To Do. You can even use an email address you already have, like Gmail. Just select Don’t have a Microsoft account? from the bottom of the sign in page, enter the email address you’d like to use and create a password. Then, you’ll just need to enter your name, location and birthday, and verify your email address. And that’s it! You’ll be taken straight in to the app where you can simply click or tap the blue banner to start importing your Wunderlist lists and tasks over.

    View Article
  • If you have lists that you no longer need, you can delete the ones that you own and/or leave Shared lists that another user invited you to join. On iPhone & iPad To delete a list on your iOS device, swipe from right to left across the list you wish to delete. Tap on the red trashcan icon, which will bring up a confirmation prompt; confirm your action by selecting “Delete List” to delete your list. On Android To delete a list on Android, tap on the list you wish to delete to bring up Item view. Then tap the three dots in the top right corner and choose "Edit List." You will then be brought to the Edit List window, with the option to delete the list at the bottom. On Mac Select the list you wish to delete from the List view and simply press Command + Delete/Backspace. Alternatively, right-click on the list and click “Delete List,” or "Leave List" for Shared lists. On the Web Select the list from the List view and simply press Ctrl + Backspace. Alternatively, double-click on the list you wish to delete, and then click on the trash can icon located in the lower-left hand corner of the Edit List window, or right-click on the list's title and choose Delete List (or "Remove List", if shared) from the context menu. On the Windows 10: To delete or leave a list, right-click the list and choose "Delete list" or "Leave list" from the context menu. Note: You can restore any lists that you've accidentally deleted, up to 30 days, via https://wunderlist.com/restore

    View Article
  • To delete your Wunderlist account and all associated data, click here and sign in with the account you wish to delete. Please note: deleting your account deletes all information, tasks and lists. Your email address will also be removed from our database - this action is irreversible. Again, once your account is deleted, all data associated to your account is deleted for good. How to delete your account on Mac and in the Web app Log in with your email address and password (for example on www.wunderlist.com) Click on your avatar in the top left, then on "Account Settings" Click on "Delete Account", enter the phrase displayed & confirm this action with your password. After this, your account will be completely removed from our database

    View Article
  • On Web, Mac and Windows Go to your Account Settings by tapping on your Avatar, and then on 'Account Settings.' Click on on the 'Change Email' button to update the primary email registered to your account, and confirm the change by entering your password & clicking 'Save.' On iPhone, iPad and Android Tap on your Avatar to access your Account Settings, then go to 'Your details.' From here, tap on the 'Change Email' button to update the primary email registered to your account. Confirm the change by entering your password and clicking 'Done.' I get the error message "An account with this email address already exists." Why? You're trying to change your primary email address to an email address you've already added as a secondary email for your Wunderlist account. Click on "Add or manage your email addresses" in your Web App's Account Settings, or go here, to see if it is already listed as a secondary email address. If so, click the "Remove" button, and repeat the steps outlined above. Removing the email address from the secondary slot frees it up to be added as the primary address. Another Wunderlist account already exists for this email address. If you don't see the email address listed here, then reset your password for this account (www.wunderlist.com/forgotpassword) to regain access. Once inside, you can either: delete this account if it's empty or no longer of use to you, or; merge this account's lists with the account you prefer to keep (do so by sharing your old lists with your new account & then duplicating these lists once inside the newer account), then delete the account in order to free up the desired email address.

    View Article
  • Yes, you can use our exporter tool at export.wunderlist.com to save all of your lists, tasks, subtasks, files, comments and notes as a .zip file.

    View Article
  • With Folders, organizing all of your lists and projects is as simple as dragging and dropping. On Mac, iPhone & iPad First select one of your lists that you’d like to organize into a Folder. Then drag that list on top of another that you’d like to include in the same Folder. Hover your selected list over the second list until a blue box appears. Then drop the selected list, type the name of your new Folder, and press Enter/Return to save. To add more lists, just drag and drop them into the Folder. In the Mac App, you can also use Shift+Click to select multiple lists at once, and then right-click to select Create a Folder from the context menu: To rename your folder or ungroup your lists in the Mac app, right-click on the Folder and select the desired action from the context menu: On iPhone & iPad, select the Folder and tap on the three dots to rename or delete your Folder: On Android Long-press on your desired list to enter Edit mode. Then tap to select any additional lists you’d like to include in the same Folder. Tap the Folder icon in the top right of the screen, type a name for your new Folder and tap Okay. To add more lists, just drag and drop them into the Folder: To rename your Folder from your Android device, long-press on the Folder and then select the pencil Edit icon from the top right of the screen. To ungroup your lists, long-press the Folder and then select the three dots in the top right corner: On Web Click to select the list that you’d like to organize into a Folder. Then drag that list over another that you’d like to include in the same Folder. Hover your selected over the second list until a blue box appears. "Drop" (un-click) the selected list, type the name of your new Folder, and press Enter/Return. To add more lists, just drag and drop them into the same Folder. To rename your folder or ungroup your lists, select the Folder and click the three dots to the right of your Folder’s name: On Windows 10 First select one of your lists that you’d like to organize into a Folder. Then drag that list on top of another that you’d like to include in the same Folder. Hover your selected list over the second list until a blue box appears. Then drop the selected list, type the name of your new Folder, and press Enter/Return. To add more lists, just drag and drop them into the Folder: Alternatively, you can also select a single list and then right-click to Create a Folder: To rename your folder or ungroup your lists, select the Folder and then click the three dots (...) to the right of your Folder’s name: Pro-Tips: Create a Folder titled "Archive" to file away any lists that you don't necessarily want to delete but that you don't need to see in your Sidebar all the time either. Create a Folder titled "Templates" and use it as a repository for the lists you tend to re-use (e.g. Groceries, Packing List, etc.). Read more about List Duplication here.

    View Article

Curious about Microsoft?

Anonymously Ask Microsoft Any Question

Ask Anonymous Question

×
Rate your company