Milestone Technologies, Inc. Employee Reviews | Comparably
Milestone Technologies, Inc. is a leading IT Managed Services Provider, supporting the largest companies in the world. The Milestone family of companies includes Covestic, an elite ServiceNow partner, and Software Management Consultants, Inc (SMCI), a NextGen IT Consulting, Talent Management, and Digital Solutions Provider. read more
EMPLOYEE
PARTICIPANTS
158
TOTAL
RATINGS
4282
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Milestone Technologies, Inc. Employee Reviews

Out of 766 Milestone Technologies, Inc. employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Milestone Technologies, Inc. improve their work culture. The HR team, with 95% positive reviews, reports the best experience at Milestone Technologies, Inc. compared to all other departments at the company. The Admin team offered the most constructive feedback, with 14% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

Leadership needs to improve transparency, consistency, and accountability. Expectations and processes should be clearly defined and communicated, and issues should be addressed at the root instead of shifting blame. Stronger support and follow-through would improve trust and performance.

Paying employees more money. Implementing good benefits.

Review from Operations Dept

Leadership and access to resources. Teamwork.

Review from HR Dept

Better understanding of a path forward for advancement.

There is no communication regarding actual performance evaluation, compensation adjustment, or benefits. When asked, leadership only gives vague answers that they "are working on it and will communicate it soon." This answer has been the same for the entire time since Milestone has taken over.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Compensation didn’t always reflect workload, expectations, or accountability placed on frontline employees. Clear pay structure, performance-based raises, and transparency around compensation decisions would make it feel more fair and aligned with contribution

according to experience need provide better compensation

Review from IT Dept

Compensation needs to be at par with market rate, which is missing

Review from HR Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Review from Admin Dept

regular pay review related to a performance management.

Review from HR Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Coworkers were generally hardworking, but clearer communication and consistency would improve teamwork. With more defined processes and shared expectations, collaboration would be smoother and reduce confusion during critical tasks.

No constructive feedback for my coworkers as a whole - I get what I need from them when I do need to reach them or lean on them.

Review from HR Dept

What needs to change to make the company culture better?

Environment Reviews

The culture would improve with more transparency, consistent leadership, and real accountability. Clear communication, proper training, and addressing issues at the process level instead of blaming employees would build trust and create a more stable, productive environment.

Take the feedback from the little guys and act on it for the larger organization. Imagine how much better we can be. We need more training time for those that really care like me.

Review from IT Dept

What would you improve about your company's interview process?

Interviews Reviews

The interview process would benefit from clearer expectations, better alignment between what’s described and the actual role, and more consistent communication. Providing more transparency around responsibilities and work environment would help candidates make informed decision

Pay attention! Communicate! I witness an interview being done where the interviewer was answering emails the entire time. I have recommended good people from other companies who have the knowledge and passion but the person who ends up hired has no experience and turns into problematic employee.

Review from Admin Dept

What's going wrong and how can it be improved?

Outlook Reviews

What’s going wrong is inconsistent leadership, unclear processes, and lack of accountability. Improvement starts with transparent communication, standardized procedures, proper training, and addressing root causes instead of shifting blame to employee

By position alone, managers want to make decisions and have a voice, but they don't understand first. They selectively listen to their teams and are busy. I think Sameer should evaluate the leaders on his team and their ability to successfully motivate employees to execute critical strategies.

Review from Operations Dept

There needs to be accountability in training new employees and management.

Review from HR Dept

I have been on the same project for far too long with no end in sight. What started out as a normal project has turned into a managed service and I did not join Covestic to be on managed service projects for the same company for years at a time.

They need to learn how to promote from within and actually take them time to make correct decisions the turn over rate is high because they promote the wrong people or they hire outside of company. Currently employees sometimes dont care because we already know someone else will get the job

Review from Admin Dept

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Milestone Technologies, Inc. yet.
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