Milestone Technologies, Inc. ServiceNow Department Employee Reviews | Comparably
Milestone Technologies, Inc. is a leading IT Managed Services Provider, supporting the largest companies in the world. The Milestone family of companies includes Covestic, an elite ServiceNow partner, and Software Management Consultants, Inc (SMCI), a NextGen IT Consulting, Talent Management, and Digital Solutions Provider. read more
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EMPLOYEE
PARTICIPANTS
153
TOTAL
RATINGS
4198

Milestone Technologies, Inc. ServiceNow Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Everyone I have worked with is very thoughtful and direct.

They work well together, respect each other, have realistic expectations

Good leader that set good example

Everything is really good always

I feel that our Covestic leader, Scott Jacocks has our back. He communicates and is open and honest.

What does the leadership team need to get better at?

Leadership Reviews

Better understanding of a path forward for advancement.

There is no communication regarding actual performance evaluation, compensation adjustment, or benefits. When asked, leadership only gives vague answers that they "are working on it and will communicate it soon." This answer has been the same for the entire time since Milestone has taken over.

What is the best part about your compensation package?

Compensation Reviews

Decent insurance vision and dental

expectations are clear for bonus

Everything is really good always

Salary and MBO. Health and 401K contributions are improving.

The ability to achieve a quarterly bonus.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Looks like current market is paying well for the same experience.

Being paid more and not tied to a bonus program which unfairly punishes you when you take time off.

There are no performance based pay increase policies, the 401k matching is paltry. Increase matching percentages, provide CONCRETE POLICY around annual pay adjustments/cost of living increases/performance based pay increases, etc.

I've been here a very long time and have not been promoted. Pay raises have been few and far in between and minimal. Definitely not indicative of my performance.

What are some of the best things about your team?

Team Reviews

Everyone is smart and chill

We all do our jobs, communicate well, learn from each other, hold each other accountable

Team work is dream work.

Everything is really good always

Everyone on my immediate teams works together to accomplish our goals and provide the best service to our customers and partners. No one plays politics or games I've experienced at other companies.

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Milestone Technologies, Inc. yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

work life balance is considered

everyone is supportive, cheer each other on

Communication is great, team is there to help all the time

Everything is really good always

Team members helping each other in an open collaborative environment.

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Milestone Technologies, Inc. yet.
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What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of Milestone Technologies, Inc. yet.
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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

Solving complex problems with simple solutions

our customers trust us and look for us to advise them

Working from home. Being flexible

Everything is really good always

Teaching customers or partners something new that makes them more productive.

What's going wrong and how can it be improved?

Outlook Reviews

I have been on the same project for far too long with no end in sight. What started out as a normal project has turned into a managed service and I did not join Covestic to be on managed service projects for the same company for years at a time.

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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