Ministry Brands Payments Department Employee Reviews | Comparably
Ministry Brands Claimed Company
Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit, and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. read more
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EMPLOYEE
PARTICIPANTS
546
TOTAL
RATINGS
15844

Ministry Brands Payments Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Listens to what you have to say

Commitment is a good trait

Seem to be communicating decisions, changes and larger impact items well

Leadership leads team by example.

They provide concise direction on where our business is heading and why it is heading in that direction. They keep a balance between the needs of our business with the needs of our faith based customers.

What does the leadership team need to get better at?

Leadership Reviews

Understanding and advocating for Christian ministry, not just "non-profit"

What is the best part about your compensation package?

Compensation Reviews

Insurance coverage that is available

Premium-free medical insurance for employee

The wonderful people in HR have remained dedicated to keeping healthcare related expenses from increasing dramatically these last few years in the face of significant inflation. We use providers which are widely accepted.

insurance, quarterly bonus package, and unlimited PTO. However, the 401K match could be better.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Fair wages based on merit reviews instead of a blanket percentage for everyone

Industry standard pay for work done. Perhaps the job description doesn't match work done. I've never seen a job description beyond initial job notice, which was pretty general

Work, work ethic, tasks, value and dedication should match compensation.

Pay equivalent to similar position in industry. Vacation that could be accrued equivalent to others in similar positions in the industry

Feel additional responsibilities are added often to "use" abilities to drive growth with no consideration for workload or value or retention if a replacement is needed. Get the feeling behind the scenes "They won't leave so we don't need to retain." is possibly the attitude.

What are some of the best things about your team?

Team Reviews

Very helpful when we need assistance

We enjoy each other, we relate well to one another, we support and help each other

Personalities mesh well, similar work ethic, encouragement for another

Supportive, knowledgeable, helpful, great attitudes, positive even when things are busy or stressful

We share great relation and we work together as a team.

What do your coworkers need to improve and how could you work together better?

Team Reviews

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What is most positive about the culture and environment at your company?

Environment Reviews

Able to work from home

A team culture that seeks to help one another

Seems like there is genuine attempt toward open communication

I feel valued and my team members are awesome.

Leadership's willingness to communicate with individuals across every level of the business and openly share performance metrics and goals.

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

Able to work from home

Helping our clients achieve their kingdom goals through software

Helping clients resolve challenges, solve problems that are preventing them from being successful in their ministry

Attaining my daily set goals and tasks accurately.

Interacting with my teammates and leading individuals towards solving for the collective needs of our business.

What's going wrong and how can it be improved?

Outlook Reviews

Need more training and consistent communication between departments; tasks are often duplicated or forwarded to the wrong contact

Communication and providing a roadmap for growth within the company and what triggers merit compensation increases. Should an employee be expected to do more work and have more responsibility for no additional increase?

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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