A-
77/100
Comparably Awards
Ministry Brands Claimed Company
Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit, and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. read more
Ministry Brands Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
It feels casual but work is getting done. Team celebrations and culture club events are great.
We do a lot of potlucks which I feel brings us together not just as co workers but as friends
our manager is super fun, caring and full of knowledge, she blends in perfect with our upbeat team.
The inclusiveness and energy on the floor.
WE DO PUZZLES THAT BRING EVERYONE FROM EVERY DEPT TOGETHER AND THE WORK EVENTS ARE FUN
Everyone feels welcome and included in the Culture Club events.
MB really cares about their employee engagement. When I was first onboarded, there was a followup meeting with a group of newbies to get their feedback. I've never had that opportunity and it was a good show of positive re-enforcement of MB's care
I wouldn't say there is much positivity lately. Every time something good is happening it just stops with no communication as to why from upper management.
Attitude toward each other is great. One big family.
People are kind and help one another
Inclusiveness for teams across the board; involvement and the chance to lead with ideas and concepts.
Everyone is nice and communicative.
Review from Marketing Dept
The environment is light hearted.
It's mostly focused on the people. It seems like we've had a lot of cuts to culture club events, and everyone is wondering if we will be able to do a Christmas party this year or not. It seems like other departments get invested in far more than our department.
It use to be that MB was inclusive but after recent interactions with other departments I'm starting to question that.
the culture club events and activities
We do things together and learn from one another.
I love the events planned by culture club and my team is amazing
My Manager (Director) helps me improve my skills.
Staying up to date on events in our area.
Review from Admin Dept
What needs to change to make the company culture better?
Honest communication Better benefits HR having our back. Salary increases in line with cost of living
i feel like it would be nice to allow more people to get to work from home. or at least give everyone the opportunity to work split remote/office.
Review from Product Dept
Show actual effective change with the products that are offered and the structure of the organization.
Review from Product Dept
Change the focus from making a profit to listening to our clients, and work towards a stable platform for them instead. Then the profits will come. Provide communication when something is fixed, including direction on how to navigate the change. Provide training not Q/As sessions
The attitude of my manager to those they interact with.
Decision making from leadership needs to be more in touch with the customers and the MB team
Review from Customer Success Dept
Communication Honesty Not taking away our time off Not taking away other benefits
Review from Product Dept
Hire more Support team members and actually train the Support team. This is ridiculous. Short-staffing is causing slowdowns and unneccesary stress.
Review from Product Dept
More resources put toward employee benefits so that we can compete with leading software companies.
Review from Marketing Dept
Invest in employees, promote them within, stop politics !!
Review from Finance Dept
People need to know they are valued and training needs improvement.
Review from IT Dept
Fewer meetings, more focus on delighting and surprising our customers in support of their ministries. We've spend years focused on cross-sale and it hasn't yielded the expected windfall.
Review from IT Dept
From the top down it is apparent that the executives have no idea what goes into our job, and that they don't respect the employees as people. Change comes from the top down.
Review from Product Dept
Pay employees what they are worth
Review from Operations Dept
Need to have work life balance with few projects. Reasonable expectations to achieve goals.
Review from Finance Dept
Less red tape. Empower managers. Fewer meetings. Improved focus on quality and customer need vs bookings and cross-sale. Changing our name and diluting our brands will not change our reputation in the marketplace and isn't a winning long-term strategy.
Review from IT Dept
More fun activities for employees.
Review from Operations Dept
Implementing some sort of company wide system to share positive client feedback and success stories. Also, more coordinated efforts to create a unified remote culture. Ex: coordinating mixers via Zoom, encouraging interest-specific Teams chats (gaming, pets, hiking, etc), Zoom trivia events, etc.
Review from Operations Dept
Increase compensation to wages that reflect current economic trends. Some employees seem to have been given second or third roles/jobs without compensating them for it or are held to unrealistic measures/goals/standards.
Review from Customer Success Dept
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