Ministry Brands Employee Reviews | Comparably
Ministry Brands Claimed Company
Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit, and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
546
TOTAL
RATINGS
15844

Ministry Brands Employee Reviews

Out of 4356 Ministry Brands employee reviews, 78% were positive. The remaining 22% were constructive reviews with the goal of helping Ministry Brands improve their work culture. The HR team, with 99% positive reviews, reports the best experience at Ministry Brands compared to all other departments at the company.

What do you like best about the leadership team?

Leadership Reviews

A great mix of people and business focused

They don't micromanage. I am adult, I know my job duties, and I can't tolerate someone standing over me or watching me work, so I'm glad they trust my skills.

They set the culture club up

My manager is extremely helpful and supportive.

MY TEAM LEAD IS GREAT

What does the leadership team need to get better at?

Leadership Reviews

communicate, we don't know what's going on, everything seems like such a secret.

Accomplishing something... anything. We have had how many surveys sent and no change has been made? This is just pointless at this time.

Listening and taking action accordingly. It's very discouraging to keep providing feedback only for it to not be taken seriously. Profit above all else seems to be leaderships motto.

Recently my department was cut in half and outsourced. All our hard work and relationships that we have built with our clients is being shipped overseas. We did the groundwork for them to reap the benefits and I may be without a job soon. Its honestly just disappointing.

Listening to employees and making sure your employees feel valued

What is the best part about your compensation package?

Compensation Reviews

Quarterly bonuses rather than annual

I do think we could be paid a bit more for all the things we need to know. But I can't "complain", so to speak, because my bills are paid.

THE HEALTH INSURANCE IS GREAT

PTO perks are very generous along with the hybrid/full remote options are nice as well.

Being able to work from home is the best compensation this company can offer me.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

The raises we receive are a load of crap. You want us to continue to be better and do better but only give us a few cents raise once a year. People are leaving because of that.

we are underpaid especially with the cost of everything going up, i feel we should work from home some days to offset the cost of transportation.

The hourly pay needs to increase.

The amount of work I do compared to others that I know make more than I do isn't right. I love my job and our clients but my health insurance and pay says this company doesn't care about what all I can do for them.

I feel upper management just blows smoke up everyone's you know what to make everything seem okay but the longer and longer nothing changes and everything stays the same. They have talked about the possibility of going hybrid or remote for the past 7+ months.. still no progress has been made.

What are some of the best things about your team?

Team Reviews

They know how to work as a team

we all get along and love to have fun.

They are supportive, helpful and have great energy everyday.

I LOVE EVERYONE ON MY TEAM!

we get along for the most part.

What do your coworkers need to improve and how could you work together better?

Team Reviews

Grammar and spelling. We send reports to clients, and those reports should contain proper spelling and grammar for ease of use for our clients.

Workshops on how to collaborate and listen to your coworkers would be very helpful.

Co-workers needs to be trained properly and actually held accountable to follow SOPs/procedures. Too often are a handful of people are being relied on to carry departments, and fixing the constant mistakes of others. Even with corrections, the mistakes continue, nothing is learned or changed.

Review from Product Dept

To much gossiping and cliquing up. Its even worse cause its not just the regular employees, its managers too.

they need to retain information so they don't ask redundant questions

What is most positive about the culture and environment at your company?

Environment Reviews

It feels casual but work is getting done. Team celebrations and culture club events are great.

We do a lot of potlucks which I feel brings us together not just as co workers but as friends

our manager is super fun, caring and full of knowledge, she blends in perfect with our upbeat team.

WE DO PUZZLES THAT BRING EVERYONE FROM EVERY DEPT TOGETHER AND THE WORK EVENTS ARE FUN

The inclusiveness and energy on the floor.

What needs to change to make the company culture better?

Environment Reviews

Honest communication Better benefits HR having our back. Salary increases in line with cost of living

i feel like it would be nice to allow more people to get to work from home. or at least give everyone the opportunity to work split remote/office.

Review from Product Dept

Show actual effective change with the products that are offered and the structure of the organization.

Review from Product Dept

Change the focus from making a profit to listening to our clients, and work towards a stable platform for them instead. Then the profits will come. Provide communication when something is fixed, including direction on how to navigate the change. Provide training not Q/As sessions

The attitude of my manager to those they interact with.

What did you like most about the interview process?

Interviews Reviews

Process was well communicated, fast, and clear.

Review from HR Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Ministry Brands yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

Not taking surveys would be great.

If there is free food and knowing I get a paycheck

my work environment is really lay back, I can get my work done without being micromanaged.

The other departments I get to interact with and our clients.

Learning new courts and differences between jurisdictions.

What's going wrong and how can it be improved?

Outlook Reviews

Being remote. Coming in office just makes the negativity spread. If I'm at home I don't know that so and so in whatever department doesn't doing anything. I'd be at home in my own business working with less interruptions throughout the day.

It's very difficult to collaborate. Often action items result in arguments because one party doesn't feel heard and talked over. The best and easiest action isn't taken because the company won't spend the money for improvements on internal process. Ultimately causing tension with employees and clien

I do not know how it can be improved. I have hit the burnout phase from going hard for so long for so many hours in the trenches with the team, understaffed, still have not recovered and still a lot of work to do.

I'm honestly just scared that I'm not going to have a job soon and I love my job and what I do.

Staff are burnt out from being overworked, not properly trained/coached, and having to put up with constant changes - all with no fair reflection in compensation across the board. It doesn't feel like a team - a few people do a lot to keep the wheels turning while some others don't care at all.

Review from Product Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Ministry Brands yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Ministry Brands yet.
Be the first to contribute a review.

Review Sentiment at Ministry Brands

78
78%
22
22%
×
Rate your company