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This is a very toxic environment with inexperienced management. This is a high pressured sales environment with little to no resources to set new hires up for success.
What do your coworkers need to improve and how could you work together better?
Everyone complains about the environment behind the manager's back.
What does the leadership team need to get better at?
Empathy, communication and training. Stop relying on passive-aggressive g-chats to communicate with your managers and employees.
What would you improve about your company's interview process?
Take time to know your candidates and don't talk negatively about them after they leave the office.
What's going wrong and how can it be improved?
Reps are required to blow up clients and candidates if they are not getting deals within in Mondo's deal timeline.
What needs to change to make the company culture better?
Hire executive leadership that actually has experience managing people and growing organizations. Mondo's leadership is too junior and has no idea what they are doing.
Why do you feel undervalued and what would make you feel better about your compensation?
Mondo's margins are significantly higher than competitors so when reps close deals, they do not make ANYTHING off of 2nd and 3rd tiers while the company is still profiting. Realize that this is demotivating to your teams to work 12 hour days to close a deal where their take-home commission is 0.
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