Mondo Employee Reviews
Out of 83 Mondo employee reviews, 77% were positive. The remaining 23% were constructive reviews with the goal of helping Mondo improve their work culture. The Sales team, with 97% positive reviews, reports the best experience at Mondo compared to all other departments at the company.
What does the leadership team need to get better at?
Caring about feedback at all
Empathy, communication and training. Stop relying on passive-aggressive g-chats to communicate with your managers and employees.
Leading with empathy, not pinging employees as early as 6am and as late as 9pm, not pushing candidates to the limits and forcing them to accept same day or risk being pulled, more diversity (yes there's majority women, but the company itself is strongly white)
Why do you feel undervalued and what would make you feel better about your compensation?
The quality of the data we use
Review from Sales Dept
Compensation versus hours worked is not competitive. 80% of compensation is commission, which would be fine if there weren't a constant stream of zero-commission roles you are forced to work to "break into business" at your expense.
Mondo's margins are significantly higher than competitors so when reps close deals, they do not make ANYTHING off of 2nd and 3rd tiers while the company is still profiting. Realize that this is demotivating to your teams to work 12 hour days to close a deal where their take-home commission is 0.
Recruiters are absolutely shafted here - recruiters will not receive the same compensation as their sales counterparts until 2 promotions after sales does. Promotions are extremely subjective, so reaching top billing as a recruiter is extremely difficult.
What do your coworkers need to improve and how could you work together better?
Everyone complains about the environment behind the manager's back.
What needs to change to make the company culture better?
Ground up leadership change. Understanding of how businesses work and negotiate. Long term vs short term vision. People over profits... I could go on.
Hire executive leadership that actually has experience managing people and growing organizations. Mondo's leadership is too junior and has no idea what they are doing.
Empathy. Work-life balance. Consideration. Collaboration. Diversity and inclusion. You think you're doing all of the above, but you're not.
What would you improve about your company's interview process?
Take time to know your candidates and don't talk negatively about them after they leave the office.
What's going wrong and how can it be improved?
Culture. It's very simple, treat people better.
Reps are required to blow up clients and candidates if they are not getting deals within in Mondo's deal timeline.
We push our customers (both clients and candidates) to their limits and this is why people have a negative perception of us. There's a fine line between pushing process and pushing past limits.
What would you most like to see improved at your company?
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