Mountain America Credit Union Culture | Comparably
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Mountain America is a member-owned financial institution providing: Savings and checking Consumer financing Auto, home and life insurance Investment and retirement planning Business services and SBA loans Financial education History 1936: Formed as the Salt Lake ... Read more Mission: We provide exceptional member experiences by hiring and developing the best people who make it easy to do business, deliver quality service and technology, and provide valuable financial guidance. Motto: We place members first. Vision: We help our members define and achieve their financial dreams. read more
EMPLOYEE
PARTICIPANTS
60
TOTAL
RATINGS
658

Mountain America Credit Union Company Culture

Mountain America Credit Union Culture

This score is derived from employee ratings & reviews
4.1/5
Mountain America Credit Union's Overall Culture is rated B

Top Rated Culture Dimensions

Mountain America Credit Union CEO

Top 15%Top 15% of Similar Size Companies on Comparably
Sterling Nielsen Mountain America Credit Union's CEO
Sterling Nielsen
77 /100

Diversity at Mountain America Credit Union

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Diverse employees at Mountain America Credit Union have rated Perks And Benefits, Team, and Outlook as the highest categories they have scored

Women at Mountain America Credit Union

Top 20%Top 20% of Similar Size Companies on Comparably
B+

Women at Mountain America Credit Union have rated Perks And Benefits, Outlook, and CEO Rating as the highest categories they have scored

Mountain America Credit Union eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 35%Top 35% of Similar Size Companies on Comparably

Recommend to a Friend?

12

Mountain America Credit Union employees are 12% more likely to recommend Mountain America Credit Union as a great place to work

49%Promoters
14%Passives
37%Detractors

Working at Mountain America Credit Union

Working at Mountain America Credit Union is rated highly by 60 employees, across various culture dimensions. Mountain America Credit Union employees are most satisfied about CEO Rating, Perks And Benefits, and Environment categories, putting Mountain America Credit Union’s culture in the Top 25% compared to similar sized companies on Comparably. See below in detail how working at Mountain America Credit Union was rated by employees.

Overall Company Culture at Mountain America Credit Union

B

Overall Company Culture at Mountain America Credit Union is rated B

Last updated 2 months ago

Top
25%

Mountain America Credit Union ranks in the Top 25% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 60 Employees

View Results
0
20
40
60
80
100
HR
96
HR96
Finance
82
Finance82
Customer Support
75
Customer Support75

Mountain America Credit Union Employee Reviews

Out of 114 Mountain America Credit Union employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping Mountain America Credit Union improve their work culture.

82%
18%
Positive Reviews82%
Constructive Feedback18%

Positive Reviews From Mountain America Credit Union Employees

  • What are some of the best things about your team?
    Great and caring coworkers that know what you’re all going throu
  • What is the best part about your compensation package?
    Paid time off and medical benefits
  • What is the best part about your compensation package?
    Its fair compared to the market

Constructive Feedback From Mountain America Credit Union Employees

  • What does the leadership team need to get better at?
    Training your people better in their positions
  • What do your coworkers need to improve and how could you work together better?
    Need experience to be effective
  • What needs to change to make the company culture better?
    Accountability. Several coworkers have been caught in lies with no repurcussions.

Mountain America Credit Union Company Information

Mountain America Credit Union Company Overview

Mountain America is a member-owned financial institution providing: Savings and checking Consumer financing Auto, home and life insurance Investment and retirement planning Business services and SBA loans Financial education History 1936: Formed as the Salt Lake ... Read more Mission: We provide exceptional member experiences by hiring and developing the best people who make it easy to do business, deliver quality service and technology, and provide valuable financial guidance. Motto: We place members first. Vision: We help our members define and achieve their financial dreams.

Mountain America Credit Union Mission, Vision & Values

Mountain America Credit Union Mission & Values

We provide exceptional member experiences by hiring and developing the best people who make it easy to do business, deliver quality service and technology, and provide valuable financial guidance.

Headquarter9800 South, Monroe Street
84070
United States of America
Websitewww.macu.com
Tel800-748-4302
Company StatusPrivate

Mountain America Credit Union Competitors

Mountain America Credit Union competitors include Alliant Credit Union, Golden 1 Credit Union, Navy Federal Credit Union, and America First Credit Union. Mountain America Credit Union ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Mountain America Credit Union compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Alliant Credit Union's Logo
    Alliant Credit Union
    4.3/5
  2. #2
    Mountain America Credit Union's Logo
    Mountain America Credit Union
    4.1/5
  3. #3
    Golden 1 Credit Union's Logo
    Golden 1 Credit Union
    3.9/5
  4. #4
    Navy Federal Credit Union's Logo
    Navy Federal Credit Union
    4.1/5
  5. #5
    America First Credit Union's Logo
    America First Credit Union
    3.8/5
  • Culture Video

Mountain America Credit Union Employees

60 employees at Mountain America Credit Union have reviewed Mountain America Credit Union across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.

Overall, the 60 Mountain America Credit Union employees give their leadership a grade of B, or Top 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Mountain America Credit Union are generally satisfied with their total compensation at Mountain America Credit Union, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Mountain America Credit Union are pleased with their team. 60 Participants grade the quality of their coworkers a B. The majority believe the meetings at Mountain America Credit Union are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Mountain America Credit Union believe the environment at Mountain America Credit Union is positive. Most Participants believe the pace of work at Mountain America Credit Union is comfortably fast. About 66% of the employees at Mountain America Credit Union work 8 hours or less.

Overall, the employees at Mountain America Credit Union are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Mountain America Credit Union - Employee Onboarding

The prevailing opinion from employees about joining Mountain America Credit Union is that the company was very prepared on their first day. Mountain America Credit Union employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Mountain America Credit Union KPIs and OKRs

At Mountain America Credit Union 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Mountain America Credit Union's KPIs and OKRs is essential for its success. Out of 1 Mountain America Credit Union employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Mountain America Credit Union CEO & Leadership

Mountain America Credit Union CEO - Sterling Nielsen

Sterling Nielsen Mountain America Credit Union's CEO
77 /100

Sterling’s approval rate is in the Top 15% of all CEOs of similar-sized companies on Comparably. Mountain America Credit Union’s CEO is highly regarded especially by employees in the HR department, employees with 1 to 3 Years experience, and employees in the Finance department. However, employees with 3 to 6 Years experience, employees in the Customer Support department, and Caucasian employees have a less favorable view of the CEO and believe there is room for improvement. Compared to Mountain America Credit Union’s competitors, Sterling Nielsen ranks right above Navy Federal Credit Union CEO Dietrich Kuhlmann. Under Nielsen’s leadership, Mountain America Credit Union employee respondents are most happy about their Perks And Benefits and the company’s Environment. Professional Development and Happiness are two areas, according to respondents, where Mountain America Credit Union could stand to see real improvement.

Mountain America Credit Union Leadership

The Mountain America Credit Union Executive Team is rated a “B” and led by CEO Sterling Nielsen, AVP HR Operations Matt Whitney, and Vice President of Branches Josh Davies

  • Sterling Nielsen  CEO / President

    Sterling Nielsen CEO / President

    Sterling Nielsen serves as the CEO / President of Mountain America Credit Union.

  • Matt Whitney AVP HR Operations

    Matt Whitney serves as the AVP HR Operations of Mountain America Credit Union. Matt started at Mountain America Credit... read more

  • Josh Davies Vice President of Branches

    Josh Davies serves as the Vice President of Branches of Mountain America Credit Union. Josh started at Mountain America... read more

  • Don Youngberg AVP Business Services

    Don Youngberg serves as the AVP Business Services of Mountain America Credit Union. Don started at Mountain America... read more

  • Jason Smith VP of Corporate Sponsorships & Events

    Jason Smith serves as the VP of Corporate Sponsorships & Events of Mountain America Credit Union. Jason started at... read more

  • Jeanie Olsen VP - Mortgage Services

    Jeanie Olsen serves as the VP - Mortgage Services of Mountain America Credit Union.

  • Jonathan Brouse VP Branch Administration

    Jonathan Brouse serves as the VP Branch Administration of Mountain America Credit Union. Jonathan started at Mountain... read more

  • Jennifer Bass AVP Mortgage Operations

    Jennifer Bass serves as the AVP Mortgage Operations of Mountain America Credit Union. Jennifer started at Mountain... read more

  • Margaret Mathis AVP of Talent Acquisition

    Margaret Mathis serves as the AVP of Talent Acquisition of Mountain America Credit Union. Margaret started at Mountain... read more

Mountain America Credit Union Salaries

How much does Mountain America Credit Union pay?

How much do people at Mountain America Credit Union get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Mountain America Credit Union is $112,920, or $54 per hour, while the estimated median salary is $118,065, or $56 per hour.

At Mountain America Credit Union, the highest paid job is a Corporate Counsel at $180,696 annually and the lowest is a Receptionist at $46,682 annually. Average Mountain America Credit Union salaries by department include: IT at $96,298, Legal at $174,508, Finance at $86,101, and Communications at $79,378. Half of Mountain America Credit Union salaries are above $118,065.

36 employees at Mountain America Credit Union rank their Compensation in the Top 30% of similar sized companies in the US (based on 110 ratings) while 35 employees at Mountain America Credit Union rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 35 ratings).

Last updated months ago.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$90k
$90k17th Percentile
33rd Percentile
$118k
$118k33rd Percentile
50th Percentile
$164k
$164k50th Percentile
67th Percentile
$219k
$219k67th Percentile
83rd Percentile
$246k
$246k83rd Percentile
100th Percentile
$277k
$277k100th Percentile
$112,920*
Average Compensation
$118,065*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Mountain America Credit Union Salaries by City

Mountain America Credit Union Salaries by Department

Explore Mountain America Credit Union Salaries

Diversity & Inclusion at Mountain America Credit Union

Diverse employees at Mountain America Credit Union score the company 93/100 across various culture categories, placing Mountain America Credit Union in the Top 5% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Mountain America Credit Union across various culture dimensions.

Ranked Culture the Highest

Women 82/100
Department - Finance
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Mountain America Credit Union Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Mountain America Credit Union PTO

Mountain America Credit Union PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Mountain America Credit Union Careers

Mountain America Credit Union Jobs

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Overview of Candidates Interested in Mountain America Credit Union on Comparably

Candidates By Department

All Industries
100%

Candidates By Location

Salt Lake City
100%

Frequently Asked Questions regarding Mountain America Credit Union

What is Mountain America Credit Union address?

Mountain America Credit Union location is at 9800 South, Monroe Street

Who is the CEO of Mountain America Credit Union?

Mountain America Credit Union CEO is Sterling Nielsen, their score by employees is 77

What is Mountain America Credit Union eNPS?

The eNPS for Mountain America Credit Union is 12

What is the salary for Desktop Support in Mountain America Credit Union?

Desktop Support average salary in the US is 57k

What are the salaries in the Sales in Mountain America Credit Union?

The average salaries for Sales in Mountain America Credit Union is 129k

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