Mr. Cooper Claimed Company

Mr. Cooper is the consumer brand for the mortgage servicing and originations operation of Nationstar Mortgage Holdings Inc. read more

EMPLOYEE PARTICIPANTS: 223

TOTAL RATINGS: 2036

CEO: Jay Bray

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Joining Mr. Cooper - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining Mr. Cooper is that the company was prepared on their first day. Mr. Cooper employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Answer	Percent
Yes	75%
No	25%

Did you have a positive onboarding experience when you were hired at your current company?

Answer	Percent
Very Prepared	25%
Prepared	25%
Somewhat Prepared	25%
Unprepared	0%
Very Unprepared	25%

How prepared was your company on your first day of onboarding?

Answer	Percent
Yes	50%
No	50%

Was your direct manager helpful with your onboarding during your first 90 days?

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at Mr. Cooper are rated a B. At Mr. Cooper most employees said they received feedback never or once a quarter. 60% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at Mr. Cooper.

Answer	Percent
Every week	11%
Once a month	11%
Once a quarter	34%
Once a year	0%
Never	44%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	0%
No	100%

Does your boss expect you to work when you're on vacation?

Answer	Percent
Yes	60%
No	40%

Do you feel comfortable giving your boss negative feedback?

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 50% of employees at Mr. Cooper said they negotiated their salaries. On average, Mr. Cooper employees earn $122,518. Mr. Cooper ranks in the Bottom 40% for compensation in Dallas. Learn More about Salaries at Mr. Cooper.

Average Salaries at Mr. Cooper by Department

$154k*

Engineering

$134k*

Product

$103k*

Design

$90k*

Marketing

$66k*

Operations

$58k*

Admin

$139k*

Business Dev

$111k*

Finance

$99k*

Communications

$78k*

Customer Support

$117k*

$75k*

$187k*

Legal

$205k*

Sales

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Get Acclimated

Now that you’ve joined Mr. Cooper, get acclimated. Is lunch a social time or do people sit at their desks? At Mr. Cooper the most common answer selected by employees is a 1 hour break. Understand your coworkers and why they’ve chosen to stay at Mr. Cooper, many employees say it’s because of the company mission.

Answer	Percent
Company Mission	50%
Comp & Benefits	25%
Co-Workers	0%
Comfort & Familiarity	25%
Career Advancement Opportunities	0%

What's the main reason you stay at your current company?

Answer	Percent
>1 hour	0%
1 hour	80%
45 minutes	0%
30 minutes	0%
I eat at my desk	20%

How long do you take for lunch breaks?

Answer	Percent
Multiple times a week	0%
Once a week	20%
Once a month	20%
Once a quarter	20%
Never	40%

How often do you socialize with team members outside of work?

Professional Development

Mr. Cooper ranks in the Bottom 5% of companies for professional development in Dallas. 50% of employees feel as though Mr. Cooper is beneficial to their continuous career growth, and 11% said they had a mentor at the office. Learn More about Professional Development at Mr. Cooper.

Answer	Percent
Yes	11%
No	89%

Do you have a mentor at work?

Answer	Percent
Yes	50%
No	50%

Does your current company provide you meaningful opportunities for career advancement?

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