Navy Federal Credit Union Claimed Company

Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $146 billion in assets and over 23,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 345 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. read more

EMPLOYEE PARTICIPANTS: 363

TOTAL RATINGS: 3187

CEO: Dietrich Kuhlmann

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Navy Federal Credit Union Customer Service Manager Salaries in Baltimore, MD

The average Navy Federal Credit Union Customer Service Manager in Baltimore, MD earns an estimated $131,326 annually, which includes an estimated base salary of $116,993 with a $14,333 bonus. Navy Federal Credit Union's Customer Service Manager compensation is $61,031 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Navy Federal Credit Union in Baltimore, MD can range from $115,000 - $150,000.

In Baltimore, MD, The Customer Support Department at Navy Federal Credit Union earns $13,557 more on average than the Legal Department.

Last updated 2 days ago.

$15k

$32k

$49k

$65k

$130k

$200k

$258k

$131,326

Average Compensation

$116,993: avg. base

$14,333: avg. bonus

Customer Service Manager Salaries at Navy Federal Credit Union

In Baltimore, MD, Customer Service Managers earn $324 more than Customer Service Managers.

Customer Service Manager

$131k*

Technical Support

$58k

CS Rep

$56k*

* estimated salary

Compensation at Navy Federal Credit Union by Department

In Baltimore, MD, The Customer Support Department averages $13,557 more than the Legal Department, and $17,843 less than the Sales Department

Sales

$164,152 Avg. total comp.

+$18k

Customer Support

$146,309 Avg. total comp.

Legal

$132,752 Avg. total comp.

-$14k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Navy Federal Credit Union reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to Navy Federal Credit Union reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at Navy Federal Credit Union Rate Their Compensation

The majority of Customer Service Managers at Navy Federal Credit Union believe they're compensated fairly. 91% of Customer Service Managers at Navy Federal Credit Union say they receive annual bonuses, and the vast majority (81%) are satisfied with their benefits. See more compensation ratings at Navy Federal Credit Union

Do you believe you're paid fairly?

62% Yes

Does your company give annual bonuses?

91% Yes

Are you satisfied with your Benefits?

81% Yes

See Navy Federal Credit Union Customer Service Manager Salaries in Other Cities

Customer Service Manager Salaries at Similar Size Companies in Baltimore, MD

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