Navy Federal Credit Union Claimed Company

Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $146 billion in assets and over 23,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 345 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. read more

EMPLOYEE PARTICIPANTS: 363

TOTAL RATINGS: 3187

CEO: Dietrich Kuhlmann

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Navy Federal Credit Union Customer Success Manager Salary

The average Navy Federal Credit Union Customer Success Manager earns an estimated $60,537 annually, which includes an estimated base salary of $56,937 with a $3,600 bonus. Navy Federal Credit Union's Customer Success Manager compensation is $8,734 more than the US average for a Customer Success Manager. Customer Success Manager salaries at Navy Federal Credit Union can range from $30,800 - $77,000.

The Customer Support Department at Navy Federal Credit Union earns $10,052 more on average than the Legal Department.

Last updated 2 days ago.

$13k

$23k

$32k

$41k

$12.04M

$60,537

Average Compensation

$56,937: avg. base

$3,600: avg. bonus

Customer Success Manager Salaries at Navy Federal Credit Union

Customer Success Managers earn $1,784 more than CS Reps, and $62,264 less than Customer Service Managers.

Customer Service Manager

$123k*

CS Rep

$59k*

Technical Support

$58k

* estimated salary

Compensation at Navy Federal Credit Union by Department

The Customer Support Department averages $10,052 more than the Legal Department, and $35,330 less than the Product Department

Product

$177,674 Avg. total comp.

+$35k

Customer Support

$142,344 Avg. total comp.

Legal

$132,292 Avg. total comp.

-$10k

Customer Success Manager Compensation by Gender (All Companies)

The average female Customer Success Manager at companies similar size to Navy Federal Credit Union reported making $42,803, while the average male Customer Success Manager at similar sized companies reported making $51,559.

Customer Success Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Success Manager at companies similar size to Navy Federal Credit Union reported making $68,667, while the average African American/Black Customer Success Manager at similar sized companies reported making $38,012.

How Customer Success Managers at Navy Federal Credit Union Rate Their Compensation

The majority of Customer Success Managers at Navy Federal Credit Union believe they're compensated fairly. 91% of Customer Success Managers at Navy Federal Credit Union say they receive annual bonuses, and the vast majority (81%) are satisfied with their benefits. See more compensation ratings at Navy Federal Credit Union

Do you believe you're paid fairly?

62% Yes

Does your company give annual bonuses?

91% Yes

Are you satisfied with your Benefits?

81% Yes

See Navy Federal Credit Union Customer Success Manager Salaries by City

Customer Success Manager Salaries at Similar Size Companies

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