Navy Federal Credit Union Senior Customer Service Manager Salaries in Wilmington, DE | Comparably
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Navy Federal Credit Union Claimed Company
Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $146 billion in assets and over 23,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 345 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. read more
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Navy Federal Credit Union Senior Customer Service Manager Salaries in Wilmington, DE

The average Navy Federal Credit Union Senior Customer Service Manager in Wilmington, DE earns an estimated $100,524 annually, which includes an estimated base salary of $86,149 with a $14,375 bonus. Navy Federal Credit Union's Senior Customer Service Manager compensation is $30,230 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Navy Federal Credit Union in Wilmington, DE can range from $64,800 - $142,000.

In Wilmington, DE, The Customer Support Department at Navy Federal Credit Union earns $4,784 more on average than the Legal Department.

Last updated a month ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$100,524
Average Compensation
$86,149
avg. base
$14,375
avg. bonus

Senior Customer Service Manager Salaries at Navy Federal Credit Union

In Wilmington, DE, Senior Customer Service Managers earn $6,347 more than Customer Service Managers.

Customer Service Manager
$94k*
CS Rep
$64k*
Technical Support
$58k
* estimated salary

Compensation at Navy Federal Credit Union by Department

In Wilmington, DE, The Customer Support Department averages $4,784 more than the Legal Department, and $29,465 less than the Product Department

Product
$172,338 Avg. total comp.
+$29k
Customer Support
$142,873 Avg. total comp.
Legal
$138,089 Avg. total comp.
-$5k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Navy Federal Credit Union reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to Navy Federal Credit Union reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at Navy Federal Credit Union Rate Their Compensation

The majority of Senior Customer Service Managers at Navy Federal Credit Union believe they're compensated fairly. 91% of Senior Customer Service Managers at Navy Federal Credit Union say they receive annual bonuses, and the vast majority (80%) are satisfied with their benefits. See more compensation ratings at Navy Federal Credit Union

Do you believe you're paid fairly?
62% Yes
62
Does your company give annual bonuses?
91% Yes
91
Are you satisfied with your Benefits?
80% Yes
80

See Navy Federal Credit Union Senior Customer Service Manager Salaries in Other Cities

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