Nelnet Employee Reviews
Out of 124 Nelnet employee reviews, 77% were positive. The remaining 23% were constructive reviews with the goal of helping Nelnet improve their work culture. The Customer Support team, with 71% positive reviews, reports the best experience at Nelnet compared to all other departments at the company.
What do you like best about the leadership team?
Open an upfront. I feel stuck at times but it seems that they are finally realizing that I am more than the title I currently hold.
They hold town meetings and answer individual questions.
Communication was amazing and meetings were fun
Excellent trust and opportunities for growth.
Our leadership is great at letting associates contribute to creating the work process.
What is the best part about your compensation package?
money, praise, promotion, praise for job well done.
Paid my student loans and health insurance
So many benefits I don't know where to begin. Tuition reimbursement is a big one. It fosters a community of learners.
Its appropriate, conpetitve and fair.
Medical, HSA, life insurance options
What are some of the best things about your team?
Inspiring, team player, tenacity, leadership, getting work done.
They are effective and efficient
We are a team. That is the best thing that you can ask for.
we support each other unconditionally
Team mettings were pretty fun
What is most positive about the culture and environment at your company?
Inspiring, hardwork, interest, getting things done.
Change is the biggest and best thing that has happened to the organization.
Its ok to fail. Its alright to try and overall easy going small chips on the rock were pushing
acceptance diversification good culture education
Core Values, Diversification, Get Communications from Leadership
What did you like most about the interview process?
The only thing was I was completely unprepared, however, I have been, for many years been exposed to the same. So, somewhat prepared or expect the same.
After many years of interviews, it gets easy I also study for interviews ahead--that makes it a lot easier and conversational.
interviewer was very pleasant and put me at ease - I hate interviews
How friendly and professional she was.
Review from Customer Support Dept
That I was offered a position at a great company that has turned into an awesome career.
What makes you most happy at work?
When my customers succeed, I also feel successful on my job. Technically, I feel satisfied when my customers or student feel the same.
Customer satisfaction, positive collaboration withing customers
Being able to help someone
everyone puts in happy effort toward the teams goals. im happy we are all happy and they are accepting even if you make a mistake they will help you and not just fire you
Communication was always good and positive
What do you like best about your company?
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