Newrez LLC Claimed Company

Newrez LLC (Newrez) is a leading nationwide mortgage lender and servicer. As a lender, Newrez focuses on offering a breadth of industry-leading products, supported by a loan process that blends both human interaction and the benefits of technology into an unparalleled customer experience. Founded in 2008 and licensed to lend in 50 states, Newrez is headquartered in Fort Washington, Pennsylvania and operates multiple lending channels, including Correspondent Lending, Wholesale, Direct-to-Consumer, Retail, and a network of joint venture partners. Newrez’s servicing business consists of its performing loan servicing division, Newrez Servicing, and its special servicing division, Shellpoint Mortgage Servicing. Newrez also has several affiliates that perform various services in the mortgage and real estate industries. These include Avenue 365 Lender Services, LLC, a title agency, and E Street Appraisal Management LLC, an appraisal management company. Newrez is member of the New Residential read more

EMPLOYEE PARTICIPANTS: 217

TOTAL RATINGS: 1795

CEO: Baron Silverstein

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Newrez LLC Customer Service Manager Salaries in Houston

The average Newrez LLC Customer Service Manager in Houston earns an estimated $87,155 annually, which includes an estimated base salary of $75,805 with a $11,350 bonus. Newrez LLC's Customer Service Manager compensation is $16,860 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Newrez LLC in Houston can range from $32,000 - $200,000.

In Houston, The Customer Support Department at Newrez LLC earns $11,779 more on average than the Admin Department.

Last updated a month ago.

$15k

$32k

$49k

$65k

$130k

$200k

$258k

$87,155

Average Compensation

$75,805: avg. base

$11,350: avg. bonus

Customer Service Manager Salaries at Newrez LLC

In Houston, Customer Service Managers earn $4,507 more than Customer Service Managers.

Customer Service Manager

$83k*

Technical Support

$66k*

CS Rep

$40k*

* estimated salary

Compensation at Newrez LLC by Department

In Houston, The Customer Support Department averages $11,779 more than the Admin Department, and $11,358 less than the Finance Department

Finance

$80,088 Avg. total comp.

+$11k

Customer Support

$68,730 Avg. total comp.

Admin

$56,951 Avg. total comp.

-$12k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Newrez LLC reported making $85,760, while the average male Customer Service Manager at similar sized companies reported making $89,842.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Service Manager at companies similar size to Newrez LLC reported making $150,000, while the average African American/Black Customer Service Manager at similar sized companies reported making $65,039.

How Customer Service Managers at Newrez LLC Rate Their Compensation

The majority of Customer Service Managers at Newrez LLC believe they're compensated fairly. 33% of Customer Service Managers at Newrez LLC say they receive annual bonuses, and the majority (39%) are not satisfied with their benefits. See more compensation ratings at Newrez LLC

Do you believe you're paid fairly?

51% Yes

Does your company give annual bonuses?

33% Yes

Are you satisfied with your Benefits?

39% Yes

Customer Service Manager Salaries at Similar Size Companies in Houston

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