Amit Kumar — Chief Customer Officer at Newfold Digital | Comparably
Newfold Digital Claimed Company
Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: Bluehost, CrazyDomains, HostGator, Network Solutions, Register.com, Web.com and many others. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. read more
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EMPLOYEE
PARTICIPANTS
558
TOTAL
RATINGS
16140
Amit Kumar — Chief Customer Officer at Newfold Digital

Amit Kumar — Chief Customer Officer at Newfold Digital

Executive Bio

Amit brings more than 20 years of experience running large customer service operations and driving customer success. He joined Newfold Digital (previously Endurance) in 2017 and ran its customer service, sales and fulfillment operations, driving significant enhancements in customer experience and operating efficiencies. Prior to joining Newfold Digital, Amit spent ~12 years with Convergys (acquired by Concentrix/NYSE:SNX) in different leadership positions running large customer service teams for several Fortune 100 clients. Prior to Convergys, Amit worked for Genpact, a leading business outsourcing firm as Vice President. He began his customer success journey with Minacs / Transworks (later acquired by Concentrix) in 2001. Prior to entering the customer service space, he worked as Executive Assistant to Mr. Sajjan Jindal (Managing Director of JSW Group, a $ 13 billion conglomerate) for seven years. Amit has an engineering degree from the Indian Institute of Technology Bombay.

Executive Team Culture Ratings from Newfold Digital Employees

TOP
5%
Newfold Digital's Executive Team scores in the Top 5%
of similar sized companies on Comparably
Who ranks the Executive Team the highest?
Department - Admin 97/100
Department - Communications 94/100
Department - Customer Success 93/100
Who ranks the Executive Team the lowest?
Department - Business Development 76/100
Department - Design 81/100
Department - Marketing 82/100

Newfold Digital's Executive Team at a Glance

Based on 1109 ratings, Newfold Digital's employees are very satisfied with their Executive Team and give them an ā€œA+ā€ or 86/100. On average, Women provided higher ratings for their Executive Team compared to Men. Also, the Admin department thinks more highly of the Executive Team relative to the Business Development department.

Newfold Digital's Executive Team ranks in the Top 5% of other companies in Gainesville, FL and Top 5% of other companies on Comparably that also have 1,001-5,000 Employees.

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