NiSource Competitors | Comparably
NiSource (NYSE: NI) helps energize the lives of its nearly 4 million natural gas and electric customers across seven states. read more
EMPLOYEE
PARTICIPANTS
57
TOTAL
RATINGS
422

NiSource Competitors

NiSource competitors include American Electric Power, SCANA Corporation, Duke Energy Corporation and CenterPoint Energy. NiSource ranks 1st in Gender Score on Comparably vs its competitors. See below how NiSource compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
4th
Gender Rank
1st
Diversity Rank
2nd
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
1st

NiSource Competitors at a Glance

Product Quality Score Comparison

NiSource Ranks 2nd in Product Quality Score

47 Customers rate NiSource's Product Quality Score a 2.9/5, which ranks it 2nd against its competitors, below Duke Energy Corporation.

  1. 1st
    Duke Energy Corporation
    2.9 / 5
  2. 2nd
    NiSource
    2.9 / 5
  3. 3rd
    American Electric Power
    2.7 / 5
  4. 4th
    CenterPoint Energy
    2.2 / 5
  5. 5th
    SCANA Corporation
    2 / 5
Product Quality Score Comparison
RankCompany Score
1Duke Energy Corporation59
2NiSource59
3American Electric Power55
4CenterPoint Energy44
5SCANA Corporation40
NPS Comparison

NiSource Ranks 2nd in Net Promoter Score

53 Customers rate NiSource's Net Promoter Score a -23, which ranks it 2nd against its competitors, below Duke Energy Corporation. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend NiSource to a friend?”.

  1. 1st
    Duke Energy Corporation
    -21
  2. 2nd
    NiSource
    -23
  3. 3rd
    American Electric Power
    -44
  4. 4th
    SCANA Corporation
    -53
  5. 5th
    CenterPoint Energy
    -61
NPS Comparison
RankCompany Score
1Duke Energy Corporation-21
2NiSource-23
3American Electric Power-44
4SCANA Corporation-53
5CenterPoint Energy-61
Pricing Score Comparison

NiSource Ranks 2nd in Pricing Score

41 Customers rate NiSource's Pricing Score a 2.7/5, which ranks it 2nd against its competitors, below Duke Energy Corporation.

  1. 1st
    Duke Energy Corporation
    2.7 / 5
  2. 2nd
    NiSource
    2.7 / 5
  3. 3rd
    American Electric Power
    2.5 / 5
  4. 4th
    CenterPoint Energy
    1.9 / 5
  5. 5th
    SCANA Corporation
    1.7 / 5
Pricing Score Comparison
RankCompany Score
1Duke Energy Corporation54
2NiSource54
3American Electric Power51
4CenterPoint Energy38
5SCANA Corporation35
Customer Service Comparison

NiSource Ranks 1st in Customer Service

35 Customers rate NiSource's Customer Service a 2.8/5, which ranks it 1st against its competitors.

  1. 1st
    NiSource
    2.8 / 5
  2. 2nd
    Duke Energy Corporation
    2.8 / 5
  3. 3rd
    American Electric Power
    2.4 / 5
  4. 4th
    CenterPoint Energy
    1.9 / 5
  5. 5th
    SCANA Corporation
    1.7 / 5
Customer Service Comparison
RankCompany Score
1NiSource57
2Duke Energy Corporation56
3American Electric Power49
4CenterPoint Energy39
5SCANA Corporation34
Overall Culture Score Comparison

NiSource Ranks 4th in Overall Culture Score

57 Employees rate NiSource's Overall Culture a 70/100, which ranks it 4th against its competitors, below Duke Energy Corporation. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    American Electric Power
    73 / 100
  2. 2nd
    SCANA Corporation
    71 / 100
  3. 3rd
    Duke Energy Corporation
    70 / 100
  4. 4th
    NiSource
    70 / 100
  5. 5th
    CenterPoint Energy
    68 / 100
Overall Culture Score Comparison
RankCompany Score
1American Electric Power73
2SCANA Corporation71
3Duke Energy Corporation70
4NiSource70
5CenterPoint Energy68
eNPS Comparison

NiSource Ranks 4th in Employee Net Promoter Score

46 Employees rate NiSource's Employee Net Promoter Score a 13, which ranks it 4th against its competitors, below CenterPoint Energy. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at NiSource to a friend?”.

  1. 1st
    American Electric Power
    28
  2. 2nd
    SCANA Corporation
    20
  3. 3rd
    CenterPoint Energy
    13
  4. 4th
    NiSource
    13
  5. 5th
    Duke Energy Corporation
    12
eNPS Comparison
RankCompany eNPS
1American Electric Power28
2SCANA Corporation20
3CenterPoint Energy13
4NiSource13
5Duke Energy Corporation12
Gender Score Comparison

NiSource Ranks 1st in Gender Score

5 Employees rate NiSource's Gender Score a 82/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at NiSource.

  1. 1st
    NiSource
    82 / 100
  2. 2nd
    Duke Energy Corporation
    72 / 100
  3. 3rd
    CenterPoint Energy
    69 / 100
Gender Score Comparison
RankCompany Score
1NiSource82
2Duke Energy Corporation72
3CenterPoint Energy69
Diversity Score Comparison

NiSource Ranks 2nd in Diversity Score

4 Employees rate NiSource's Diversity Score a 72/100, which ranks it 2nd against its competitors, below Duke Energy Corporation. The Diversity Score tracks how positively diverse employees rate their experience at NiSource.

  1. 1st
    Duke Energy Corporation
    79 / 100
  2. 2nd
    NiSource
    72 / 100
  3. 3rd
    CenterPoint Energy
    62 / 100
Diversity Score Comparison
RankCompany Score
1Duke Energy Corporation79
2NiSource72
3CenterPoint Energy62

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