NiSource Competitors | Comparably
NiSource (NYSE: NI) helps energize the lives of its nearly 4 million natural gas and electric customers across seven states. read more
EMPLOYEE
PARTICIPANTS
58
TOTAL
RATINGS
423

NiSource Competitors

NiSource competitors include SCANA Corporation, American Electric Power, Duke Energy Corporation and CenterPoint Energy. NiSource ranks 1st in Gender Score on Comparably vs its competitors. See below how NiSource compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
5th
Gender Rank
1st
Diversity Rank
2nd
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
3rd
Customer Service
2nd

NiSource Competitors at a Glance

Product Quality Score Comparison

NiSource Ranks 2nd in Product Quality Score

52 Customers rate NiSource's Product Quality Score a 2.8/5, which ranks it 2nd against its competitors, below Duke Energy Corporation.

  1. 1st
    Duke Energy Corporation
    2.9 / 5
  2. 2nd
    NiSource
    2.8 / 5
  3. 3rd
    American Electric Power
    2.7 / 5
  4. 4th
    CenterPoint Energy
    2.2 / 5
  5. 5th
    SCANA Corporation
    2 / 5
Product Quality Score Comparison
RankCompany Score
1Duke Energy Corporation58
2NiSource56
3American Electric Power55
4CenterPoint Energy44
5SCANA Corporation40
NPS Comparison

NiSource Ranks 2nd in Net Promoter Score

58 Customers rate NiSource's Net Promoter Score a -30, which ranks it 2nd against its competitors, below Duke Energy Corporation. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend NiSource to a friend?”.

  1. 1st
    Duke Energy Corporation
    -23
  2. 2nd
    NiSource
    -30
  3. 3rd
    American Electric Power
    -45
  4. 4th
    SCANA Corporation
    -53
  5. 5th
    CenterPoint Energy
    -63
NPS Comparison
RankCompany Score
1Duke Energy Corporation-23
2NiSource-30
3American Electric Power-45
4SCANA Corporation-53
5CenterPoint Energy-63
Pricing Score Comparison

NiSource Ranks 3rd in Pricing Score

46 Customers rate NiSource's Pricing Score a 2.5/5, which ranks it 3rd against its competitors, below American Electric Power.

  1. 1st
    Duke Energy Corporation
    2.6 / 5
  2. 2nd
    American Electric Power
    2.5 / 5
  3. 3rd
    NiSource
    2.5 / 5
  4. 4th
    CenterPoint Energy
    1.9 / 5
  5. 5th
    SCANA Corporation
    1.7 / 5
Pricing Score Comparison
RankCompany Score
1Duke Energy Corporation52
2American Electric Power51
3NiSource50
4CenterPoint Energy38
5SCANA Corporation35
Customer Service Comparison

NiSource Ranks 2nd in Customer Service

40 Customers rate NiSource's Customer Service a 2.6/5, which ranks it 2nd against its competitors, below Duke Energy Corporation.

  1. 1st
    Duke Energy Corporation
    2.8 / 5
  2. 2nd
    NiSource
    2.6 / 5
  3. 3rd
    American Electric Power
    2.4 / 5
  4. 4th
    CenterPoint Energy
    1.9 / 5
  5. 5th
    SCANA Corporation
    1.7 / 5
Customer Service Comparison
RankCompany Score
1Duke Energy Corporation56
2NiSource53
3American Electric Power48
4CenterPoint Energy38
5SCANA Corporation34
Overall Culture Score Comparison

NiSource Ranks 4th in Overall Culture Score

58 Employees rate NiSource's Overall Culture a 70/100, which ranks it 4th against its competitors, below Duke Energy Corporation. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    American Electric Power
    71 / 100
  2. 2nd
    SCANA Corporation
    71 / 100
  3. 3rd
    Duke Energy Corporation
    70 / 100
  4. 4th
    NiSource
    70 / 100
  5. 5th
    CenterPoint Energy
    68 / 100
Overall Culture Score Comparison
RankCompany Score
1American Electric Power71
2SCANA Corporation71
3Duke Energy Corporation70
4NiSource70
5CenterPoint Energy68
eNPS Comparison

NiSource Ranks 5th in Employee Net Promoter Score

46 Employees rate NiSource's Employee Net Promoter Score a 13, which ranks it 5th against its competitors, below Duke Energy Corporation. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at NiSource to a friend?”.

  1. 1st
    American Electric Power
    25
  2. 2nd
    SCANA Corporation
    20
  3. 3rd
    CenterPoint Energy
    14
  4. 4th
    Duke Energy Corporation
    13
  5. 5th
    NiSource
    13
eNPS Comparison
RankCompany eNPS
1American Electric Power25
2SCANA Corporation20
3CenterPoint Energy14
4Duke Energy Corporation13
5NiSource13
Gender Score Comparison

NiSource Ranks 1st in Gender Score

5 Employees rate NiSource's Gender Score a 82/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at NiSource.

  1. 1st
    NiSource
    82 / 100
  2. 2nd
    Duke Energy Corporation
    72 / 100
  3. 3rd
    CenterPoint Energy
    69 / 100
Gender Score Comparison
RankCompany Score
1NiSource82
2Duke Energy Corporation72
3CenterPoint Energy69
Diversity Score Comparison

NiSource Ranks 2nd in Diversity Score

4 Employees rate NiSource's Diversity Score a 72/100, which ranks it 2nd against its competitors, below Duke Energy Corporation. The Diversity Score tracks how positively diverse employees rate their experience at NiSource.

  1. 1st
    Duke Energy Corporation
    79 / 100
  2. 2nd
    NiSource
    72 / 100
  3. 3rd
    CenterPoint Energy
    62 / 100
Diversity Score Comparison
RankCompany Score
1Duke Energy Corporation79
2NiSource72
3CenterPoint Energy62

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