Norwegian Cruise Line – Customer service is greatly in need of improvement! | Comparably
Comparably

Norwegian Cruise Line – Customer service is greatly in need of improvement!

Norwegian Cruise Line
Norweigian Cruise Line is a travel company that takes customers to exotic destinations using cruise ships. read more
EMPLOYEE
PARTICIPANTS
258
TOTAL
RATINGS
1226

Customer service is greatly in need of improvement!

Other Employee Reviews for Norwegian Cruise Line

Briefly describe your overall experience at your company

Heavy if technical faults are political not to be fixed

Briefly describe your overall experience at your company

A positive work environment where we are all a family having the same goal in mind, to create unique experiences and amazing memories to our guests in vacation

Review from Customer Success Dept
Briefly describe your overall experience at your company

On Your Own! No COMMUNICATION from Corporate to the people who answer your phones & are a customer's FIRST contact

Briefly describe your overall experience at your company

Very fun and good learning experience

What can this brand most improve?

response to customer requests, any response instead of being ignored

Read Reviews by Category

All (108 reviews)
Leadership (10 reviews)
Compensation (10 reviews)
Team (13 reviews)
Environment (7 reviews)
Outlook (10 reviews)

Browse Reviews by Dept.

Customer Success

Browse All Companies

  • Top Rated Companies by Metro
  • Top Rated CEOs
  • Top Rated for Women
  • Top Rated for Diverse Employees
  • Top Rated eNPS
  • Top Rated Report Card
  • Top Rated vs Competitors
  • Top Rated Teams
  • Recently Reviewed Companies
  • Recently Answered Q&A
  • Companies with the Most Candidates
  • Companies with the Most Employee Q&A
  • Top Rated for Compensation
  • Top Rated for Executive Team
  • Recently Rated Companies
  • Not Yet Rated
  • Browse Salaries by Company
    • ×
    Rate your company