Norwegian Cruise Line – Customer service. They are terrible. The worst cruise line I have ever dealt with. Their chat line is terrible, their people don't know what they are taliking about and just give off the shelf cookie cutter responses. Hollad America is far superior.

Norwegian Cruise Line

Norweigian Cruise Line is a travel company that takes customers to exotic destinations using cruise ships. read more

EMPLOYEE PARTICIPANTS: 259

TOTAL RATINGS: 1227

CEO: Frank Del Rio

Customer service. They are terrible. The worst cruise line I have ever dealt with. Their chat line is terrible, their people don't know what they are taliking about and just give off the shelf cookie cutter responses. Hollad America is far superior.

Other Employee Reviews for Norwegian Cruise Line

Briefly describe your overall experience at your company

Heavy if technical faults are political not to be fixed

Briefly describe your overall experience at your company

A positive work environment where we are all a family having the same goal in mind, to create unique experiences and amazing memories to our guests in vacation
Review from Customer Success Dept

Briefly describe your overall experience at your company

On Your Own! No COMMUNICATION from Corporate to the people who answer your phones & are a customer's FIRST contact

Briefly describe your overall experience at your company

Very fun and good learning experience

What can this brand most improve?

response to customer requests, any response instead of being ignored

Rate your company

Norwegian Cruise Line – Customer service. They are terrible. The worst cruise line I have ever dealt with. Their chat line is terrible, their people don't know what they are taliking about and just give off the shelf cookie cutter responses. Hollad America is far superior.

Customer service. They are terrible. The worst cruise line I have ever dealt with. Their chat line is terrible, their people don't know what they are taliking about and just give off the shelf cookie cutter responses. Hollad America is far superior.

Other Employee Reviews for Norwegian Cruise Line

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