NWN Senior Customer Service Manager Salaries in Boston | Comparably
NWN Claimed Company
NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai. read more
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NWN Senior Customer Service Manager Salaries in Boston

The average NWN Senior Customer Service Manager in Boston earns an estimated $95,442 annually, which includes an estimated base salary of $84,004 with a $11,438 bonus. NWN's Senior Customer Service Manager compensation is $25,147 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at NWN in Boston can range from $50,000 - $135,000.

In Boston, The Customer Support Department at NWN earns $3,091 more on average than the Operations Department.

Last updated 9 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$95,442
Average Compensation
$84,004
avg. base
$11,438
avg. bonus

Senior Customer Service Manager Salaries at NWN

In Boston, Senior Customer Service Managers earn $3,075 more than Customer Service Managers.

Customer Service Manager
$92k*
Technical Support
$68k*
CS Rep
$44k*
* estimated salary

Compensation at NWN by Department

In Boston, The Customer Support Department averages $3,091 more than the Operations Department, and $2,808 less than the Finance Department

Finance
$71,660 Avg. total comp.
+$3k
Customer Support
$68,852 Avg. total comp.
Operations
$65,761 Avg. total comp.
-$3k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to NWN reported making $85,760, while the average male Senior Customer Service Manager at similar sized companies reported making $89,842.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Senior Customer Service Manager at companies similar size to NWN reported making $150,000, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $65,039.

How Senior Customer Service Managers at NWN Rate Their Compensation

The majority of Senior Customer Service Managers at NWN believe they're compensated fairly. The vast majority (78%) of Senior Customer Service Managers at NWN are satisfied with their benefits. See more compensation ratings at NWN

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