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NWN Claimed Company

NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 419

TOTAL RATINGS: 12100

CEO: Jim Sullivan

NWN Technical Support Salaries in Lynchburg, VA

The average NWN Technical Support in Lynchburg, VA earns an estimated $68,107 annually, which includes an estimated base salary of $61,736 with a $6,371 bonus. NWN's Technical Support compensation is $8,286 more than the US average for a Technical Support. Technical Support salaries at NWN in Lynchburg, VA can range from $30,000 - $165,000.

In Lynchburg, VA, The Customer Support Department at NWN earns $5,968 more on average than the Admin Department.

Last updated 8 months ago.

$22k

$33k

$44k

$55k

$101k

$149k

$192k

$68,107

Average Compensation

$61,736: avg. base

$6,371: avg. bonus

Technical Support Salaries at NWN

In Lynchburg, VA, Technical Supports earn $3,180 more than Technical Supports, and $13,438 less than Customer Service Managers.

Customer Service Manager

$82k*

Technical Support

$65k*

CS Rep

$47k*

* estimated salary

Compensation at NWN by Department

In Lynchburg, VA, The Customer Support Department averages $5,968 more than the Admin Department, and $18,413 less than the Finance Department

Finance

$78,981 Avg. total comp.

+$18k

Customer Support

$60,568 Avg. total comp.

Admin

$54,600 Avg. total comp.

-$6k

Technical Support Compensation by Gender (All Companies)

The average female Technical Support at companies similar size to NWN reported making $64,530, while the average male Technical Support at similar sized companies reported making $71,820.

Technical Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Technical Support at companies similar size to NWN reported making $82,174, while the average African American/Black Technical Support at similar sized companies reported making $56,235.

How Technical Supports at NWN Rate Their Compensation

The majority of Technical Supports at NWN believe they're compensated fairly. The vast majority (78%) of Technical Supports at NWN are satisfied with their benefits. See more compensation ratings at NWN

Do you believe you're paid fairly?

76% Yes

Are you satisfied with your Benefits?

78% Yes

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