Oak Street Health Employee Reviews
Out of 231 Oak Street Health employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping Oak Street Health improve their work culture. The Operations team, with 93% positive reviews, reports the best experience at Oak Street Health compared to all other departments at the company. The Sales team offered the most constructive feedback, with 54% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Everything. Respect your employees and leaders, take care of them and theyll return that same loyalty.
What really matters for tge target demographic.
Leading, transparency, honesty, and caring about the actually patient, not just the numbers.
Everything including the way they treat people.
People skills, go to training and stop verbally abusing employees
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Little flexibility, high cost insurance plans, limited PTO
If it was not at will employment and a few more dollars than minimum wage for the systems and mental stress from the typical daily road bumps/road blocks you encounter daily.
If the favoritism wasn't going to the Asian
Review from Sales Dept
If you are going to increase goals for the center, then they need to be achievable goals without barriers such as consistent capacity issues with the schedules or high provider turnover.
Review from Customer Support Dept
I felt undervalued because they very rarely offered nurses a chance for monthly bonus pays and just designated them to part of the call center.
What do your coworkers need to improve and how could you work together better?
They need to be more selfless
Communication communication communication that's the key to run this business better
Yes there is physical fighting in the outreach room
Review from Sales Dept
Very high employee turnover rate. Poor management.
Stop the gossiping and constant criticism among team mates. They should stop being extremely hurtful and negative to others and be more kind and helpful during these difficult times due to covid. There is no team work ethic or strong leadership. Toxic environment!
What needs to change to make the company culture better?
Balance the needs of the employees with the needs of the patients
They need to completely revamp management.
The practice manager and the way they treat new employees.
THE LEADERSHIP NEEDS TO CHANGE
Review from Customer Support Dept
What would you improve about your company's interview process?
Explain the exact details of day to day
Review from Sales Dept
For the representative to be Honest and Truthful about the expectations of the position.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Hostility Favoritism promoting bad employees into management
Review from Sales Dept
Listen to your employees! Hold poor workers accountable.
Management taking advantage of workers. Stop pinching pennies
Review from Customer Support Dept
Value the employees that actually stay. its hard to find employees that have been here for more than 6 months. stop hiring from the outside and friends of managers. STOP HOLDING DOWN THE TALENT YOU ALREADY HAVE
What would you most like to see improved at your company?
Referral process. Responsiveness and timeliness