
Out of 53 Olo employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping Olo improve their work culture.
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As stated, my team is housed under the customer success silo, which isn't terribly fitting. CS is paid well below industry average and we aren't compared to comparable roles.
CS department is severly underpaid. Lower 25 percentile based on Radford data. Support staff is hourly and does not get paid a lot. CSMs are on the lower end for tech/SaaS with no salary negotiations.
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