A-
82/100
OnSolve Claimed Company
OnSolve® offers advanced critical event management capabilities designed to help our customers achieve successful outcomes during a crisis. As one of the largest and most reliable critical event management technology providers in the world, we think beyond traditional limitations. By combining artificial intelligence (AI), machine learning, unmatched expertise and a modern platform, we do what no one else can: We get the right information to the right people at the right time — so you can save lives and protect what matters most. read more
OnSolve Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Having the flexibility to create my own workflows and schedule.
Solving real problems. Saving lives in Bentonville Tenn or via Amber alerts; Helping a large company go through a major transformation.
Review from Sales Dept
Working with great people, addressing important challenges
Review from Operations Dept
The ability to contribute to strategic plans. When my voice is respected.
Review from Marketing Dept
Challenging problems to solve and great coworkers
Review from Operations Dept
Learning new tools, closing deals, software demos, answering Q&A
Review from Sales Dept
The interactions with the customers and my teammates.
Review from Sales Dept
I love to work with my team
Review from Operations Dept
OnSolve provides all the tools and resources to grow professionally. And lays out the steps to move up and get promoted
Review from Sales Dept
The most satisfying is being able to learn new things and use this knowledge for problem solving. Also using the knowledge for process and efficiency improvement.
Review from Operations Dept
The people I work with make me happy everyday.
Review from Marketing Dept
Purpose-driven company where I have the opportunity to both contribute my talents and learn from my peers.
Review from Sales Dept
Feeling productive and completing tasks that support my team and further company goals.
Review from Customer Success Dept
It feels good to know that I am making a positive difference
Review from Customer Success Dept
When I successfully help a customer and our service provides them value and ROI.
Review from Sales Dept
Working with customers on expanding their relationship with us.
Review from Customer Success Dept
The fact i get to work from home is a huge plus.
Review from Sales Dept
The team I work with
Review from Customer Success Dept
I enjoy what I do and the people I work with.
Review from Marketing Dept
Have a clear understanding about my goals, the company culture and having a manager that supports me. Honestly, the best manager ever.
Review from HR Dept
What's going wrong and how can it be improved?
Products have continued issues/defects, deadlines regularly missed, priority focus is on WTP and not current customer escalations. Retention and customer satisfaction is rapidly declining.
Review from Customer Success Dept
There are a lot of small groups (because they all come from the same org) within the India team. Difficult to improve
Review from HR Dept
the product, the lies and fluff that come from the ELT level on the stability of our legacy platform.
Review from Customer Success Dept
Achieve our commitments on time. As a customer facing employee I am constantly have to tell customers things are delayed from releases, ticket resolutions to security requests.
Review from Customer Success Dept
There is too much on everyone's plate and it is unnecessary, so it just causes a lot of stress. There needs to be better alignment across departments and stronger goals. We also need to focus on producing quality work even if it means doing less things. More is not always better.
Review from Marketing Dept
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