Ontellus Culture | Comparably
Ontellus Claimed Company
Ontellus empowers insurance carriers, self-insured corporations and law firms to reduce costs, make informed decisions and accelerate claims resolution. As the nation’s largest, privately-held records retrieval provider, Ontellus leverages decades of experience and cutting-edge technology to deliver impactful products and client-centric services within industry-leading turnaround times. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
100
TOTAL
RATINGS
2875

Ontellus Company Culture

Ontellus Culture

This score is derived from employee ratings & reviews
Choice Employer
A
4.5/5

Top Rated Culture Dimensions

Ontellus CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Vince Cole Ontellus' CEO
Vince Cole
82 /100

Diversity at Ontellus

Top 20%Top 20% of Similar Size Companies on Comparably
B+

Diverse employees at Ontellus have rated Team, Work Culture, and Manager as the highest categories they have scored

Women at Ontellus

Top 35%Top 35% of Similar Size Companies on Comparably
B

Women at Ontellus have rated Team, Manager, and Work Culture as the highest categories they have scored

Ontellus eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

7

Ontellus employees are 7% more likely to recommend Ontellus as a great place to work

35%Promoters
37%Passives
28%Detractors

Working at Ontellus

Working at Ontellus is rated highly by 100 employees, across various culture dimensions. Ontellus employees are most satisfied about CEO Rating, Environment, and Manager categories, putting Ontellus’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Houston. See below in detail how working at Ontellus was rated by employees.

Overall Company Culture at Ontellus

A

Overall Company Culture at Ontellus is rated A

Last updated months ago

Top
10%

Ontellus ranks in the Top 10% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 100 Employees

View Results
0
20
40
60
80
100
Product
87
Product87
Communications
85
Communications85
HR
82
HR82
Customer Success
78
Customer Success78
Customer Support
78
Customer Support78
Finance
78
Finance78
IT
78
IT78
Admin
76
Admin76
Sales
74
Sales74
Operations
73
Operations73

Ontellus Employee Reviews

Out of 471 Ontellus employee reviews, 86% were positive. The remaining 14% were constructive reviews with the goal of helping Ontellus improve their work culture.

86%
14%
Positive Reviews86%
Constructive Feedback14%

Positive Reviews From Ontellus Employees

  • What do you like best about the leadership team?
    The leadership team has clearly defined goals and values, and are largely transparent in sharing these with the Ontellus community at large. As such, our Ontellus peers and colleagues share a unified vision of the company.
  • What is the best part about your compensation package?
    Pleased with the amount of PTO that is available to me; I don't tend to take much PTO, but it is nice to know that I could take a week off if I really needed to.
  • What are some of the best things about your team?
    Our team approaches shared goals with good cheer and a willingness to work together.

Constructive Feedback From Ontellus Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    In comparing our compensation to that of my peers, it's clear that my position is undercompensated.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    My pay is the same rate as it was with a previous company over a decade ago. I have more knowledge and expertise than I did back then but the same pay. The cost of living has increased significantly but the pay has not. In my time here I have seen my rent increase by 30% and groceries by over 10%.
  • What does the leadership team need to get better at?
    The leadership team needs to improve how info is shared. It was previously stated in the September town hall that no one would be laid off and that offshore would be the first to go. Then 2 months later many employees are gone. No one has discussed it weeks later and now I am worried about my job.

Ontellus Company Information

Ontellus Company Overview

Ontellus empowers insurance carriers, self-insured corporations and law firms to reduce costs, make informed decisions and accelerate claims resolution. As the nation’s largest, privately-held records retrieval provider, Ontellus leverages decades of experience and cutting-edge technology to deliver impactful products and client-centric services within industry-leading turnaround times.

Ontellus was founded in 1976 and its current CEO is Vince Cole. Since its inception 50 years ago, Ontellus has grown to 675 employees.

Ontellus Mission, Vision & Values

Ontellus Mission & Values

Providing Best-In-Class Technology with unparalleled data security for insurance claims & litigation.

Sustainability and Corporate Social Responsibility at Ontellus

Giving back is in our DNA. From coast to coast we volunteer in our local communities. We volunteer to sort food, fill backpacks and stock pantry shelves at local food banks. During the holidays we sponsor gifts for those in need. We certainly have fun coming together to give back!

Headquarter910 Louisiana St
Houston, TX 77002
United States of America
Websitewww.ontellus.com/
Founding Date1976
Tel713-335-4502
Company StatusPrivate
Jobsontellus.com/careers
Social Sites
  • Go Dodgers!
  • Go Astros!
  • Salvation Army Angel Tree
  • Ontellus Community Salvation Army Angel Tree

Ontellus Employees

Ontellus has 675 employees. 100 employees at Ontellus have reviewed Ontellus across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 100 Ontellus employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Ontellus are generally satisfied with their total compensation at Ontellus, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Ontellus are extremely happy with their team. 100 Participants grade the quality of their coworkers an A. The majority believe the meetings at Ontellus are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Ontellus believe the environment at Ontellus is positive. Most Participants believe the pace of work at Ontellus is comfortably fast. About 77% of the employees at Ontellus work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Ontellus are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Ontellus employees generally work 8.4 hrs a day
Work Hours
A Day in the Life
Employees at Ontellus report the work pace is comfortably fast
Work Pace
A Day in the Life
90% of Ontellus employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Ontellus employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
81% of Ontellus employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Ontellus employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
93% of Ontellus employees call their work environment positive
Environment

Joining Ontellus - Employee Onboarding

The prevailing opinion from Comparably users in Houston about their company is that it was prepared on their first day. Houston employees concluded that their overall onboarding experience was positive. 70% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Ontellus KPIs and OKRs

Employees’ understanding of Ontellus' KPIs and OKRs is essential for its success. Out of 98 Ontellus employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 79 have said yes.

AnswerPercent
Yes81%
No19%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Diversity & Inclusion at Ontellus

Diverse employees at Ontellus score the company 80/100 across various culture categories, placing Ontellus in the Top 20% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Ontellus across various culture dimensions.

Ontellus values diversity and inclusion and those values are at the core of what we do every day. We trust the team partnerships and teams created from varied backgrounds and wide ranging perspectives. Our Diversity and Inclusion committee encourages recognition and celebrates various cultural events and celebrations through out the year. We are proud to say that we are 70% gender diverse and 60% race diverse.

Ranked Culture the Highest

Women 85/100
Department - Communications
Men 81/100
Department - Customer Success
Diverse Employees 90/100
Department - IT

Ranked Culture the Lowest

Women 74/100
Department - Sales
Men 65/100
Department - Operations
Diverse Employees 76/100
Department - Admin

Ontellus Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement

Office Perks

  • Company Social Outings
  • Legal Assistance
  • Work From Home Policy

Ontellus PTO

Ontellus' PTO and Vacation policy typically gives 15-20 days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Frequently Asked Questions regarding Ontellus

What is Ontellus address?

Ontellus location is at 910 Louisiana St

Who is the CEO of Ontellus?

Ontellus CEO is Vince Cole, their score by employees is 82

What is Ontellus eNPS?

The eNPS for Ontellus is 7

How many employees work in Ontellus?

Ontellus has 675 employees

Who are Ontellus competitors?

Ontellus main competitors are ABI

×
Rate your company