OpenTable Claimed Company
We love what can happen around the restaurant table. Since 1998, we’ve been committed to empowering that experience. From helping restaurants grow and run their businesses, to enabling diners to discover and book the perfect table every time they dine, our story is one of connection — among diners, restaurants, and their communities.
But the table is just the start. Now, we’re growing globally like never before, and continuing to lead the conversation in the tech and restaurant spaces with products that anticipate the changing needs of restaurants and diners.
As we span countries and cultures, we’re very aware of an essential ingredient in making the power of our products possible: you. You are the reason why we work hard to be one step ahead of the moment and what inspires us to embody the true spirit of hospitality. So, pull up a chair and join us. read more
HR or Marketing? Claim Your Free Employer Account
HORRIBLE experience and I WOULD NOT recommend this as an employment option, even for my worst enemy.
What would you improve about your company's interview process?
Not their fault that everything is virtual right now, I give them that.
What needs to change to make the company culture better?
What else can I really say? Change your one on one/"coaching" structure. You're not camp counselors and we are not children. Have a more work-focused approach and stop trying to be so personal, and so family like. This is a job, not a family.
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued because they treat us like children. I have to 'share' personal stories with my lead so we can be more like family, but that just makes me super uncomfortable. Our one on ones are very awkward and uncomfortable. Treat us like the adults we are!
What does the leadership team need to get better at?
Oh my goodness, what don't they need to get better at? This place has a very toxic culture and hardly and work/life balance. You're expected to be "family" and your supervisor is more like a camp counselor, than a leader. You guys have A LOT of work to do.
What do your coworkers need to improve and how could you work together better?
Some people feed into the toxicity. Very immature and young employee base, which is perfect since management likes to treat folks like children. I have seen people not do their job and attribute it to something 'personal' and they just get a slap on the wrist, but the behavior continues with no fix
What's going wrong and how can it be improved?
I don't feel comfortable with the fact that this place is more like a highschool or a summer camp, than a place of business. We do our jobs right, but it's not good enough because we didn't get personal or treat the customers like family. Can never get a 100 QA score even if you do your job fine.
Other Employee Reviews for OpenTable
×