OTG Management Claimed Company
OTG is a high-growth company that is transforming the airport travel experience for millions of travelers. read more
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Most staff are represented by unions and have cheaper benefits then the management team. Pay is competitive though.
What are some of the best things about your team?
Staff and managers get along most of the time very well and live the core value of being a family. Once you get out of the restaurants, that family philosophy falls apart completely.
What does the leadership team need to get better at?
Too many executives and higher managers. Operations management constantly having to shift priorities on a minutes notice for the newest corporate roll out then 3 months later it doesn't matter anymore. Its a shame because the concepts are fantastic but the execution is terrible.
What's going wrong and how can it be improved?
Company has gotten too big and top heavy. Needs to stop pushing for endless expansion and actually get good systems and processes in place. The fact that our crew still request off in paper forms and not online is how outdated it all is.
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