OutboundEngine Employee Reviews
Out of 305 OutboundEngine employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping OutboundEngine improve their work culture. The Operations team, with 100% positive reviews, reports the best experience at OutboundEngine compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 7% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Leadership is constantly doing what it takes to make sure their employees succeed and are happy at work.
They are open and honest and really care about the success of everyone.
The leadership team is supportive and encouraging of everyone.
The leadership team is committed to not only building the company, but to helping employees grow.
The leadership team is dedicated to helping employees grow and progress.
Review from Marketing Dept
What does the leadership team need to get better at?
Hiring familiar and comfortably experienced cultured individuals.
Honesty in their hiring process.
Review from Marketing Dept
Micromanaging, work/life balance, and creating a product that actually helps our customers. Nothing has been updated in years.
Review from Customer Support Dept
Leadership and communication are seriously lacking, especially with CEO.
Review from Sales Dept
What is the best part about your compensation package?
Unlimited PTO and great insurance
Review from Sales Dept
It allows for a great standard of living and room to grow almost endlessly
The compensation package is generous and we receive benefits in addition to base pay.
Our compensation package comes with a lot of great perks, and bonuses, as well as generous base pay/salary.
we have great perks in addition to compensation/benefits
Review from Marketing Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Dinding another job where i am appreciated and empowered. Look at the aocial pages and sigital thumbprint... nothing but white people
Pay for the overtime that you expect from everyone
Review from Marketing Dept
Pay us the market rate for our services.
Most companies pay out close to double the salary for the same job. They rarely fire people and more so hope/wait for them to quit under poor working conditions. Those let go during the pandemic made more on unemployment than remaining staff. No room for career advancement either.
OE has some of the lowest compensation for the CS Team. Account managers make zero money compared to other tech companies in Austin. I feel like I'm living below the poverty line.
Review from Customer Support Dept
What are some of the best things about your team?
We work together, celebrate each other, help each other and have fun doing it!
Review from Sales Dept
The people are all great! all around, from Recruiting to Management.
The sales team is super driven fun and supportive of each other
There used to be a time where there was great company culture, we worked hard and had fun doing it. When they gutted the CS dept. it showed OE’s true colors. With no culture you realized
Co-workers are very helpful if you have a question.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Being receptive and acting on the needa versus only listening to their coworkers / friends/drinking buddies
What is most positive about the culture and environment at your company?
Space and room to move, positive music, positive people and managers
Review from Sales Dept
We celebrate everyone's victories unprompted big or small
The company places an emphasis on being customer focused and building interpersonal relationships.
The company places an emphasis on culture and bonding.
I like that we continue to have those to maintain morale during these changing times.
Review from Sales Dept
What needs to change to make the company culture better?
Tell the truth when doing your interview process. Hours, pay etc..
Review from Marketing Dept
Pay Customer Success Account Managers what they are worth.
What did you like most about the interview process?
Interviewing was casual but professionally driven
Met 3 managers and they asked great questions.
I think the interview was very thorough
Review from Marketing Dept
I got a good overview of the job I'd be doing and got to meet many people.
I got to meet a lot of people I'd be working with
Review from Marketing Dept
What would you improve about your company's interview process?
Same answer as all the others. Truthfulness!
Review from Marketing Dept
What makes you most happy at work?
The people and culture and ability to take a break when needed
Review from Sales Dept
Just being there is great
Helping clients is very rewarding.
The people I work with. The company places an emphasis on interpersonal relationships, and I feel like I've become good friends with the people I work with.
Review from Marketing Dept
Helping clients is the best part.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Same as every other answer, truthfulness in the hiring process
Review from Marketing Dept
Product has not changed in years. Needs to get up to 2021 standards.
New leadership, new product innovations, new everything
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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