Pacific Dental Services Employee Reviews
Out of 174 Pacific Dental Services employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping Pacific Dental Services improve their work culture. The Marketing team, with 67% positive reviews, reports the best experience at Pacific Dental Services compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Leadership team is also terrible.
Very humble people that know how to manage
Review from Customer Success Dept
I love the way the company is structured and so organized! Such a huge difference from the SBC way
Review from Customer Success Dept
Thoughtful, intelligent, constantly learning, open to feedback, team-oriented
I am able to operate without unnecessary oversight.
What does the leadership team need to get better at?
Communicate with all the staff
Be decent, honest human beings.
Treating women like equal humans.
Valuing employees. Paying appropriate wages.
Communication and increasing pay to industry standards
What is the best part about your compensation package?
My annual wage is decent
Health dental care, 401k, vacation pay
Review from Customer Success Dept
Except for redoing prior dentists work for free and doing too many hygiene appts free, and too many didcounted crowns so so.
They match 401k and offer cheaper health coverage
Review from Customer Success Dept
quarterly bonuses, dental insurance coverage at supported practices
Why do you feel undervalued and what would make you feel better about your compensation?
Being let go because Jon Thorne didn't like me. Personally & because i pointed out his mistakes! HIPPPA? lol
Always understaffed and over worked. Rately get a lunch break
No dental benefits for root canals AT A DENTAL COMPANY? C'mon. Offer no dental insurance and if they have no specialist in your market, you're out of luck.
no guarantee of a lunch break and always working 10+ hours a day
Review from Customer Success Dept
To my understanding, there were several others hired the same time i was but i got paid and was offered less than they were. I did not get hired and interviewed for the job i actually applied for.
What are some of the best things about your team?
Everyone really gets along and we help each other.
For the most part most of my coworkers are quite lovely and fun to work with even during stressful times. They're the biggest reason I keep going. I enjoy that I can have fun with them and still get the job done.
We all help each other out. We are part of the leadership role
Some are okay and some are horrifying.
Collaboration here is sometimes effective.
What do your coworkers need to improve and how could you work together better?
Communicate with each other and stop watching tik toks in their phones
They need better training in all aspects
We could work on managing their time efficiency
Co workers need to stop gossiping. Starting with the managers! I believe someone from hire ups in the company needs to go speak to the office.
Everyone needs to be nicer to one another and not try to grab for power.
Review from Marketing Dept
What is most positive about the culture and environment at your company?
The most positive thing in the whole building is the peds manager. Keep in mind im on GA side.
You are trauma bonded with your co-workers, doctors, assistants and front office staff.
My coworkers/friends make the days better
Lunch breaks and used to be insurance
Owner docyor is always smiling
What needs to change to make the company culture better?
Replace the lazy, misogynistic executive team and their minions.
Have a more diverse set of ideas. Allow remote work.
I think the company culture needs to change I do not think that your employees need to be ridiculed by being yelled at from your managers nor do I feel that there is any respect for anyone in that office coming from the manager
Review from Customer Success Dept
Get rid of the C suite and all the management and start over
Its apparent if you are not in the inter circle you, are laid off.
Review from Marketing Dept
What did you like most about the interview process?
Timeliness getting back to me.
It was easy because I was a referral.
Met with the owner doctor and office manager; although was kept waiting for a long time and found out was lied to about the office logistics
Review from Customer Success Dept
The ease of the interview process and the tour.
initially positive with clear potential and a good track record
What would you improve about your company's interview process?
All you need is a dental license and they will hire you
Replace recruiting leadership. They're biased and not good people.
What makes you most happy at work?
Leaving work because im to stressed
Just staying busy. Income. .
When I'm working with individuals that have been trained and or can efficiently do their job
solving priblems and helping patients
I get paid very well and I get the respect from my peers
Review from Customer Success Dept
What's going wrong and how can it be improved?
They're the greediest people on the planet.
honesty, integrity, work/life balance for employees
Sent email that was informed, can see my exit survey interview if want additional feedback
Get a new C suite and don’t
They sell services they don't need to make their numbers. My manager even admitted it to me. You don't need a bridge or a root canal most of the time just a cavity fill but they will not tell you that. Stop lying and price gouging, my dentist has told me they are the highest in the industry.
Review from Marketing Dept
What do you like best about your company?
Culture, projects and friendly co-workers
Review from Marketing Dept
What would you most like to see improved at your company?
Social Media presence and improve brand awareness
Review from Marketing Dept